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Remote Automotive Field Service Engineer Jobs in Kentucky

HiFyve

Field Service Technician

Bowling Green, KY · Remote

$32 - $35/hr

Remote - Field Service Technician - Heavy Equipment Bowling Green, KY Salary: $32-$35/hour - Plus Truck Shift: Full-Time | Monday-Friday (hours may vary) Location: Bowling Green, KY - 100% Field ...

Henkel

On Site Representative Automotive

Louisville, KY · On-site +1

$65K - $75K/yr

... field service and support commitment. * Develop, manage, and apply organizational resources to ... What makes you a good fit * BS/BA in engineering or business, with some chemistry background ...

KEYENCE

Field Application Engineer '27

Louisville, KY · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Gray Construction

Field Engineer

Lexington, KY · On-site +1

Overview Gray Construction is looking to add an experienced Field Engineer to our field operations ... services, specialty equipment, and real estate. Since 1960, Gray has grown from a regional ...

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Remote Automotive Field Service Engineer information

What skills and qualifications are needed to thrive as a remote automotive field service engineer?

To thrive as a Remote Automotive Field Service Engineer, you need a strong background in automotive engineering, diagnostics, and repair, typically supported by a relevant engineering degree or technical certification. Familiarity with diagnostic software, remote troubleshooting tools, and OEM-specific systems is essential for addressing vehicle issues remotely. Excellent communication, problem-solving, and self-management skills help you coordinate with clients and teams from a distance. These skills and qualities are crucial for delivering effective technical support, ensuring customer satisfaction, and maintaining high service standards in a remote work environment.

What is a remote automotive field service engineer?

Remote Automotive Field Service Engineers are professionals who provide technical support, maintenance, and repair services for automotive systems and equipment, often working from a remote location or traveling to customer sites. They diagnose issues, perform troubleshooting, and guide clients through repairs, sometimes using virtual tools or remote diagnostics. Their role is crucial in ensuring vehicles and automotive equipment operate efficiently, especially when on-site manufacturer support is not readily available. These engineers often work for automotive manufacturers, dealerships, or third-party service providers, combining technical expertise with strong customer service skills.

How does a remote automotive field service engineer typically collaborate with on-site teams and clients to resolve technical issues?

As a Remote Automotive Field Service Engineer, you'll often work closely with both on-site technicians and clients to diagnose and resolve complex vehicle issues. This collaboration usually involves virtual meetings, remote diagnostics, and providing step-by-step guidance using digital tools or video calls. Communication skills are essential, as you'll need to translate technical information clearly and ensure that on-site teams can implement your recommendations effectively. Building strong relationships with clients and team members is key to successful problem-solving and customer satisfaction.

What is the difference between Remote Automotive Field Service Engineer vs Mobile Automotive Technician?

AspectRemote Automotive Field Service EngineerMobile Automotive Technician
CertificationsASE certifications, relevant automotive certificationsASE certifications, relevant automotive certifications
Work EnvironmentRemote support, on-site visits, field serviceOn-site customer locations, mobile service vans
Employer & Industry UsageManufacturers, service providers, fleet companiesAuto repair shops, dealerships, service fleets

The Remote Automotive Field Service Engineer primarily provides remote technical support and occasional on-site service, often working with manufacturers or fleet companies. In contrast, Mobile Automotive Technicians perform hands-on repairs directly at customer locations using mobile service vans. Both roles require similar certifications and industry knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Automotive Field Service Engineer jobs in Kentucky? The most popular types of Automotive Field Service Engineer jobs in Kentucky are:
What are popular job titles related to Remote Automotive Field Service Engineer jobs in Kentucky? For Remote Automotive Field Service Engineer jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Automotive Field Service Engineer jobs in Kentucky look for? The top searched job categories for Remote Automotive Field Service Engineer jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Automotive Field Service Engineer jobs? Cities in Kentucky with the most Remote Automotive Field Service Engineer job openings:
Remote Automotive Field Service Engineer jobs near you

Field Service Engineer Surgery- Louisville, KY

GE HealthCare

Louisville, KY • On-site, Remote

Full-time

Re-posted 8 days ago

GE HealthCare rating

8.4

Company rating: 8.4 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

97th of 487 rated machine equipment manufacturers

Job description

Job Description Summary
The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer's equipment and driving customer satisfaction through Service Excellence.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Role Responsibilities
  • Basic troubleshooting, installation, maintenance and service repair needs on designated equipment.
  • Completing Preventative Maintenance and Field Modification Instruction.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Maintaining tools and test equipment properly and ensuring they are calibrated.
  • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
  • Managing vendors' service delivery processes in compliance with GE Healthcare policies.
  • Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
  • Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
  • May include training of clinical staff on designated equipment.

Required Qualifications
  • Bachelor's degree, Electrical Engineering, Electrical Engineering Technology, equivalent military education or Associates Degree with 2 years' experience servicing electronic equipment, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program, or a High School Diploma/GED and 12 or more years' experience servicing electronic equipment.
  • Experience interfacing with both internal team members and external customers as part of a solution based service process.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.
  • Must be willing to meet customer driven Vendor Credentialing requirements.

Desired Characteristics
  • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
  • Six Sigma trained/certified
  • Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization. Relates well to people at all levels. Manages conflict.
  • Shares Expertise: Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives. Demonstrates an understanding of different organizational departments and functions.
  • Organizing & Executing: Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own direction. Initiates and generates activity.
  • Communicating: Speaks clearly and fluently. Expresses opinions, information and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility.
  • Coping with Pressure: Works productively in a pressurized environment. Keeps emotions under control during difficult situations. Balances the demands of a work life and a personal life. Maintains a positive outlook at work. Handles criticism well and learns from it.
  • Supporting & Cooperating: Demonstrates an interest in and understanding of others. Adapts to the team and builds team spirit. Listens, consults others and communicates proactively. Supports and cares for others. Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority. Follows procedures and policies. Complies with legal obligations and safety requirements of the role.
  • Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances. Accepts new ideas and change initiatives. Adapts interpersonal style to suit different people or situations. Works hard and puts in longer hours when it is necessary. Identifies development strategies needed to achieve career goals and meet new or changing demands of the job.
  • Commercial Thinking: Keeps up to date with competitor information and market trends

#LI-PA1
#Remote
#LI-KY
We will not sponsor individuals for employment visas, now or in the future, for this job opening.
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes

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