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Remote Application Support Jobs in Mauldin, SC (NOW HIRING)

KEYENCE

Field Application Engineer '27

Greenville, SC · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Liveops

Remote Customer Service Agent

Greenville, SC · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Simpsonville, SC · Remote

$13.75 - $18.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Spartanburg, SC · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Easley, SC · Remote

$14.50 - $19.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

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All JobsApplication Support JobsRemote Application Support JobsRemote Application Support Jobs in Mauldin, SC

Remote Application Support information

See Mauldin, SC salary details

$28K

$145.6K

$186.1K

How much do remote application support jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote application support in Mauldin, SC is $145,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,900.00 and $185,200.00 per year, depending on experience, location, and employer.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

More about Remote Application Support jobs

What are the most commonly searched types of Application Support jobs in Mauldin, SC?

The most popular types of Application Support jobs in Mauldin, SC are:

What are popular job titles related to Remote Application Support jobs in Mauldin, SC?

For Remote Application Support jobs in Mauldin, SC, the most frequently searched job titles are:

What job categories do people searching Remote Application Support jobs in Mauldin, SC look for?

The top searched job categories for Remote Application Support jobs in Mauldin, SC are:

What cities near Mauldin, SC are hiring for Remote Application Support jobs?

Cities near Mauldin, SC with the most Remote Application Support job openings:

Remote Application Support jobs near you

Remote EPIC Application Coordinator (Orders)

Spartanburg Regional Healthcare System

Spartanburg, SC • Remote

Full-time

Re-posted 10 days ago

Spartanburg Regional Healthcare System rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

531st of 893 rated healthcare providers

Job description

Job Requirements

This position is 100% remote. We will only consider remote applicants residing in the following US states - AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, and WI.

*****Epic Orders Analyst certification and/or previous Epic EMR build experience in another module will be weighted heavily.*****

Position Summary

The Remote Epic Application Coordinator-Orders will have primary responsibility for the design, build / configuration, testing, validation and ongoing support of the EPIC application(s). They will be responsible for obtaining and maintaining in-depth knowledge of the software functionality and acquiring / utilizing knowledge of the operational workflows to be implemented with the EPIC system. The Epic Application Coordinator-Orders will gain in-depth knowledge of the software by attending application support training and completing application certification projects and tests.

Key abilities for this role include:

  • Understanding of the organization and the user community in the Application Coordinator's assigned area
  • Ability to lead meetings, prioritize, resolve conflicts, managing issues, and oversight and implementation of project plan activities
  • Strong communication and follow-up skills
  • Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built

Minimum Requirements

Education

  • Requires an Associate Degree or higher education, or related applicable experience.

Experience

  • 5+ years of Healthcare IT experience

License/Registration/Certifications

  • Must complete required training for product implementation, and pass certification within 45 days of completion of training

Preferred Requirements

Preferred Education

  • Bachelor's Degree in Computer Science or related field

Preferred Experience

  • 7+ years of Healthcare IT experience.

Preferred License/Registration/Certifications

  • Epic certified in Orders.
  •  

Core Job Responsibilities

  • Maintain regular communication with vendor implementation representatives. Work with implementation representatives and the organization's business community and end users to ensure the system meets the organization's business needs.
  • Assume application expertise by obtaining and maintaining Epic certification-Orders for the assigned application(s) within the required timeframe.
  • Achieve an in-depth knowledge of assigned application(s) and its relationship to other applications.
  • Participate in project plan development and monitoring project milestones
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs.
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. Provide application expertise to facilitate discussions and decisions.
  • Work with department representatives to analyze needs and translate these into system design.
  • Participate in development, execution and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Troubleshoot problems identified by team members and end users.
  • Escalate issues and risks to project leadership.
  • Collaborate with the training team(s) in the design and development of training programs.
  • Provide application expertise to the project team and advisory groups.
  • Participate in the planning and execution of application go-live and post-live activities.
  • Follow established guidelines for system change control.
  • Identify potential system enhancement needs.
  • Introduce best practice options for future-state workflows and processes.
  • Collect information regarding potential system enhancement needs
  • Analyze new functionality in releases to determine how and if it should be used.
  • Coordinate ongoing software updates and changes.
  • Review and test new software releases.

What Spartanburg Regional Healthcare System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Spartanburg Regional Healthcare System

Sourced by ZipRecruiter

Spartanburg Regional Healthcare System is a leader in the healthcare industry, located in Spartanburg, SC, US. As a comprehensive health system, it offers services encompassing everything from wellness, prevention, and care coordination to specific medical treatments for a wide range of diseases and health issues. Spartanburg Regional Healthcare System was founded in 1921 and has since developed a reputation for excellence and innovative care, growing to include six hospitals, 100 medical offices, 8,000 associates and more than 900 medical staff.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Spartanburg, SC, US

Year founded

1921

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