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Remote Application Support Jobs in Mansfield, LA

Beth Page tech

Application Admin

Shreveport, LA · Remote

Remote Duration : 4 years : Expertise and/or relevant experience in the following areas are ... Experience in providing technical support and troubleshooting for RIM applications. * Experience ...

Talkiatry

Psychiatrist (Remote)

Shreveport, LA · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... If you need a reasonable accommodation to complete the application or interview process, please ...

The Edelson Agency

Remote Sales Opportunity

Shreveport, LA · On-site +1

$70K - $90K/yr

... support and welcome you. We work from home, but not alone! Some of the Responsibilities include * Schedule appointments with clients * Help clients apply for coverage * See application through ...

The Edelson Agency

Remote Sales Opportunity

Shreveport, LA · Remote

$70K - $90K/yr

... support and welcome you. We work from home, but not alone! Some of the Responsibilities include * Schedule appointments with clients * Help clients apply for coverage * See application through ...

The Edelson Agency

Remote Sales Opportunity

Shreveport, LA · Remote

$70K - $90K/yr

... support and welcome you. We work from home, but not alone! Some of the Responsibilities include * Schedule appointments with clients * Help clients apply for coverage * See application through ...

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Showing results 1-20

All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Mansfield, LA

Remote Application Support information

See Mansfield, LA salary details

$24.9K

$129.2K

$165.2K

How much do remote application support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote application support in Mansfield, LA is $129,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,200.00 and $164,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What cities near Mansfield, LA are hiring for Remote Application Support jobs? Cities near Mansfield, LA with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Mansfield, LA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $129,238 per year, or $62.1 per hour.

Software Support Analyst I (Remote - Louisiana Territory Required)

i3 Verticals

Shreveport, LA • Remote

Full-time

Posted 17 days ago

i3 Verticals rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

153rd of 242 rated software companies

Job description

JOB TITLE: Software Support Analyst I

REPORTS TO: Team Lead

JOB LOCATION: Temple, GA

TRAVEL: 5-10% travel required

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide front-line technical support for our proprietary software applications via phone, email and remote access in a timely manner to external clients.
  • Build and maintain effective relationships with team members, management, in-house software developers and clients.
  • Identify, troubleshoot and resolve application issues.
  • Communicate and escalate issues that cannot be resolved to the appropriate team member(s).
  • Document all reported issues and task details; analyze gathered data.
  • Deploy and provide training on software applications to new clients and new versions to current clients.

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): 

  • High school diploma or equivalent
  • Two (2) years related experience
  • Must have a proficient understanding of computer and technical concepts
  • Must have strong troubleshooting skills
  • Must have strong verbal and written communication skills
  • Ability to prioritize workload and manage multiple responsibilities effectively

What i3 Verticals employees say

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