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... technical recruiting support across corporate and client programs. This role requires deep ... While primarily onsite at the corporate office, the role regularly utilizes remote collaboration ...
... technical support to our strong customer base. MOVING YOUR WORLD by focusing on your success: FUCHS ... This is a remote, field-based role but must be near one of the following locations: St. Louis ...
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... technical support to our strong customer base. MOVING YOUR WORLD by focusing on your success: FUCHS ... This is a remote, field-based role but must be near one of the following locations: St. Louis ...
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Automotive Floorplan Territory Manager Wichita, KS| Remote Company Overview: About Westlake ... Provide training and support to dealerships on the use of financing solutions and services. * Risk ...
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Automotive Floorplan Territory Manager Wichita, KS| Remote Company Overview: About Westlake ... Provide training and support to dealerships on the use of financing solutions and services. * Risk ...
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Quick apply
Informatica powercenter with Teradata
Topeka, KS · Remote
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Quick apply
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Remote Automotive Technical Support information
What are the typical daily tasks and responsibilities for remote automotive technical support?
In a Remote Automotive Technical Support role, your daily responsibilities usually include responding to customer inquiries via phone, email, or chat, troubleshooting technical issues, and guiding clients through diagnostics and repairs. You may also interpret error codes, recommend parts or service steps, and document support cases using internal systems. Collaboration with teams such as engineering or product support is common, especially for complex cases that require escalation. This role often involves balancing multiple cases at once while maintaining detailed and clear communication with both customers and internal stakeholders.
What is remote automotive technical support?
A Remote Automotive Technical Support job involves assisting customers, mechanics, or dealerships with diagnosing and troubleshooting vehicle issues over the phone, chat, or email. Technicians use their automotive knowledge to interpret error codes, provide repair guidance, and recommend solutions without physically inspecting the vehicle. This role requires strong communication skills, technical expertise, and the ability to guide users through complex problems. Many positions require ASE certification or equivalent experience in automotive repair.
What are the key skills and qualifications needed to thrive in remote automotive technical support?
To thrive as a Remote Automotive Technical Support professional, you need in-depth automotive technical knowledge, diagnostic abilities, and strong problem-solving skills, typically backed by relevant certifications or industry experience. Familiarity with automotive diagnostic software, OEM service platforms, and ticketing or CRM systems is highly beneficial. Exceptional verbal communication, patience, and customer service orientation are vital soft skills for effectively assisting clients remotely. These competencies enable you to efficiently diagnose and resolve technical issues, ensuring high customer satisfaction in a remote work environment.
Job description
SUMMARY
The Senior Technical Recruiter at Axius Group is a senior level individual contributor responsible for delivering high impact technical recruiting support across corporate and client programs. This role requires deep experience recruiting for engineering, aerospace, manufacturing, and other complex technical environments, along with the ability to independently manage demanding requisitions and guide recruiting strategy.
This position represents an advanced technical recruiting role with demonstrated authority in technical candidate evaluation, client partnership, and recruiting execution. The Senior Technical Recruiter operates with a high degree of autonomy and is entrusted with complex, high priority, or hard to fill requisitions. While this role does not carry formal people management responsibility, it provides functional leadership, mentorship, and guidance to Technical Recruiters and contributes to continuous improvement of recruiting processes and standards.
Responsibilities span the full recruiting life cycle including sourcing, screening, interviewing, offer support, and onboarding, while also serving as a trusted advisor to hiring managers and internal stakeholders. Success in this role requires strong judgment, advanced technical screening capability, and the ability to balance client urgency with candidate quality. While primarily onsite at the corporate office, the role regularly utilizes remote collaboration tools such as Microsoft Teams to engage with candidates, clients, and distributed internal teams.
ESSENTIAL FUNCTIONS
- Serves as a senior recruiting partner to hiring managers, account leadership, and HR to define position requirements, technical competencies, and hiring priorities
- Owns full cycle recruiting for complex, high volume, or technically specialized requisitions
- Leads sourcing strategy for technical roles using job boards, direct outreach, referrals, and industry networks
- Screens and interviews candidates to validate technical expertise, experience depth, and alignment with customer program requirements
- Evaluates and validates engineering and information technology technical capability at an advanced level, translating customer requirements into effective recruiting strategies and ensuring candidate submissions meet program, compliance, and quality expectations
- Provides guidance and informal mentorship to Technical Recruiters, supporting technical screening, candidate evaluation, and best practice execution
- Coordinates and oversees interview processes, ensuring candidate readiness and positive client experience
- Maintains accurate and timely candidate documentation and communications within the applicant tracking system
- Advises hiring managers and leadership on market conditions, talent availability, and compensation trends
- Partners cross functionally using Microsoft Teams and related tools to deliver recruiting outcomes
- Contributes to the refinement of recruiting workflows, standards, and tools to improve efficiency and quality
- Ensures compliance with employment laws, company policies, and client specific requirements
KNOWLEDGE
- Advanced knowledge of sourcing strategies, technical candidate assessment, and structured interviewing techniques
- Expert level familiarity with applicant tracking systems, job boards, and candidate management tools
- Strong understanding of EEO, ADA, and employment compliance requirements
- High proficiency with Microsoft Office Suite and collaboration platforms
- Advanced working knowledge of engineering, manufacturing, and information technology technical roles sufficient to confidently screen, qualify, and present candidates in program driven environments
- Advanced knowledge of technical recruiting tools and systems, including role relevant technical screening methodologies used to assess engineering and manufacturing talent
COMPETENCIES
- Autonomy and Ownership: Independently manages complex requisitions and recruiting outcomes
- Technical Acumen: Deep understanding of engineering and manufacturing skill requirements and candidate evaluation
- Strategic Judgment: Appropriately balances speed, quality, and risk in recruiting decisions
- Influence and Partnership: Trusted advisor to hiring managers and clients
- Mentorship and Leadership: Guides and supports other recruiters through expertise and example
- Professional Communication: Clear, confident, and executive level written and verbal communication
- Demonstrated expert ability to evaluate engineering and technical capability, ensuring candidates meet role specific requirements and customer program expectations within aerospace, manufacturing, or similar highly regulated technical environments
- Proven ability to independently manage complex recruiting workloads with minimal oversight
- Ability to provide functional leadership and mentoring support to other recruiters without formal people manager responsibility
EXPERIENCE AND EDUCATION
- High school diploma or equivalent required
- Minimum of seven years of progressive recruiting experience in agency, contract staffing, or high volume technical recruiting environments required
- Extensive experience recruiting for engineering, aerospace, manufacturing, or other complex information technology technical roles required
- Demonstrated success filling senior level, hard to fill, or technically specialized positions strongly preferred
WORKING CONDITIONS
- Work environment is in a climate controlled office
- Regular physical demands include sitting for long periods of time, bending, twisting, repetitive hand use, grasping, pushing and pulling, reaching at waist level and waist to shoulder level, and lifting zero to five pounds, occasionally lifting up to ten pounds
- Schedule is generally Monday through Friday, 8 30am to 5 00pm with occasional early morning, evening and weekend availability
WORK AUTHORIZATION/SECURITY CLEARANCE
- U.S. Citizen or Permanent Resident
- If a Security Clearance is required:
- Candidates "must/may need" to be able to obtain and maintain a DoD Security Clearance
- Successful candidates must be able to secure Program Access approval
About Axius Group
Sourced by ZipRecruiter
Industry
Aviation
Company size
11 - 50 Employees
Headquarters location
Wichita, KS, US
Year founded
2018