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Remote Application Support Jobs in Arizona (NOW HIRING)

www.exigotechnology.com

Support Technician II

Scottsdale, AZ · On-site +1

$21.75 - $29.75/hr

T. support services in our managed services division. You will be solving IT issues that are not ... and remote access. * Monitor server and application availability and proactively alert other ...

IQVIA

Phone Support Specialist

Phoenix, AZ · Remote

The entire application takes no more than 5-7 minutes to complete. Position Description Customer ... This is a remote position, requiring reliable internet access and availability to work the assigned ...

Urrly

Care Navigator - Remote

Phoenix, AZ · Remote

Keep patients engaged and supported on calls Must-haves * Comfortable making high-volume outbound ... At Urrly, fairness matters. We use AI to review every application against the same clear ...

ReminderMedia

Remote Account Executive

Phoenix, AZ · Remote

$65K - $125K/yr

Receive unwavering support from inspirational leaders who care as much as you about your success ... Applicants requiring alternative methods of application or screening should contact a member of our ...

Liveops

Remote Customer Service Agent

Prescott, AZ · Remote

$15.25 - $20.50/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Flagstaff, AZ · Remote

$15.50 - $20.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Goodyear, AZ · Remote

$15.25 - $20.25/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

Liveops

Remote Customer Service Agent

Glendale, AZ · Remote

$15.50 - $20.75/hr

... virtual customer service support for a variety of client programs across industries. This ... Application & Certification Process * Complete an online application. * Pass a background check ...

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All JobsRemote Application Support JobsRemote Application Support Jobs in Arizona

Remote Application Support information

See Arizona salary details

$28.9K

$150.2K

$192K

How much do remote application support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote application support in Arizona is $150,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,800.00 and $191,000.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

More about Remote Application Support jobs
What are the most commonly searched types of Application Support jobs in Arizona? The most popular types of Application Support jobs in Arizona are:
What are popular job titles related to Remote Application Support jobs in Arizona? For Remote Application Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Arizona look for? The top searched job categories for Remote Application Support jobs in Arizona are:
What cities in Arizona are hiring for Remote Application Support jobs? Cities in Arizona with the most Remote Application Support job openings:
Remote Application Support jobs near you
Infographic showing various Remote Application Support job openings in Arizona as of June 2026, with employment types broken down into 73% Full Time, 20% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $150,210 per year, or $72.2 per hour.
Software Engineer Consultant

Software Engineer Consultant

First-Citizens Bank & Trust Company

Phoenix, AZ • Remote

Other

Posted 25 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona and California.
First Citizens Bank (FCB) has helped innovative companies and their investors move bold ideas forward, fast. FCB provides targeted financial services and expertise through its offices in innovation centers across the world. With commercial, international and private banking services, FCB helps address the unique needs of innovators.
We are looking for a hands-on Software Engineer Consultant to join our growing Core banking and Payment Solutions delivery team, which provides technology solutions and integration services in following areas: Core banking, Credit/Charge/Debit Cards, Merchant Services, Payments, Foreign Exchange, and Trade Finance. The ideal candidate should have the necessary skills and experience to provide technical guidance, estimation of efforts, understanding and deciding upon the optimal technology solution to achieve the desired business needs, day to day application support, should be able to navigate differing levels of gray/unknowns, and have excellent communication skills with other IT management levels, individual contributors and business stakeholders. They must be able to move at a rapid rate of execution to deliver requests and take advantage of any opportunities as they present themselves and navigate through any resource constraints. They must have both short and long-term strategic view when deciding on the best technical approach. They must be able to develop code and effectively oversee distributed development team members.
Responsibilities
As a Software Engineer Consultant, primary responsibility will be towards the development and support of Core banking (lending and deposit domains), Payments, Cards, Foreign Exchange or Trade Finance solutions/projects. The Software Engineer Consultant will be responsible for all software aspects within the team including research, design, technology insertion, development, testing and supporting them.
  • Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Provide development leadership (Architecture, Design, Development) for medium to large sized projects and maintenance on our client facing online and mobile banking systems.
  • Oversee proactive maintenance on our existing IaaS/SaaS and on premise applications within the Digital, Mobile, Cards, Merchant Services, Payments, Foreign Exchange, Core banking and Trade Finance space to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
  • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
  • Strong experience in supporting Business critical/ complex applications.
  • Exercises Judgement within defined procedures and practices to determine appropriate action.
  • Must have technical lead experience for medium sized projects.
  • Drive departmental best practices, guidelines implementation and adhere to standards.
  • Demonstrated expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing.
  • Empathy with developers. Innate desire to create a superlative developer experience down to the last detail.
  • Deep love of building elegant, maintainable, well-documented, secure code.
  • Abstracting and refactoring should be a passion, not a chore.
  • Working closely with Product Managers to execute on the business requirements.
  • Drive to learn new things and go above and beyond the call of duty.
  • Always working to improve yourself and constructively support the team around you.

Qualifications
Bachelor's Degree and 8 years of experience in Software Application Development and Maintenance OR High School Diploma or GED and 12 years of experience in Software Application Development and Maintenance
Preferred Qualifications:
  • Strong design & development experience with JEE & Enterprise Technologies: JMS, Kakfa, JDBC, Web development, Transactions, WS-*, JVM, JTA, Spring, JUnit, Hibernate
  • Preferred experience with Web development, Mobile Development (iOS & Android), React JS/Angular JS/Polymer JS, NodeJS
  • Preferred experience on public RESTful API development and using API Gateway like Apigee
  • XML technologies: XSLT, XPATH, DOM, SAX, JAXP, XSD, XQuery Namespaces and XML parsers and tools
  • File-based transfer applications (e.g. Sterling, SFTP, etc)
  • Strong proficiency and hands on experience in Design and Development RDBMS architecture and performance tuning systems like Oracle, Postgres
  • Understanding of Distributed Computing paradigms like Active/Passive, Master/Slave Clusters
  • Experience building SpringBoot Microservices.
  • Experience building applications using container architecture with Kubernetes orchestration
  • AWS Cloud experience is a must
  • Worked on Agile projects and has complete knowledge of day to day Agile routines

Preferred Experience:
  • Current contractor/contingent worker for First Citizens Bank
  • Knowledge of First Citizens Bank systems and processes

The base pay for this position is generally between $145,000 and $185,500. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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