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Remote Atm Engineer Jobs in Washington (NOW HIRING)

Remote Atm Engineer information

What are the key skills and qualifications needed to thrive as a remote ATM engineer, and why are they important?

To thrive as a Remote ATM Engineer, you need a solid background in electronics, IT troubleshooting, and networking, often supported by a degree in computer science or related field. Familiarity with ATM software platforms, remote monitoring tools, and certifications like CompTIA A+ or Cisco CCNA are commonly required. Strong analytical thinking, effective communication, and the ability to work independently are essential soft skills in this field. These competencies are crucial for quickly diagnosing and resolving ATM issues remotely to ensure minimal downtime and high customer satisfaction.

What is the difference between Remote Atm Engineer vs ATM Technician?

AspectRemote Atm EngineerATM Technician
CredentialsTechnical certifications, network knowledgeTechnical certifications, hardware repair skills
Work EnvironmentRemote troubleshooting, network managementOn-site hardware repair and maintenance
Employer & IndustryBanking, financial services, remote support firmsBank branches, ATM service companies
Search & Comparison IntentRemote troubleshooting, network supportHardware repair, on-site service

The main difference between a Remote Atm Engineer and an ATM Technician lies in their work environment and focus. Remote Atm Engineers primarily troubleshoot and support ATMs remotely, requiring network and software skills, while ATM Technicians perform on-site hardware repairs and maintenance. Both roles require technical certifications, but their daily tasks and work settings differ significantly.

What are common challenges faced by remote ATM engineers when troubleshooting machines offsite?

Remote ATM Engineers often encounter challenges such as limited access to physical hardware, reliance on accurate issue reporting from site personnel, and working across various ATM models with different software configurations. Effective communication and strong problem-solving skills are essential, as many issues must be diagnosed and resolved using remote monitoring tools or guiding on-site staff through technical steps. Time management and prioritization are also critical, as engineers typically juggle multiple support tickets and urgent requests throughout their workday.

What is a remote ATM engineer?

Remote ATM Engineers are professionals responsible for monitoring, maintaining, and troubleshooting Automated Teller Machines (ATMs) from a remote location. They use specialized software and remote diagnostic tools to identify and resolve technical issues, ensuring ATMs remain operational and secure. Their work helps minimize downtime, reduce the need for on-site visits, and improve customer access to banking services. Additionally, they may be involved in updating ATM software, performing security checks, and coordinating with field technicians for hardware repairs.
What cities in Washington are hiring for Remote Atm Engineer jobs? Cities in Washington with the most Remote Atm Engineer job openings:

Engineer III, Hogan Applications

PenFed Credit Union

Mclean, VA • Remote

$84K - $188K/yr

Full-time

Re-posted 23 days ago


PenFed Credit Union rating

7.6

Company rating: 7.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Overview

PenFed is hiring a (Remote) Engineer III, Hogan Applications.  The primary purpose of this role is to lead technical analysis, design, and implementation of Hogan application enhancements and production fixes in a mission-critical core banking environment.


Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

  • Lead technical analysis, design, and implementation of Hogan application enhancements and production fixes in a mission-critical core banking environment.
  • Develop and maintain COBOL/Assembler programs and JCL; design and support API integration points.
  • Execute full SDLC activities, driving process improvements and automation using AI tools to translate business requirements into technical specifications for Hogan modules.
  • Enhance and automate the Technical Review Board and peer review processes to ensure project scope, deliverables, and coding standards are met.
  • Provide expert-level support for batch failures, online transaction issues, fraud concerns, and data reconciliation discrepancies.
  • Architect solutions for complex system modifications involving multiple Hogan modules, database structures (VSAM), and batch processing frameworks; advocate for Snowflake in reporting solutions.
  • Perform impact analysis on proposed changes, assess downstream effects, and develop automated risk mitigation strategies using AI tools.
  • Lead technical discussions with business stakeholders, IT management, and vendors to prioritize initiatives and resolve architectural challenges, leveraging AI to automate prioritization.
  • Ensure compliance with change management, documentation standards, version control, and release management, utilizing AI tools where possible.
  • Collaborate with automated testing teams to expand and maintain comprehensive testing strategies (functional, regression, performance).
  • Analyze and resolve defects, using system logs, CPROF, Pem dumps, and debugging tools (e.g., Expediter) to identify root causes.
  • Balance multiple projects and production incidents, meeting SLA commitments and enforcing adherence to change control, audit, and disaster recovery procedures.

  • Undertake additional responsibilities as business and technical needs evolve.

Key Relationships

  • IT Management: Provide technical recommendations, drive continuous improvement, and support escalation avoidance.
  • Development Team: Mentor developers on Hogan architecture and coding practices, conduct technical reviews, promote knowledge transfer and collaborative problem-solving, and encourage AI adoption.
  • Business Units/Vendors: Deliver technical solutions aligned with business objectives, manage issue resolution, and maintain proactive communication to prevent disruptions.

Qualifications

Equivalent combination of education and experience is considered.

  • Minimum 10 years in Hogan Applications Development / IT Delivery Projects.

  • Minimum 7 years in Hogan Architecture design, implementation, and support.

  • Technical Skills:

    • Expert in at least two Hogan modules (ILP, IDS, CIS, ODS, FSS, etc.).

    • Advanced COBOL, JCL, Easytrieve, REXX; Assembler a plus.

    • Deep understanding of financial operations: deposits, loans, payments, ACH/wire, ATM/debit, credit cards, collections, GL reconciliation.

    • Experience with API integration, batch processing, and VSAM.

    • Proficient in AI-assisted development tools for code, review, and automation.

  • Demonstrated ability to perform code reviews, and mentor junior developers.

  • Strong background in production support, issue resolution, API integration, and SDLC best practices.

  • Proficient in leveraging AI-assisted development tools to enhance productivity and code quality

  • Preferred:

    • 8+ years with large-scale, high-transaction, high-availability software implementations.

    • Experience with Hogan upgrades and integrating AI tools into the SDLC.

    • Equivalent combination of education and experience is considered.

    • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may is required.

Pay Transparency

The anticipated starting salary range for this role is $84,700.00 - $188,845.00

This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. 
This position is eligible for an individual performance based annual bonus.

Qualifications:

Equivalent combination of education and experience is considered.

  • Minimum 10 years in Hogan Applications Development / IT Delivery Projects.

  • Minimum 7 years in Hogan Architecture design, implementation, and support.

  • Technical Skills:

    • Expert in at least two Hogan modules (ILP, IDS, CIS, ODS, FSS, etc.).

    • Advanced COBOL, JCL, Easytrieve, REXX; Assembler a plus.

    • Deep understanding of financial operations: deposits, loans, payments, ACH/wire, ATM/debit, credit cards, collections, GL reconciliation.

    • Experience with API integration, batch processing, and VSAM.

    • Proficient in AI-assisted development tools for code, review, and automation.

  • Demonstrated ability to perform code reviews, and mentor junior developers.

  • Strong background in production support, issue resolution, API integration, and SDLC best practices.

  • Proficient in leveraging AI-assisted development tools to enhance productivity and code quality

  • Preferred:

    • 8+ years with large-scale, high-transaction, high-availability software implementations.

    • Experience with Hogan upgrades and integrating AI tools into the SDLC.

    • Equivalent combination of education and experience is considered.

    • Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional licenses and/or certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may is required.

Pay Transparency

The anticipated starting salary range for this role is $84,700.00 - $188,845.00

This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval. 
This position is eligible for an individual performance based annual bonus.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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