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Remote Automotive Management Jobs in Texas (NOW HIRING)

... manage and expand a high-profile portfolio of Fortune 500 automotive brands. If you have a few ... Enjoy a fully remote setup with a modern, tech-forward company, while still getting out into the ...

Experience in the automotive industry or with auto repair shop management tools. * Experience working with VoIP or telephony systems. * Prior success in a remote work environment. * Direct SaaS or ...

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Remote Automotive Management information

What is remote automotive management?

Remote automotive management refers to overseeing and coordinating automotive operations, such as sales, service, or fleet management, from a location outside of a traditional dealership or office setting. This role often uses digital tools and communication platforms to manage teams, monitor performance, and ensure customer satisfaction. It allows managers to support multiple locations or teams, streamline processes, and adapt to the increasing digitalization of the automotive industry.

What are the key skills and qualifications needed to thrive as a remote automotive manager, and why are they important?

To thrive as a Remote Automotive Manager, strong leadership, automotive industry expertise, and experience in operations management are essential, often supported by a degree in business or automotive management. Familiarity with dealership management systems (DMS), CRM software, and remote collaboration tools is typically required. Excellent communication, problem-solving abilities, and self-motivation are standout soft skills in this role. These skills and qualities enable effective oversight of dispersed teams and operations, ensuring customer satisfaction and business efficiency from a remote setting.

What are some common challenges faced by professionals in remote automotive management roles, and how can they be addressed?

Professionals in remote automotive management often face challenges such as coordinating teams across multiple locations, ensuring clear communication, and maintaining oversight of operations without being physically present. To address these, leveraging digital management tools, setting regular video conferences, and establishing clear performance metrics are essential. Building strong relationships with on-site staff and encouraging open, proactive communication can help bridge the distance gap and ensure smooth operations.

What is the difference between Remote Automotive Management vs Remote Automotive Service Advisor?

AspectRemote Automotive ManagementRemote Automotive Service Advisor
CredentialsExperience in automotive operations, management certifications (e.g., ASE, OEM training)Customer service skills, ASE certifications often preferred
Work EnvironmentOversees automotive shops, manages teams remotely, strategic planningInteracts with customers, schedules repairs, explains services remotely
Industry UsageUsed by automotive dealerships, service centers, fleet companiesCommonly employed by dealerships, repair shops, service centers
Search & Comparison IntentLooking for managerial roles overseeing automotive services remotelySeeking customer-facing roles in automotive service remotely

Remote Automotive Management focuses on overseeing automotive operations and managing teams remotely, requiring management experience and industry certifications. In contrast, Remote Automotive Service Advisors primarily handle customer interactions, explaining services, and scheduling repairs remotely, emphasizing customer service skills. Both roles are integral to the automotive industry but serve different functions and skill sets.

What are the most commonly searched types of Automotive Management jobs in Texas?

The most popular types of Automotive Management jobs in Texas are:

What cities in Texas are hiring for Remote Automotive Management jobs?

Cities in Texas with the most Remote Automotive Management job openings:

Infographic showing various Remote Automotive Management job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote - Customer Service Representative (Automotive)

VXI Global Solutions

Austin, TX • On-site, Remote

$15/hr

Full-time

Medical, Dental, Vision

Re-posted 3 days ago


VXI Global Solutions rating

4.9

Company rating: 4.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

58th of 71 rated call and contact centers


Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Title: Inbound Customer Service Representative (Automotive)
Location: Remote - Texas Only
About VXI Global Solutions
VXI is seeking highly motivated, detail-oriented, and customer-focused Customer Relations Representatives to join our world-class contact center. This is a full-time, remote position based in the state of Texas.
Make a Difference Every Day
As a Customer Relations Representative, your primary responsibility will be to engage with our client's vehicle owners, dealerships, and field offices to handle inquiries, resolve complaints, and enhance customer satisfaction. Your efforts will directly impact customer retention and brand loyalty.
What You'll Do
  • Customer Interaction: Engage with customers by answering incoming phone calls to address inquiries and resolve complaints in a timely and professional manner.
  • Problem Resolution: Analyze customer concerns and inquiries, providing appropriate solutions. Take ownership of issues and follow through to resolution, ensuring a positive customer experience.
  • Multi-Tasking Excellence: Manage multiple software applications simultaneously while actively listening and responding to customers' needs.
  • Research & Support: Utilize online resources to research customer issues and provide support, especially with in-vehicle technology (e.g., Apple CarPlay®, Android Auto, Bluetooth, navigation systems).
  • Customer Experience Enhancement: Identify opportunities to improve the guest experience by researching unique customer requests and offering solutions.
  • Technical Assistance: Provide troubleshooting assistance for in-vehicle technology, including phone pairing, multimedia products, and navigation features.
  • Emotional Intelligence: Use strong emotional intelligence to manage and diffuse challenging situations, ensuring a positive and low-effort experience for customers.
  • Attendance & Punctuality: Maintain excellent attendance and punctuality to ensure seamless service delivery.

What You Bring
  • Education: High School Diploma or equivalent.
  • Experience: Previous customer service experience in a fast-paced, phone-based or customer-facing environment.

Skills:
  • Excellent verbal and written communication.
  • Strong attention to detail and organizational skills.
  • Proficient knowledge of in-vehicle technology (e.g., Apple CarPlay®, Android Auto, Bluetooth, navigation).
  • Automotive experience (e.g., dealership, technician, or automotive industry roles) is a plus.

Experience:
  • 6+ months in a contact center or customer service role with high call volume.
  • Proven ability to handle 100+ calls/day while staying composed.
  • Availability: Ability to work varied shifts within Contact Center hours (Monday to Friday, and Saturdays) based on business needs.
  • Commitment: Must attend and complete 100% of the training within the first 90 days.

Success Factors for Working from Home
To thrive in this remote role, you'll need:
  • Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise (e.g., children, pets, and others).
  • Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
  • Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.
  • Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
  • Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
  • Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
  • Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
  • Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

Compensation & Perks
  • Hourly Pay: $15.00 per hour
  • Company-Provided Equipment: All necessary equipment will be provided.
  • Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage.
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Generous Referral Program: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.
  • Comprehensive Training: Paid training to ensure you are fully prepared for success.
  • Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider.
  • Work-from-Home Convenience: Save time, money, and reduce your environmental footprint.
  • Inclusive Culture: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.

Why Join Us?
If you're looking for a rewarding customer service role where you can make a tangible impact while working from the comfort of your own home, VXI is the perfect place for you. Join us and be part of a thriving, supportive team that values professional growth and customer satisfaction!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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