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Remote Aws Cloud Support Engineer Jobs in Delaware

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · Remote

In the Support Engineer position, you will be directly in touch with our customers, which range ... Able to thrive in a remote working environment including work time, communication both internally ...

NDM Global Inc

Jr. Customer Support Engineer

Dover, DE · On-site +1

In the Support Engineer position, you will be directly in touch with our customers, which range ... Able to thrive in a remote working environment including work time, communication both internally ...

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Remote Aws Cloud Support Engineer information

What does a remote AWS Cloud Support Engineer do?

A Remote AWS Cloud Support Engineer provides technical assistance and troubleshooting support to customers using Amazon Web Services (AWS) products and services. They help resolve issues related to cloud infrastructure, networking, security, and application deployment, often working remotely from different locations. These engineers interact with clients via email, chat, or phone, and are responsible for diagnosing problems, providing solutions, and ensuring customer satisfaction. They also contribute to internal documentation, escalate complex issues when necessary, and may assist with best practices and proactive guidance.

What are the key skills and qualifications needed to thrive as a remote AWS Cloud Support Engineer?

To thrive as a Remote AWS Cloud Support Engineer, you need a strong understanding of cloud computing, networking, Linux/Windows administration, and typically a degree in computer science or a related field. Familiarity with AWS services, support ticketing systems, and certifications such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator are highly valued. Excellent problem-solving skills, clear communication, and the ability to work independently are critical soft skills that set candidates apart. These skills ensure effective resolution of customer issues, maintain system reliability, and foster positive client relationships in a remote support environment.

What are some common challenges faced by remote AWS Cloud Support Engineers, and how can they be addressed?

Remote AWS Cloud Support Engineers often encounter challenges such as troubleshooting complex cloud environments without physical access to infrastructure, managing communication across global teams, and staying current with rapidly evolving AWS services. To address these, it's important to develop strong diagnostic skills, leverage AWS documentation and internal knowledge bases, and actively participate in team meetings and chat channels to maintain clear communication. Regular training and certification can also help you stay updated with new AWS features and best practices.

What is the difference between Remote Aws Cloud Support Engineer vs Remote Aws Cloud Administrator?

AspectRemote Aws Cloud Support EngineerRemote Aws Cloud Administrator
CertificationsAWS Certified Support or Solutions ArchitectAWS Certified SysOps or Solutions Architect
Work EnvironmentCustomer support, troubleshooting, technical assistanceManaging cloud infrastructure, deploying resources, maintaining systems
Primary FocusIssue resolution and technical supportSystem administration and cloud resource management

The Remote Aws Cloud Support Engineer primarily focuses on troubleshooting and resolving customer issues, providing technical support, and ensuring smooth cloud operations. In contrast, the Remote Aws Cloud Administrator manages and maintains cloud infrastructure, deploys resources, and oversees system performance. While both roles require AWS certifications and involve working in cloud environments, their core responsibilities differ, with support engineers emphasizing customer support and administrators focusing on infrastructure management.

What are the most commonly searched types of Aws Cloud Support Engineer jobs in Delaware?

The most popular types of Aws Cloud Support Engineer jobs in Delaware are:

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For Remote Aws Cloud Support Engineer jobs in Delaware, the most frequently searched job titles are:

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The top searched job categories for Remote Aws Cloud Support Engineer jobs in Delaware are:

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Cities in Delaware with the most Remote Aws Cloud Support Engineer job openings:

Remote Aws Cloud Support Engineer jobs near you

Senior AWS DevOps Engineer - Remote - USA

FullStack Labs

Dover, DE • On-site, Remote

$129K - $166K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We're looking to hire a Senior AWS DevOps Engineer to join our team. You'll work with one of our incredible product teams to build and deliver a product to our clients.
What We Are Looking For
  • 5+ years of professional DevOps Engineering experience.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Extensive experience working with AWS cloud services (EC2, S3, Lambda, RDS, EKS, etc.).
  • Deep experience in Kubernetes for container orchestration in production environments.
  • Proven experience with Infrastructure-as-Code using Terraform.
  • Hands-on experience building and maintaining CI/CD pipelines for cloud-native applications.
  • Deep experience in monitoring, logging, and observability tools (e.g., CloudWatch, Prometheus, Grafana).
  • Solid understanding of security best practices and compliance in cloud environments.
  • Familiar with scripting languages such as Python, Bash, or similar for automation.
  • Experience leveraging Agentic AI tools to automate DevOps workflows and improve operational efficiency is a plus.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile / Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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