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Remote Application Support Jobs in Slidell, LA (NOW HIRING)

Dutch

Virtual Care Veterinarian (Remote)

New Orleans, LA · Remote

$50 - $80/hr

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

TSMG

Remote Pilot in Command (RPIC)

New Orleans, LA · Remote

Support incident reporting and operational documentation * Collaborate with field operations ... in application materials based on available information. These tools assist our recruitment team ...

TSMG

Remote Pilot in Command (RPIC)

New Orleans, LA · Remote

Support incident reporting and operational documentation * Collaborate with field operations ... in application materials based on available information. These tools assist our recruitment team ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Slidell, LA

Remote Application Support information

See Slidell, LA salary details

$26.9K

$139.7K

$178.5K

How much do remote application support jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote application support in Slidell, LA is $139,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $177,600.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What job categories do people searching Remote Application Support jobs in Slidell, LA look for?

The top searched job categories for Remote Application Support jobs in Slidell, LA are:

What cities near Slidell, LA are hiring for Remote Application Support jobs?

Cities near Slidell, LA with the most Remote Application Support job openings:

Remote Application Support jobs near you

Account Manager -Industrial Coatings

Hempel A/S

New Orleans, LA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Job title: Senior/ Account Manager
Location: Louisiana
Schedule: Remote
Reports to: Sales Manager
Hempel, founded in Denmark in 1915, is a world-leading supplier of trusted coating solutions. Across the globe, our products protect and beautify buildings, infrastructure, and other assets, and play an essential role in our customers' businesses. They help minimize maintenance costs, improve aesthetics, and increase energy efficiency. Through our brands Hempel, Neogard, Crown Paints, Wattyl, and Farrow & Ball, we provide solutions for the Marine, Energy, Infrastructure and Decorative industries.
Job Summary: As an Account Manager you will provide sales support for existing customers in the industrial coatings market. Sales calls would be required on owners, buyers, finishing supervisors and engineers. Develop new accounts by improving our relationships with key decision makers. Have working knowledge about liquid coating application and have the ability to work with customers to improve coating properties and performance. Work with R&D to understand the product chemistry.
Essential Responsibilities:
  • Develop relationships with existing accounts.
  • Prospect new accounts and begin to develop relationships with key decision makers.
  • Understand and become familiar with Hempel products, focus on epoxy/urethane technology.
  • Understand and become familiar with the Hempel organization and be able to navigate orders and other key processes through our system.
  • Attend trade shows to generate leads and create brand image.
  • Understand our websites and how to use them as a selling tool.
  • Coordinate trade show activities with Marketing Department.
  • Prepare price quotes.
  • Prepare monthly reports on sales activities.
  • Report on expenses weekly.
  • Works closely with Sales and Marketing. Coordinate trade show activity, literature and promotional items.
  • Create marketing tools for sales calls and programs.
  • Works closely with R&D. Develop a working understanding of Hempel products
  • Works closely with Customer Service. Understand the order system, how to place and track an order.
  • Works closely with Customers. Develop relationships with existing and new accounts.
  • Utilize CRM to manage account activity.
  • Make decisions time spent on with customers and prospects to maximize sales and profits
  • Manage expenses and customer entertainment.
  • Understand what products should be recommended for specific applications.

Additional Responsibilities:
  • Target Objectives for new account growth
  • Inventory management based on customer needs
  • Lead analysis and follow-up
  • Manage customer complaint process

Qualifications:
  • Bachelor's degree.
  • 4+ years minimum with paint or coatings application.
  • Presentation Skills
  • Selling and Relationship Building
  • Negotiation skills
  • Good knowledge of Microsoft Office, Access, Excel and Power Point.
  • Excellent writing skills.
  • Excellent oral presentation skills.
  • Excellent time management skills.
  • Overnight travel (33-50%).

What is in it for you?
  • Medical, dental and vision insurance coverage options that begin on your first day of employment
  • Flexible HSA and FSA options to manage healthcare and dependent care expenses
  • 12 paid holidays
  • 15 vacation days to start
  • 6 personal days
  • Paid leave for jury duty and bereavement
  • 401(k) plan options with immediate company match and full vesting from day one
  • Basic life insurance, short-term and long-term disability coverage for the unexpected
  • Enjoy 16 weeks of fully paid maternity leave or 4 weeks of paid paternity leave, supporting you during life's most important moments.
  • A strong flexibility policy making you thrive both in your job and privately

Applicants must be legally authorized to work in the United States without sponsorship. Direct applicants only; we are not engaging with outside recruitment agencies. LI#-Remote
Application due
2026-09-01
Seniority Level
Mid-Senior level
Job Functions
Business Development, Customer Service, Sales
Industry
Chemicals
At Hempel, you're welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We're on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company - and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.

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