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Remote Appointment Setter Call Center Jobs in Delaware

Bill Good Marketing

Financial Advisor

Wilmington, DE · On-site +1

$96K - $110K/yr

... floating remote days per year (contractor at the house? Doctor's appointment? Work from home ... Please don't call the office or send hard-copy resumes. Our process moves quickly but deliberately ...

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Remote Appointment Setter Call Center information

What is a remote appointment setter call center?

A Remote Appointment Setter Call Center is a team or organization where employees work remotely to contact potential clients, customers, or leads on behalf of a business. Their primary responsibility is to make outbound calls, qualify leads, and schedule appointments for sales representatives or service providers. These positions require strong communication skills, the ability to follow scripts, and proficiency with online scheduling tools. Working remotely allows appointment setters to perform their duties from any location with reliable internet access.

What are the key skills and qualifications needed to thrive as a remote appointment setter in a call center?

To excel as a Remote Appointment Setter in a Call Center, you need strong verbal communication, active listening skills, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and scheduling tools is typically required. Outstanding interpersonal skills, persistence, and adaptability help you build rapport with clients and handle rejection effectively. These skills and qualities are crucial for consistently securing appointments, maintaining customer satisfaction, and achieving team goals in a remote sales environment.

What are some common challenges faced by remote appointment setters working in a call center environment?

Remote appointment setters in a call center often face challenges such as managing time effectively without direct supervision, maintaining high motivation during repetitive tasks, and overcoming communication barriers when connecting with clients virtually. Additionally, they must handle frequent rejections and adapt quickly to different client personalities, all while meeting daily or weekly targets. Staying connected with team members through regular virtual meetings and using collaborative tools helps maintain a sense of teamwork and support.

What is the difference between Remote Appointment Setter Call Center vs Remote Customer Service Representative?

AspectRemote Appointment Setter Call CenterRemote Customer Service Representative
Primary RoleScheduling appointments and leads for sales teamsHandling customer inquiries, support, and issue resolution
Required SkillsCommunication, persuasion, scheduling software familiarityCommunication, problem-solving, product knowledge
Work EnvironmentCall center or remote setup, focused on outbound callsRemote or call center, focused on inbound calls
Common Industry UsageSales, marketing, healthcareRetail, tech support, banking

While both roles involve communication over the phone remotely, the Remote Appointment Setter Call Center primarily focuses on scheduling appointments for sales or services, whereas the Remote Customer Service Representative handles customer inquiries and support. Both require strong communication skills and familiarity with call center tools, but their daily tasks and objectives differ significantly.

How do you become a remote appointment setter call center?

To become a remote appointment setter in a call center, you typically need good communication skills, a quiet work environment, and familiarity with phone and computer tools like CRM software. Many employers require a high school diploma or equivalent and may provide training on sales techniques and scripts. Having previous customer service or telemarketing experience can be advantageous.

What is the typical pay for remote appointment setter call centers?

Remote appointment setter call centers typically pay between $10 and $20 per hour, with some earning commissions or bonuses based on performance. The average annual salary ranges from approximately $25,000 to $45,000, depending on experience, industry, and the company's compensation structure.

What are popular job titles related to Remote Appointment Setter Call Center jobs in Delaware?

For Remote Appointment Setter Call Center jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Appointment Setter Call Center jobs in Delaware look for?

The top searched job categories for Remote Appointment Setter Call Center jobs in Delaware are:

What cities in Delaware are hiring for Remote Appointment Setter Call Center jobs?

Cities in Delaware with the most Remote Appointment Setter Call Center job openings:

Remote Appointment Setter Call Center jobs near you

Nurse Practitioner or Physician Assistant, Memory Care Specialist/Inboxologist, Swank Center for Mem

Wilmington, DE • On-site, Remote

ChristianaCare
Outpatient Health Care • 10K+ employees
Learn more about ChristianaCareexternal

$85K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Manage patient, caregiver, and provider communications through Epic In Basket.

  • Evaluate and triage urgent and semi-urgent clinical concerns related to memory disorders and neurocognitive conditions.

  • Conduct virtual visits and provide follow-up care between scheduled appointments.

ChristianaCare rating

7.7

Company rating: 7.7 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

Job description

Job Details
ChristianaCare's nationally recognized Swank Center for Memory Care and Geriatric Consultation is seeking an experienced and/or fellowship trained Nurse Practitioner or Physician Assistant to join our team as a full-time (1.0 FTE) virtual Memory Care Specialist Advanced Practice Clinician and Inboxologist.
This unique position combines virtual patient care, clinical triage, caregiver support, care coordination, and population management to improve access for patients living with memory disorders and neurocognitive conditions. The ideal candidate is passionate about dementia care, enjoys working closely with families and caregivers, and thrives in a collaborative environment.
As a Memory Care Specialist APC, you will serve as a dedicated clinical resource for patients and caregivers between scheduled visits, helping address urgent and emerging concerns, coordinating care, and supporting continuity across the patient journey. Through Epic inbox management, virtual care delivery, and interdisciplinary collaboration, you will help ensure patients and families receive timely, expert support when they need it most.
This position also offers the opportunity to help shape and refine an innovative care model designed to improve access, responsiveness, and support for patients with cognitive disorders.
Candidates with specialty or fellowship training are strongly encouraged to apply.
This position exclusively supports patients of the Swank Center for Memory Care and Geriatric Consultation.
Work Schedule
  • Full-time, Monday-Friday. No evenings or weekends.
  • Primarily remote position following initial onsite onboarding and training in Wilmington, DE

If you're seeking greater work-life balance while practicing at the top of your license, we invite you to explore this exceptional opportunity.
Why ChristianaCare?
  • Fully remote Monday-Friday schedule after training with no evening, overnight or weekend call responsibilities
  • Autonomy to practice independently while supported by a collaborative interdisciplinary team
  • Opportunity to help build and shape an evolving memory care program
  • Meaningful work supporting patients with dementia, cognitive disorders, and their caregivers
  • Generous Continuing Medical Education (CME) time and allowance
  • Substantial paid time off plus 12-week fully paid parental leave
  • Opportunities for career growth and professional development
  • 403(b) and Defined Contribution retirement plans with employer contributions
  • Work within a supportive, collegial environment at one of the region's most respected health systems and memory care programs

Key Responsibilities
  • Manage patient, caregiver, and provider communications through Epic In Basket.
  • Evaluate and triage urgent and semi-urgent clinical concerns related to memory disorders and neurocognitive conditions.
  • Conduct virtual visits and provide follow-up care between scheduled appointments.
  • Review diagnostic results, manage medications, and coordinate treatment recommendations.
  • Educate and support patients and caregivers while facilitating access to community and specialty resources.
  • Collaborate with physicians, APCs, nurses, social workers, and other interdisciplinary team members.
  • Provide clinical support during provider absences and scheduling gaps.
  • Participate in initiatives that improve access, quality, workflows, and continuity of care within the Swank Center.

Qualifications
Required
  • Master's or Doctoral degree from an accredited Nurse Practitioner or Physician Assistant program.
  • Board Certification as one of the following:
    • Family Nurse Practitioner (FNP)
    • Adult-Gerontology Nurse Practitioner (AGNP)
    • Adult-Gerontology Primary Care Nurse Practitioner (AGPCNP)
    • Physician Assistant (PA-C)
    • Psychiatric Mental Health Nurse Practitioner (PMHNP) with relevant experience
  • Current Delaware APRN or PA license, or eligibility for Delaware licensure.
  • DEA registration and Delaware Controlled Substance Registration (CSR).
  • BLS certification.
  • Fellowship training, advanced specialty training, or a minimum of three years' clinical experience in geriatrics, dementia care, neurocognitive disorders, geriatric psychiatry, or a related specialty.
  • Strong clinical assessment, triage, care coordination, and decision-making skills.

Preferred
  • Experience caring for patients with dementia, memory disorders, or other neurocognitive conditions.
  • Experience providing telehealth or virtual care services.
  • Experience with Epic and ambulatory inbox management workflows.
  • Experience supporting caregivers and families in an outpatient specialty setting.

Qualified candidates should apply online and submit a current resume for consideration.
Join ChristianaCare and help deliver compassionate, timely, and innovative care to patients and families navigating memory loss, dementia, and other neurocognitive disorders while contributing to the growth of an innovative memory care model.
#LI- JV1
Annual Compensation Range $85,280.00 - $234,520.00
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Aug 12, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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