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he Work:ICFseeks an experiencedSalesforceSystem Administratorand Release Engineertosupporta Salesforce implementation projectfor the US Department of Homeland Security (DHS). The project involves deploying amission-critical applicationleveragingSalesforce's Public Sector Solutions, integrated with 3rdparty systems,andbuilt using Agilemethodology.

Job Location:Remote work is authorized.Must supportUS Eastern time zoneworking hours.

What You Will Do:

• Help configure andmaintainthe Salesforceapplication built on the SalesforceGovernment Cloudplatform, ensuringoptimalperformance, security, and compliance with DoD and federal standards.

• Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements.

• Customize Salesforce usingits nativelow-code/no-code tools to implement workflows,page layouts, Experience Cloud sites,reports, dashboards, and other system features.

• Oversee release management processes, includingsettingupthe CI/CD pipeline, scheduling, and executing software releases usingDevOpsbest practices.

• Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations.

• Support data migration from the legacy system, including data validation, cleansing, and importinginto Salesforce.

• Create andmaintaintechnical documentation for system configurations, release processes, and project deliverables.

• Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability.

• Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet DHS standards.

What You Will BringWithYou:

• Active Salesforce Administrator certification.

• 3+ years as aSalesforce Administrator forlarge production orgs.

• 3+ years ofhands-onexperience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX).

• Candidate must have a Public Trust or an Active Secret clearance.

• U.S. Citizenship is required due to federal contract requirements.

• Candidate mustresidein the U.S.,be authorized towork in the U.S., and all work must be performed in the U.S.

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.

What We Would Like YouToBringWithYou:

• Salesforce Advanced Administrator certification or othertechnical Salesforce certifications.

• Demonstratedproficiencyin Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.)

• Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard)andintegration processes.

• Understanding of DoD and federal government security standards and experience supporting ATO processes.

• Experience administeringOmniStudiocomponents (Flex Cards,OmniScripts, Integration Procedures, etc.)

• Familiarity withSalesforce Public Sector Solutionscomponents.

• Experience with Salesforce Government Cloud implementations for federal clients, particularly DHS or DoD.

• Prior involvement in data migration projects from legacy systems to cloud platforms.

• Prior experience implementingor administeringDevOps tools including code repositories, scripted actions, automated code scans, etc.

• Prior experience delivering user training or creating technical documentation.

Professional Skills:

• Highly effective analyticalandproblem-solving capabilities.

• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables.

• Excellent communicationandinterpersonal skills to interface effectivelywith team members andfederal clients.

• Organized,detailed orientedand able to prioritize and multi-task.

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#SWICE23

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Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: