Salary: $26.00 - $31.00/per hour
Solvd US
Our organizationis redefining claims management across the auto and property space through a blend of AI innovation, proprietary technology, and expert-led services that deliver measurable results for insurers, fleets, rental, TPAs/MGAs, and adjacent industries.
Our US team combines automation, intelligence, and humanexpertise to simplify complex processes accelerating cycle times, reducing costs, and improving outcomes across appraisal, repair, subrogation response, and auto/property estimating.
Our solutionshelp customers move beyond digital claims to a modelthats faster, smarter, and simpler grounded in data accuracy, transparency, and customer experience.
As part of the Solvd Group,operatingin 46+ countries, our mission is to drive results today while shaping the future of claims. From FNOL to final settlement, we connect technology andexpertise to deliver precision, performance, and confidence at every stage.
Negotiation Specialist
We are looking for a detail-oriented, client-focused negotiator interested in pursuing a career in the automotive claims space. In this role, you will work closely with our body shop and storage partners to negotiate rates and charges. This is a full-time, remote position with the ideal candidate being self-motivated, reliable, and thriving in a remote work environment.
Whatyoulldo:
- Negotiate directly with repair shops to manage and settleadvancecharges.
- Make outbound phone calls to handle assigned claims efficiently.
- Review and interpret CCC estimates and total loss charges accurately.
- Perform precise calculations to assess fees for shops andtowyards.
- Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
- Support colleagues and foster a culture of accountability.
- Manage time effectively and stay organized in a remote setting.
Whatwe'relooking for:
- Previousexperience in a client/customer service role.
- Strong negotiation skills.
- Knowledge of auto insurance and repairs is a plus.
- Proficiencyin reading and analyzing CCC estimatesa plus.
- Excellent written and verbal communication skills.
- Comfortable with computer systems and quick to learn new applications.
- Strong organizational and time management skills.
- Ability to work independently with minimal supervision.
Whatweoffer:
- Hourly compensation between $26.00 - $31.00/hour based on experience.
- Comprehensive benefits, including health,dental,vision insurance, and more.
- Paid time off,sick time, andpaid holidays.
- A fully remote work environment with flexibility and autonomy.
- The opportunity to grow with a dynamic, innovative team in a startup-like culture.