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Remote At&T Customer Service Representative Jobs in Silver Spring, MD

Based on the total number of DVM graduates at RUSVM compared to U.S. schools in 2024. The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and ...

Resolve customer issues at the front line. * Identify customer concerns and escalate to the appropriate department/representative or to the CSR Supervisor, Enrollment Manager and/or Director

Customer Service Representative

Sterling, VA · Remote

$16.50 - $22.25/hr

As the first point of contact, the CSR ensures inquiries, order confirmations, and issue ... At Akina Pharmacy, we value individuals who embody our core identity values of Excellence Always ...

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Friday ... You must be able to pick up and return your equipment at the Maximus Lawrence, KS location and you ...

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Friday ... You must be able to pick up and return your equipment at the Maximus McAllen, TX location and you ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Showing results 1-20

Remote At T Customer Service Representative information

See Silver Spring, MD salary details

$10

$19

$27

How much do remote at&t customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote at&t customer service representative in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote At&T Customer Service Representative vs Remote Verizon Customer Service Representative?

AspectRemote At&T Customer Service RepresentativeRemote Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAT&T telecommunications providerVerizon telecommunications provider
Common Search & ComparisonOften compared for remote customer service roles in telecomSimilar roles in telecom, often compared with AT&T roles

Both roles involve remote customer service in the telecom industry, requiring similar credentials and work environments. The main difference lies in the employer, with AT&T and Verizon being separate providers. Candidates often compare these roles to determine which company’s customer service position aligns best with their preferences and experience.

What are popular job titles related to Remote At&T Customer Service Representative jobs in Silver Spring, MD?

For Remote At&T Customer Service Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote At&T Customer Service Representative jobs in Silver Spring, MD look for?

The top searched job categories for Remote At&T Customer Service Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote At&T Customer Service Representative jobs?

Cities near Silver Spring, MD with the most Remote At&T Customer Service Representative job openings:

Infographic showing various Remote At&T Customer Service Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,418 per year, or $19.4 per hour.

Customer Service Representative

Ferguson Enterprises, LLC

Springfield, VA • On-site, Remote

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

24th of 425 rated retail wholesalers


Job description

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Looking to start your sales career with one of the nation's largest and fastest-growing wholesale distribution organizations? If you want to be a part of a company where associates are developed to deliver their best while enjoying the culture of autonomy, recognition, and rewards for achievement, come and join us as a Customer Service Representative. This role is approved to be either Remote within the United States or Hybrid for associate in Newport News, VA, in accordance with company policy.
We're looking for someone who is eager to learn, thinks critically, and enjoys solving problems as part of a collaborative team. This fast-paced, ever-evolving role requires strong multitasking, follow-up, and organizational skills. Successful candidates demonstrate digital proficiency, strong interpersonal skills, sales acumen, blended product knowledge, and the ability to navigate ambiguity when answers aren't always clear. You'll work closely with teammates, building confidence and experience while helping deliver outstanding customer support.
Responsibilities include but are not limited to:
  • Effectively utilize Customer Relationship Management through Salesforce CRM and via phone
  • Demonstrate excellent customer service by answering calls from internal and external customers for general information, addressing and resolving concerns or questions
  • Identify and escalate priority issues to appropriate channels
  • Placing orders via inbound phone calls
  • Provide website support including troubleshooting issues and administer guidance on website features
  • Provide both pre- and post-order support for our Ferguson.com customers

Other Job Duties:
  • Actively seek opportunities to enhance processes and improve customer satisfaction
  • Contribute to achieving or surpassing team goals and targets
  • Ensure stable internet when working remote
  • Remote work cannot be used as a substitute for dependent care
  • Use all Ferguson provided equipment in a dedicated workspace
  • Adhere to company policies, procedures and guidelines related to customer service, data privacy and security

Qualifications:
  • 1-2 years of Trilogie experience and manual order placement
  • Understanding of Ferguson blended products
  • Must possess strong communication skills, including the ability to read, write, comprehend, and compose professional emails
  • Able to manage time, priorities, and workload both independently and with supervision
  • Demonstrate reliability, punctuality, and consistency
  • Exhibit a high level of integrity and professionalism in all interactions
  • Skilled in digital literacy including Microsoft Office, Salesforce experience a plus

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
#Li-Remote
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience.
$15.00 - $19.04
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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