ZipRecruiter

Log In

2

Remote Auto Collections Jobs (NOW HIRING)

Surgery Partners

Patient Account Rep - Remote

Brentwood, TN · Remote

$17 - $22.50/hr

EXPERIENCE Minimum of 2 years of experience in medical billing and collections or comparable ... bands are auto assigned and may not reflect the true pay band within the organization. *No ...

Astor Simovitch LLP

Billing Specialist

Boca Raton, FL · Remote

$25/hr

Part-Time Billing & Collections Specialist (2530 hours/week, $25/hour) Astor Simovitch LLP, a ... Process client payments and manage retainer/trust accounts, auto-replenishment, and installment ...

Surgery Partners

Patient Account Rep - Remote

Brentwood, TN · On-site +1

$17 - $22.50/hr

EXPERIENCE Minimum of 2 years of experience in medical billing and collections or comparable ... bands are auto assigned and may not reflect the true pay band within the organization. *No ...

Lithia Motors, Inc.

Accounts Receivable Representative

$16.85 - $24.05/hr

LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers ... Remote Compensation Range: $16.85-24.05 , with a typical starting range of $16.85-21.00 . Actual ...

next page

Showing results 1-20

People also search for

All JobsAuto Collections JobsRemote Auto Collections Jobs

Remote Auto Collections information

See salary details

$12

$21

$30

How much do remote auto collections jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote auto collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are Remote Auto Collections?

Remote Auto Collections refers to the process of collecting overdue payments on auto loans or leases by working remotely, rather than from a traditional office setting. Professionals in this role contact customers by phone, email, or online platforms to discuss past-due accounts, set up payment plans, and resolve delinquencies. The objective is to recover outstanding balances while maintaining positive customer relationships and adhering to company policies and legal guidelines. This job usually requires strong communication skills, familiarity with collections software, and a good understanding of financial regulations.

What are some common challenges faced by Remote Auto Collections specialists, and how can they be effectively managed?

Remote Auto Collections specialists often encounter challenges such as difficulty reaching customers, handling disputes, and maintaining effective communication without face-to-face interaction. Managing these challenges involves using a variety of contact methods (calls, emails, texts), leveraging digital tools to track interactions, and developing strong negotiation skills to resolve payment issues. Building rapport and staying organized are key, as is collaborating closely with team members and supervisors to share best practices and escalate complex cases when necessary.

What are the key skills and qualifications needed to thrive as a Remote Auto Collections Specialist, and why are they important?

To thrive as a Remote Auto Collections Specialist, you need strong negotiation, communication, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and telephone systems is common, and some employers may require certification in debt collection practices. Outstanding interpersonal skills, empathy, and resilience help professionals manage difficult conversations and maintain customer relationships. These skills ensure effective debt recovery while preserving customer goodwill and adhering to legal and ethical standards.

What is the difference between Remote Auto Collections vs Auto Loan Collector?

AspectRemote Auto CollectionsAuto Loan Collector
CredentialsTypically requires collections or finance certifications, high school diploma or equivalentSimilar credentials, often with collections or finance experience
Work EnvironmentRemote, primarily phone and computer-basedUsually in-office or remote, focused on debt recovery
Industry UsageUsed across auto finance companies, banks, and lendersCommonly employed by auto lenders and collection agencies
Search/Comparison IntentPeople comparing remote collection roles in auto financeIndividuals looking into auto loan debt recovery jobs

Remote Auto Collections and Auto Loan Collector roles share similar credentials and industry usage, focusing on debt recovery within auto finance. The main difference lies in the work setting, with Remote Auto Collections emphasizing remote work, while Auto Loan Collectors may work in-office or remotely. Both roles involve similar skills and are integral to auto lending companies' collections processes.

Infographic showing various Remote Auto Collections job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Collections Customer Service - Partially Remote

Collections Customer Service - Partially Remote

Carmax

Alpharetta, GA • On-site, Remote

$16.50 - $22/hr

Full-time

Posted 10 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 365 frontline employees who took The Breakroom Quiz

26th of 713 rated retailers

Job description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! 

Resolve customer issues while working for an industry leader

At CarMax Auto Finance we put the needs of our customers first, while helping to make the car buying experience better.  Exceptional customer service is at the heart of everything we do and drives CarMax to be industry leaders.  You’ll work with different departments and teams to help resolve customer questions/issues, and help to influence and educate customers on their account.  In this role you will work with our customers to ensure their car buying experience has been an excellent one and keep CarMax as the company of choice for car buying.  This is a hybrid work arrangement after 90 days and successful performance in role.

What you’ll do

  • Make outbound collection calls in addition to taking incoming calls to/from customers and influence customers to make payments on the past due account. 
  • Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
  • Advise customers of the status of their account by reviewing account information and influencing customers to make payments on the account.
  • Work with other departments/personnel where necessary to resolve customer concerns. 
  • Perform the above functions while meeting department expectations.

Improve customer experience with every interaction

Empathy with our customers, and transparency in every interaction are vital to your success.  From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position.  You will effectively resolve customer issues, while helping CarMax Auto Finance to meet their bottom line and performing all tasks in accordance with applicable policies/laws. 

Qualifications and requirements

  • High school diploma or 1 month related experience/training.
  • Basic to moderate computer knowledge and keyboard skills including minimum accuracy requirements. 
  • Multi-task in a high energy standard office environment.
  • Speak and listen effectively with CarMax customers via phone and tolerate stressful interactions with customers.
  • Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to influence the customer to make a payment to keep the account current.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply