2

Remote Atm Operations Jobs in Washington (NOW HIRING)

Remote Atm Operations information

What are some typical challenges faced in a Remote ATM Operations role, and how are they addressed?

Professionals in Remote ATM Operations often encounter challenges such as real-time monitoring of multiple machines, rapid incident response, and ensuring minimal downtime during outages or maintenance. Addressing these challenges requires strong analytical skills, effective use of monitoring software, and clear communication with on-site technicians and financial institutions. Team members usually work collaboratively, sharing updates and troubleshooting strategies to resolve issues quickly and maintain high service levels for end users.

What are the key skills and qualifications needed to thrive as a Remote ATM Operations Specialist, and why are they important?

To thrive as a Remote ATM Operations Specialist, you need strong analytical skills, attention to detail, and a background in finance or IT, often supported by relevant experience or certifications such as CompTIA Security+ or equivalent. Familiarity with ATM management software, remote monitoring tools, and incident tracking systems is typically required. Strong problem-solving abilities, effective communication, and reliability are crucial soft skills for managing incidents and coordinating with teams. These skills ensure efficient ATM network operations, rapid issue resolution, and secure financial transactions.

What are Remote ATM Operations?

Remote ATM Operations refer to the management and monitoring of Automated Teller Machines (ATMs) from a remote location, rather than on-site. Professionals in this field are responsible for ensuring ATM availability, performing troubleshooting, managing software updates, and overseeing cash levels through digital systems. This role often involves using specialized software to detect and resolve issues quickly, reducing downtime and the need for physical intervention. Remote ATM operators play a crucial role in maintaining the security and efficiency of ATM networks for banks and financial institutions.
What cities in Washington are hiring for Remote Atm Operations jobs? Cities in Washington with the most Remote Atm Operations job openings:
Branch Member Service Associate III (Full-Time) - Greenbelt, MD

Branch Member Service Associate III (Full-Time) - Greenbelt, MD

NASA Federal Credit Union

Greenbelt, MD • On-site, Remote

$21 - $28.78/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

Are you passionate about helping people and building meaningful relationships? Do you believe in making a difference by serving others?

Guided by our mission to empower our members and community to achieve a brighter financial future, we're seeking an experienced Member Service Associate who enjoys providing exceptional service and supporting members with their everyday banking needs. In this role, you'll serve as a trusted resource-building meaningful relationships, delivering personalized solutions, and helping create a positive, welcoming, and memberfocused experience that reflects who we are and what we stand for.

This Position requires you reside in a commutable distance within Maryland, Washington DC or Virginia.  You must be available to work between the hours of 7:30AM - 6:30PM Monday - Friday and 8:30AM - 1:30PM on Saturdays. 

Essential Duties and Responsibilities: Include the following: other duties may be assigned.
  • Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
  • Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.
  • Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.
  • Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers, loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.
  • Handles complex member situations such as deceased member, guardianships, and representative payee accounts.
  • Handles consumer loan application processing, document collection, and disbursements.
  • Advises members regarding available insurance protection (life, disability, gap, etc.).
  • All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union. 
  • All MSAs may be assigned duties to support other areas in the Credit Union.
  • All MSAs are expected to support the Call Center queues (phone and email).
Education and Experience:
  • MSA I:
    • High school diploma or general education degree (GED). A minimum of one year of customer service experience with cash handling or Bank/Credit Union/financial Call Center knowledge/experience with financial products
  • MSA II:(In addition to the requirements of Level I)
    • High school diploma or general education degree (GED). Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market. Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.
  • MSA III: (In addition to the requirements of Level I & II)
    • High school diploma or general education degree (GED). Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance. Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience and advanced sales/cross-selling experience.
Our Generous Benefit Package Includes:

NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.

+Insurance coverage begins the 1st day of the month, following 30 days after hire date.

*100% Credit Union-Paid

Full-Time Employee Benefits:

  • Salary: $21.00 - $28.78 / Hourly (Based on experience)
  • 401(k) with employer match up to 6% and immediate 100% vesting
  • Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
  • High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
  • Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
  • Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
  • Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
  • Long-term Disability Insurance+*
  • Flexible Spending Medical Account (FSA)+
  • Flexible Spending Dependent Care Account+
  • Health Savings Account (HSA)+
  • Voluntary Supplemental Employee and Dependent Life Insurance+
  • Voluntary Short-term Disability Insurance+
  • Remote or Remote / Hybrid work options based on position
  • Life Insurance/AD&D+*
  • Vacation Leave (excluding Outside Loan Officers)
  • Sick and Safe Leave
  • 11 Paid Holidays
  • Education Assistance
  • Employee Referral Bonus*
  • Credit Union Membership Eligible
  • Employee Assistance Program+*
  • Identity Theft Protection (Additional premiums to add family members)+*
  • Pet Insurance
  • Employee Discount Program

All benefits are based on meeting NASA Federal Credit Union's eligibility requirements and the carrier's terms and conditions. 

                                                                        WE'RE STRONGER TOGETHER

At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.

Posted:  5.12.2026
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job