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Remote Application Support Jobs in Dover, FL (NOW HIRING)

This is a remote position supporting our Tampa, FL office . This role combines software development with application support. You will develop new features, troubleshoot issues, and provide direct ...

This is a remote position supporting our Tampa, FL office . This role combines software development with application support. You will develop new features, troubleshoot issues, and provide direct ...

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

Travel: While this is a remote position, occasional travel to Humana's offices for training or ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

Travel: While this is a remote position, occasional travel to Humana's offices for training or ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

Travel: While this is a remote position, occasional travel to Humana's offices for training or ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

AppSec Sales Engineer - East

Tampa, FL ยท Remote

$55.50 - $74.25/hr

They provide critical technical support, drive and manage the technology evaluation stage, ensure ... Deliver world-class platform presentations and demos focused on Application Security Testing and ...

Showing results 21-40

Remote Application Support information

See Dover, FL salary details

$26.8K

$139.4K

$178.2K

How much do remote application support jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote application support in Dover, FL is $139,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,800.00 and $177,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a remote application support professional?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by remote application support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What is a remote application support role?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What cities near Dover, FL are hiring for Remote Application Support jobs?

Cities near Dover, FL with the most Remote Application Support job openings:

Software Developer I

Triage-Partners

Tampa, FL โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Description

Software Developer

 

Who We Are:


Established and growing exponentially, Triage Partners is proud to celebrate over 20 years as a national leader in the telecommunications industry. With an unwavering focus on customer success and a team of talented professionals who drive our success, we deliver a full range of services including fiber and cable installation, telecom construction, engineering design, and integrated supply chain software solutions.

We are committed to innovation, quality, teamwork, and providing opportunities for our employees to grow and succeed.

Position Overview

Triage Partners is seeking an experienced Software Developer I to maintain and enhance our proprietary software applications. This is a remote position supporting our Tampa, FL office.

This role combines software development with application support. You will develop new features, troubleshoot issues, and provide direct technical support to approximately 400 field technicians through support tickets and phone calls.

Responsibilities

  • Maintain and enhance applications built with C#, ASP.NET MVC, and ASP.NET Blazor.
  • Develop new features based on business requirements.
  • Troubleshoot software defects, performance issues, and mobile application problems.
  • Provide technical support to approximately 400 field technicians through tickets and phone calls.
  • Follow up with users and walk them through troubleshooting and application issues.
  • Communicate clearly and professionally with users of varying technical abilities.
  • Participate in code reviews, technical design, and development best practices.
  • Write clean, maintainable, and well-documented code.
  • Use AI-assisted development tools to improve productivity and code quality.
  • Optimize Microsoft SQL Server databases, queries, and stored procedures.

Qualifications

  • 2-3 years of C#/.NET development experience. 
  • 3+ years of ASP.NET MVC experience. 
  • 3-5 years of Microsoft SQL Server experience. 
  • Bachelor’s degree in computer science or related field.
  • Strong problem-solving and analytical skills.
  • Strong verbal and written English communication skills.
  • Patient, energetic, and service-oriented with a genuine desire to help users.
  • Comfortable troubleshooting issues over the phone and guiding users through solutions.
  • Must be open to using AI-assisted development tools.
  • Git experience is a plus.

Technical Skills

  • C#, .NET Framework/.NET Core
  • ASP.NET MVC & Blazor
  • Microsoft SQL Server, T-SQL & Stored Procedures
  • REST APIs
  • HTML5, CSS3 & JavaScript
  • Azure Cloud preferred
  • Git, Agile/Scrum & CI/CD
  • AI coding tools such as GitHub Copilot, ChatGPT, or Claude

Perks of Working at Triage

  • Comprehensive benefits package including medical, dental, vision, and life
  • 401(k) with company match
  • Medical and Dependent Care FSA
  • Paid Sick Time
  • Holiday Pay
  • Unlimited PTO
  • Referral Program
  • Career advancement opportunities
  • Continuous training and professional development
  • Employee Recognition Program

Applicants must be legally authorized to work in the United States. Triage Partners is unable to provide employment visa sponsorship now or in the future.

Employment with Triage Partners, LLC is contingent upon successful completion of our background check and drug screen process.