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Remote Auto Collections Jobs (NOW HIRING)

Surgery Partners

Collections Specialist - Remote

$19 - $25.50/hr

EXPERIENCE * 2-3 years of medical collections experience preferred. LICENSE(S)/CERTIFICATION(S ... bands are auto assigned and may not reflect the true pay band within the organization. *No ...

Afni, Inc.

Virtual Subrogation Team Manager - Auto

$63K - $90K/yr

This is a remote work opportunity.* RESPONSIBILITIES * Supervisory responsibilities include ... Ability to motivate and drive maximum department collections and develop new and improved ...

Carmax

Collections Agent - Partially Remote

Kennesaw, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Acworth, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Smyrna, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Roswell, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Marietta, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Carmax

Collections Agent - Partially Remote

Emerson, GA · On-site +1

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Resolve customer issues while working for an industry leader At CarMax Auto ...

Easy Recruiter

$14.75 - $20.25/hr

CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days ... Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and ...

Easy Recruiter

$14.75 - $20.25/hr

CSRs are assigned a queue of early-stage delinquent auto finance accounts ranging from 4-30 days ... Working knowledge of state and federal laws applicable to collections, including FDCPA, TCPA and ...

SlingShot Connections

Be Seen First

Call Center Collection Agent | Remote (Texas Residence Only)

Houston, TX · Remote

$14/hr

Collections Agent Location: Remote + About the job: This position focuses on telephone-based collections for auto insurance claims. The ideal candidate has strong negotiation skills, understands ...

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Remote Auto Collections information

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How much do remote auto collections jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for remote auto collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are Remote Auto Collections?

Remote Auto Collections refers to the process of collecting overdue payments on auto loans or leases by working remotely, rather than from a traditional office setting. Professionals in this role contact customers by phone, email, or online platforms to discuss past-due accounts, set up payment plans, and resolve delinquencies. The objective is to recover outstanding balances while maintaining positive customer relationships and adhering to company policies and legal guidelines. This job usually requires strong communication skills, familiarity with collections software, and a good understanding of financial regulations.

What are some common challenges faced by Remote Auto Collections specialists, and how can they be effectively managed?

Remote Auto Collections specialists often encounter challenges such as difficulty reaching customers, handling disputes, and maintaining effective communication without face-to-face interaction. Managing these challenges involves using a variety of contact methods (calls, emails, texts), leveraging digital tools to track interactions, and developing strong negotiation skills to resolve payment issues. Building rapport and staying organized are key, as is collaborating closely with team members and supervisors to share best practices and escalate complex cases when necessary.

What are the key skills and qualifications needed to thrive as a Remote Auto Collections Specialist, and why are they important?

To thrive as a Remote Auto Collections Specialist, you need strong negotiation, communication, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and telephone systems is common, and some employers may require certification in debt collection practices. Outstanding interpersonal skills, empathy, and resilience help professionals manage difficult conversations and maintain customer relationships. These skills ensure effective debt recovery while preserving customer goodwill and adhering to legal and ethical standards.

What is the difference between Remote Auto Collections vs Auto Loan Collector?

AspectRemote Auto CollectionsAuto Loan Collector
CredentialsTypically requires collections or finance certifications, high school diploma or equivalentSimilar credentials, often with collections or finance experience
Work EnvironmentRemote, primarily phone and computer-basedUsually in-office or remote, focused on debt recovery
Industry UsageUsed across auto finance companies, banks, and lendersCommonly employed by auto lenders and collection agencies
Search/Comparison IntentPeople comparing remote collection roles in auto financeIndividuals looking into auto loan debt recovery jobs

Remote Auto Collections and Auto Loan Collector roles share similar credentials and industry usage, focusing on debt recovery within auto finance. The main difference lies in the work setting, with Remote Auto Collections emphasizing remote work, while Auto Loan Collectors may work in-office or remotely. Both roles involve similar skills and are integral to auto lending companies' collections processes.

Infographic showing various Remote Auto Collections job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Self-Pay Collections Specialist II #Full Time #Remote

Self-Pay Collections Specialist II #Full Time #Remote

61st Street Service Corporation

Remote

$24.76 - $33.17/hr

Full-time

Medical, PTO

Posted 6 days ago

Job description

Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors' practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
This position is primarily remote, candidates must reside in the Tri-State area.
Note: There may be occasional requirements to visit the office for training, meetings, and other business needs.
Opportunity to grow as part of a Revenue Cycle Career Ladder!
Job Summary:
The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications.
Job Responsibilities:
  • Collect full payment from patient or guarantor.
  • Apply payments collected over the phone to each date of service.
  • Establish payment arrangements and document terms in billing system.
  • Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed
  • Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate.
  • Clearly document in system summary of work.
  • Evaluate the patient's ability to pay for services.
  • Create payment arrangements via cash, check, credit card or payment plan as appropriate.
  • Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays.
  • Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly.
  • Determine coverage for planned clinical services and calculate patient expected out of pocket expenses.
  • Answer and return phone calls and other general office tasks.
  • Perform other job duties as required.

Job Qualifications:
  • High school graduate or GED certificate is required.
  • A minimum of 1 years' experience in a physician billing or third-party payer environment.
  • Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner.
  • Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
  • Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
  • Must demonstrate effective communication skills both verbally and written.
  • Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.)
  • Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred.
  • Knowledge of medical terminology is preferred.
  • Previous call center experience and/or claims experience is preferred.
  • Previous experience in an academic healthcare setting is preferred.

Hourly Rate Ranges: $24.76 - $33.17
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

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