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Remote Automotive Technical Support Jobs in Jackson, MS

Hitachi

Senior Transformer Engineer

Crystal Springs, MS · On-site +1

$87K - $120K/yr

Engineering & Science Job Schedule: Full time Remote: Yes Senior Transformer Engineer The ... Offer 24/7 technical support to field crews across all US time zones. * Mentor and guide less ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

SmartIPlace

.Net Developer[Hybrid/Remote]

Jackson, MS · Remote

Provides complex technical support in relevant fields of discipline. Mentors less experienced staff. Thorough knowledge of .NET Framework 4.0.0, ASP.NET (VB.NET), .NET Core, Windows Server versions ...

Hitachi

High Voltage Test Engineer

Crystal Springs, MS · Remote

$105K - $158K/yr

Engineering & Science Job Schedule: Full time Remote: Yes High Voltage Test Engineer The ... Provide technical support to field crews and review transformer oil test results. * Uphold core ...

ABB

Utility Sales Support

Crystal Springs, MS · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Minimum 3 years of technical customer support experience in the Industrial, Utility or related ...

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Remote Automotive Technical Support information

See Jackson, MS salary details

$12

$22

$38

How much do remote automotive technical support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote automotive technical support in Jackson, MS is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is remote automotive technical support?

A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.

What are the typical daily tasks and responsibilities for remote automotive technical support?

In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.

What are the key skills and qualifications needed to thrive in remote automotive technical support?

To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Automotive Technical Support jobs in Jackson, MS?

For Remote Automotive Technical Support jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Automotive Technical Support jobs in Jackson, MS look for?

The top searched job categories for Remote Automotive Technical Support jobs in Jackson, MS are:

Remote Automotive Technical Support jobs near you

Senior Application Support Developer

Beth Page tech

Jackson, MS • Remote

$98K - $135K/yr

Contractor

Re-posted 14 days ago

Job description

Title : Senior Application Support Developer
Location :Remote
Duration :12 Months
Job Description :

Required Skills/Experience

Technical Skills :

  • 2 years of Natural Programming Language experience
  • 5 years of Visual Basic 6 Programming Language experience
  • 5 years of SQL Programming Language experience
  • NET Framework (C#, ASP.NET)
  • Proven experience in maintaining, enhancing, and troubleshooting legacy systems in production environments.
  • Strong understanding of data integration, batch processing, and file-based interface routines.
  • Experience with code refactoring, modularization, and transition of legacy systems to modern platforms.
  • Familiarity with data mapping, conversion, and system-to-system migration planning.
  • Proficiency with source control tools and change management practices (e.g., Git, SVN, TFS).

Child Welfare System Experience

  • Prior experience working with Child Welfare Information Systems (SACWIS, MACWIS, or CCWIS preferred).
  • Understanding of child welfare business processes, such as case management, intake, service planning, licensing, and reporting.
  • Ability to translate child welfare program requirements into functional and technical system specifications.

Professional Experience :

  • Demonstrated ability to manage competing priorities in a fast-paced, production support environment.
  • Experience collaborating with cross-functional teams including business analysts, testers, and project managers.
  • Skilled in developing technical documentation and contributing to system design sessions.
  • Capable of representing the Agency in technical meetings as a subject matter expert on system functionality.

Soft Skills:

  • Strong problem-solving and analytical skills with a detail-oriented mindset.
  • Excellent verbal and written communication skills.
  • Self-motivated with the ability to work independently and as part of a team.
  • Proven leadership in mentoring junior developers or leading development tasks.

Preferred Qualifications :

  • Experience with child welfare modernization projects or system overhauls.
  • Knowledge of federal CCWIS compliance standards.
  • Experience with federal requirements for Child Welfare management systems
  • Experience with ADABAS