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Remote Appointment Setter Call Center Jobs in Kansas

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

AMBA

Inside Sales Insurance Specialist

Wichita, KS · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Kansas City, KS · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Kansas City, KS · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Kansas City, KS · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Wichita, KS · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Wichita, KS · Remote

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Showing results 21-40

All JobsAppointment Setter Call Center JobsRemote Appointment Setter Call Center JobsRemote Appointment Setter Call Center Jobs in Kansas

Remote Appointment Setter Call Center information

What is the difference between Remote Appointment Setter Call Center vs Remote Customer Service Representative?

AspectRemote Appointment Setter Call CenterRemote Customer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, support, and issue resolution
Required SkillsCommunication, persuasion, scheduling software familiarityCommunication, problem-solving, product knowledge
Work EnvironmentCall center or remote setup, focused on outbound callsRemote or call center, focused on inbound calls
Common Industry UsageSales, marketing, healthcareRetail, tech support, banking

While both roles involve communication over the phone remotely, the Remote Appointment Setter Call Center primarily focuses on scheduling appointments for sales or services, whereas the Remote Customer Service Representative handles customer inquiries and support. Both require strong communication skills and familiarity with call center tools, but their daily tasks and objectives differ significantly.

What are some common challenges faced by remote appointment setters working in a call center environment?

Remote appointment setters in a call center often face challenges such as managing time effectively without direct supervision, maintaining high motivation during repetitive tasks, and overcoming communication barriers when connecting with clients virtually. Additionally, they must handle frequent rejections and adapt quickly to different client personalities, all while meeting daily or weekly targets. Staying connected with team members through regular virtual meetings and using collaborative tools helps maintain a sense of teamwork and support.

How much do remote appointment setters make?

Remote appointment setters typically earn between $10 and $20 per hour, with some earning commissions or bonuses based on performance. Their total income can vary depending on experience, industry, and the number of appointments scheduled, with some earning around $25,000 to $50,000 annually. Strong communication skills and familiarity with CRM tools can enhance earning potential.

What is a remote appointment setter call center?

A Remote Appointment Setter Call Center is a team or organization where employees work remotely to contact potential clients, customers, or leads on behalf of a business. Their primary responsibility is to make outbound calls, qualify leads, and schedule appointments for sales representatives or service providers. These positions require strong communication skills, the ability to follow scripts, and proficiency with online scheduling tools. Working remotely allows appointment setters to perform their duties from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as a remote appointment setter in a call center?

To excel as a Remote Appointment Setter in a Call Center, you need strong verbal communication, active listening skills, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and scheduling tools is typically required. Outstanding interpersonal skills, persistence, and adaptability help you build rapport with clients and handle rejection effectively. These skills and qualities are crucial for consistently securing appointments, maintaining customer satisfaction, and achieving team goals in a remote sales environment.

How do you become a remote appointment setter call center?

To become a remote appointment setter in a call center, you typically need good communication skills, a quiet work environment, and familiarity with phone and computer tools like CRM software. Many employers require a high school diploma or equivalent and may provide training on specific scripts and procedures. Having previous customer service or sales experience can also be beneficial.

What are popular job titles related to Remote Appointment Setter Call Center jobs in Kansas?

For Remote Appointment Setter Call Center jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Appointment Setter Call Center jobs in Kansas look for?

The top searched job categories for Remote Appointment Setter Call Center jobs in Kansas are:

What cities in Kansas are hiring for Remote Appointment Setter Call Center jobs?

Cities in Kansas with the most Remote Appointment Setter Call Center job openings:

Remote Appointment Setter Call Center jobs near you
Infographic showing various Remote Appointment Setter Call Center job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Bilingual Federal Call Center Agent (Spanish)

MCI Careers

Wichita, KS • Remote

$22.56/hr

Full-time

Re-posted 12 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role, you will play a vital part in assisting individuals impacted by severe flooding. This position is an excellent opportunity for those who are passionate about providing exceptional customer support and helping communities recover during challenging times.

Fluency in both English and Spanish is required.

This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check.

Work Schedule:

  • Hours of Operation: 7:00 AM to 7:00 PM CST

  • Available Shifts:

    • 7:00 AM to 4:00 PM CST

    • 10:00 AM to 7:00 PM CST

  • Flexibility to work assigned shifts is required.

Training:

  • A comprehensive 6-week training program is provided.

  • Attendance for the full duration of the training is mandatory; no time off is allowed during this period.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Assist callers impacted by severe flooding, providing empathetic and effective support.
  • Respond to customer inquiries and provide accurate and helpful information.
  • Resolve customer issues in a timely and professional manner.
  • Document all interactions thoroughly and accurately.
  • Maintain confidentiality and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate department or supervisor as needed.
  • Provide follow-up communication to ensure customer satisfaction.
  • Stay informed about company policies, procedures, and service updates.
  • Participate in team meetings and training sessions to enhance service quality.
  • Offer feedback and suggestions to improve customer service processes.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High school diploma or equivalent; college education is a plus.

  • Strong communication and problem-solving skills.

  • Fluency in both English and Spanish

  • Previous customer service experience preferred.

  • Ability to handle high-stress situations calmly and effectively.

  • Must pass a Level 2 fingerprint background check.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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