ZipRecruiter

Log In

2

Remote Application Support Jobs in Colchester, VT

Open Approach

General Application

Burlington, VT · On-site +1

Burlington, VT | Hybrid or Remote Considered Based on Role WHO WE ARE Open Approach is a values ... We deliver exceptional managed technology and phenomenal client support to organizations across New ...

next page

Showing results 1-20

All JobsRemote Application Support JobsRemote Application Support Jobs in Colchester, VT

Remote Application Support information

See Colchester, VT salary details

$30.9K

$160.6K

$205.3K

How much do remote application support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote application support in Colchester, VT is $160,646.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,600.00 and $204,300.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What cities near Colchester, VT are hiring for Remote Application Support jobs? Cities near Colchester, VT with the most Remote Application Support job openings:
Remote Application Support jobs near you
General Application

General Application

Open Approach

Burlington, VT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Interested in Working at Open Approach?

Location: Burlington, VT | Hybrid or Remote Considered Based on Role


WHO WE ARE

Open Approach is a values-driven, client-focused IT services company based in Burlington, Vermont. We deliver exceptional managed technology and phenomenal client support to organizations across New England and beyond. Our focus is on long-term partnerships built on trust, transparency, and shared success, not sales quotas.

We earn our clients' business every month by staying relentlessly focused on their success. From the very first interaction to ongoing evolution, we design seamless experiences grounded in understanding, integrity, and practical solutions. We believe in making thoughtful, informed decisions, even in uncertain situations, and creating lasting impact instead of quick fixes.

At our core, we value equity, humility, excellence, accountability, innovation, and openness. These guide everything we do, from how we collaborate internally to how we support clients through complex technical challenges.

We are continually refining our team, enhancing our capabilities, and investing in talent to drive forward meaningful change. We embrace candid feedback, own our outcomes, and strive to improve every day. If that sounds like the kind of company you want to grow with, we would love to hear from you.


THINK YOU WOULD BE A GREAT FIT?

Even if we are not actively hiring for a role that matches your background, we are always interested in meeting people who share our values and want to make a meaningful impact. Whether you are a technician, engineer, account manager, sales professional, or operations expert, if you are fueled by curiosity and committed to real growth for both yourself and your team, we would love to connect.


WE LOOK FOR PEOPLE WHO ARE:

Humble, kind, and reliable

Empathetic communicators who embrace openness and candor

Curious and constantly learning with a passion for innovation

Technically sharp or eager to grow their expertise

Organized and detail-oriented, driven by a commitment to excellence

Comfortable in a fast-moving, collaborative environment

Accountable, transparent, and motivated by purpose

A little quirky, very dependable, and committed to equity and inclusion


WHAT WE OFFER

While specific benefits may vary by role, here are some of the perks of working at Open Approach:

Competitive salary

401(k) with 4% match starting day one

Generous PTO (starting at 16 days, plus paid holidays)

Fully paid parental leave

Health, dental, and vision coverage with generous employer contributions

Company-sponsored Life, Short-Term Disability, and Long-Term Disability insurance

Smartphone stipend for on-call rotation

Weekly company lunches, coffee, snacks, and a pet-friendly office

A team of smart, fun, grounded people who support one another


HOW TO EXPRESS YOUR INTEREST

Click "Apply" or use the form below to send us your resume and a cover letter that gives us a sense of who you are, not just what you have done. Tell us why you are excited about Open Approach, what kind of work you are passionate about, and how you see yourself contributing to our team.

We review every application and will reach out if we find a potential match now or in the future.


HOW NOT TO APPLY

Forget to include a thoughtful cover letter. We read them!

Submit a resume full of grammatical errors

Hide your personality. We want to know the real you

Thank you for your interest in Open Approach. We are always on the lookout for great humans who want to do great work.

Apply