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Remote Appointment Setting Jobs in Rochester, MI

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Remote Appointment Setting information

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$9

$22

$39

How much do remote appointment setting jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote appointment setting in Rochester, MI is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $27.45 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for remote appointment setting?

To thrive as a Remote Appointment Setter, you need excellent verbal communication, organizational skills, and experience with customer service or telemarketing. Familiarity with CRM software, scheduling tools, and phone systems is often required to efficiently manage leads and track follow-ups. Strong self-motivation, time management, and professionalism help individuals stand out in this remote role. These skills are crucial for building rapport with clients, achieving set targets, and ensuring seamless appointment coordination from a distance.

What is a remote appointment setting?

A Remote Appointment Setting job involves contacting potential clients or leads to schedule appointments for sales representatives or business professionals. This role typically requires strong communication skills, the ability to handle objections, and proficiency in using CRM software or scheduling tools. It can be done from home, offering flexibility while playing a key role in generating business opportunities. Many industries, including sales, real estate, and healthcare, hire remote appointment setters to streamline their customer outreach efforts.

What challenges are faced in remote appointment setting, and how can they be managed?

A common challenge in Remote Appointment Setting is staying motivated and maintaining productivity without direct, in-person supervision. Distractions at home or managing different time zones can also impact scheduling efficiency. To overcome these challenges, it's helpful to establish a dedicated workspace, set daily goals, and use robust scheduling and CRM tools to keep tasks organized. Many teams provide regular virtual check-ins and support, which encourages collaboration and accountability. With discipline and the right tools, remote appointment setters can excel and enjoy a rewarding, flexible work environment.

How to become a remote appointment setting?

To become a remote appointment setter, you should develop strong communication and organizational skills, familiarize yourself with customer relationship management (CRM) tools, and have a reliable internet connection. Many roles require prior experience in sales or customer service and may prefer candidates with a high school diploma or equivalent. Applying through online job boards and demonstrating your ability to manage schedules and engage clients can help you secure a position.

How much do remote appointment setters make?

Remote appointment setters typically earn between $10 and $20 per hour, with some earning commissions or bonuses based on performance. Overall income depends on experience, industry, and the number of appointments scheduled, with many earning around $25,000 to $50,000 annually when including commissions.
What are popular job titles related to Remote Appointment Setting jobs in Rochester, MI? For Remote Appointment Setting jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Appointment Setting jobs in Rochester, MI look for? The top searched job categories for Remote Appointment Setting jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Appointment Setting jobs? Cities near Rochester, MI with the most Remote Appointment Setting job openings:
Remote Appointment Setting jobs near you
Infographic showing various Remote Appointment Setting job openings in Rochester, MI as of August 2026, with employment types broken down into 2% As Needed, 56% Full Time, 26% Part Time, 11% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,441 per year, or $22.3 per hour.

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Posted 23 days ago

Job description

Job Title:
Government Programs Customer Service Representative
Number of Positions:
6
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Typical Assignments
  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions
  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.
  • Informs and assists callers with grievance and the claims appeals processes, as necessary
  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.
  • Understands the importance of adhering to regulatory requirements
  • Meets or exceeds quality standards as required for position
  • Meets or exceeds call center metrics as required for position
  • Enters and adjusts claims as required

#LI-Remote
Minimum Requirements:
Bidding Requirements
  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday
  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred
  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees
  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework
  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100
  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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