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Remote Application Support Manager Jobs in McKinney, TX

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$80K - $115K/hr

Key Responsibilities * Lead, coach, and support a remote team of IT training and application ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

Crow Holdings

Systems Application Manager

Dallas, TX · Remote

This role will be remote. Primary Responsibilities * Lead and manage critical efforts around user support, application maintenance, training, and systems implementation for across the development ...

Quadtec Solutions, Inc

Be Seen First

Cybersecurity Applications Specialist with Splunk and Docker

Dallas, TX · Remote

$115K - $125K/yr

The application support specialist provides technical support and maintenance for software applications. This role involves troubleshooting application issues, managing user access, performing system ...

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All JobsApplication Support JobsRemote Application Support Manager JobsRemote Application Support Manager Jobs in McKinney, TX

Remote Application Support Manager information

See McKinney, TX salary details

$56.6K

$99.3K

$153.6K

How much do remote application support manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote application support manager in McKinney, TX is $99,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $117,900.00 per year, depending on experience, location, and employer.

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in McKinney, TX?

For Remote Application Support Manager jobs in McKinney, TX, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in McKinney, TX look for?

The top searched job categories for Remote Application Support Manager jobs in McKinney, TX are:

What cities near McKinney, TX are hiring for Remote Application Support Manager jobs?

Cities near McKinney, TX with the most Remote Application Support Manager job openings:

Remote Application Support Manager jobs near you
Infographic showing various Remote Application Support Manager job openings in McKinney, TX as of June 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,314 per year, or $47.7 per hour.

Senior Manager - Application Development & Support

Upstream Rehabilitation

Dallas, TX • On-site, Remote

Full-time

Re-posted 7 days ago

Upstream Rehabilitation rating

6.3

Company rating: 6.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

670th of 898 rated healthcare providers

Job description

We're looking for a Senior Manager of Application Development & Support to lead the team responsible for designing, developing, integrating, and supporting the software solutions that power our business. This role is ideal for someone who thrives balancing innovation with operational excellence-leading engineers, delivering new capabilities, and ensuring production systems remain secure, reliable, and scalable.
You'll lead a talented team of software developers and application support engineers while partnering with business leaders to deliver technology that makes a meaningful impact across our organization.
What You'll Do
Lead & Inspire
  • Build, mentor, and develop a high-performing team of software developers and application support engineers.
  • Establish team priorities, remove obstacles, and create an environment where engineers can do their best work.
  • Coach team members through career development, performance management, and technical growth.
  • Foster a culture of accountability, collaboration, continuous learning, and engineering excellence.
Drive Software Delivery
  • Partner with business and operational leaders to understand needs and translate them into a clear technology roadmap.
  • Prioritize competing initiatives across new development, system integrations, enhancements, and production support.
  • Lead delivery of software solutions through every phase of the Software Development Life Cycle (SDLC).
  • Promote best practices for design, testing, code reviews, CI/CD, release management, and documentation.
Ensure Reliable Applications
  • Own the health and reliability of business-critical applications.
  • Lead incident response, root cause analysis, and continuous improvement efforts.
  • Establish support processes including triage, escalation, change management, and on-call procedures.
  • Drive measurable improvements in application stability and service performance.
Build Modern Technology Solutions
  • Oversee development using the Microsoft technology stack, including .NET, C#, Azure, and Azure Service Bus.
  • Collaborate with Enterprise Architecture to deliver scalable, secure, and resilient solutions.
  • Ensure engineering standards and architectural governance are consistently followed.
Enable Data-Driven Decisions
  • Oversee reporting and analytics solutions using Power BI and Databricks/Azure.
  • Ensure reporting platforms and data pipelines are accurate, reliable, and well governed.
Drive Innovation Responsibly
  • Evaluate emerging technologies including AI, automation, and new Azure capabilities.
  • Lead proof-of-concepts and pilot programs that solve real business challenges.
  • Introduce new technologies with appropriate security, compliance, and operational governance.
Required Qualifications
  • Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field (or equivalent experience).
  • 10+ years of experience delivering and supporting enterprise business applications.
  • 4+ years leading software development and application support teams.
  • Strong experience with Microsoft technologies including:
    • .NET
    • C#
    • Microsoft Azure
    • Azure Service Bus
  • Experience leading applications through the complete Software Development Life Cycle.
  • Experience with Power BI and modern data platforms such as Databricks.
  • Strong understanding of DevOps, CI/CD, testing, release management, and change management.
  • Experience improving production reliability through monitoring, observability, incident management, and root cause analysis.
  • Knowledge of Site Reliability Engineering (SRE) concepts including SLIs, SLOs, telemetry, logging, tracing, and alerting.
  • Ability to collaborate with architects, technical teams, and business leaders to deliver scalable solutions.
  • Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications
  • Experience in healthcare or another highly regulated industry.
  • Experience supporting EHR, Practice Management, or healthcare technology platforms.
  • Experience implementing AI or machine learning solutions in production.
  • Azure or Microsoft technical certifications.
  • Experience managing both software development and long-term application support portfolios.

What Makes You Successful
You are a collaborative leader who enjoys developing people just as much as delivering technology. You know how to balance strategic planning with day-to-day execution and can navigate competing priorities without losing sight of reliability or customer experience.
You're comfortable:
  • Leading technical teams through change
  • Communicating with executives and business stakeholders
  • Managing vendors and technology budgets
  • Making thoughtful decisions under pressure
  • Building strong partnerships across IT and the business
Why Join Us?
You'll have the opportunity to lead a team that builds technology directly supporting patient care and business operations. This role offers the chance to influence enterprise technology strategy, modernize critical applications, mentor exceptional engineers, and drive meaningful innovation in a collaborative, mission-driven environment.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

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