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Remote Application Support Engineer Jobs in Mount Prospect, IL

Wintrust

Principal Software Engineer

Rosemont, IL · On-site +1

$199K/yr

Job location - Rosemont, IL- The position is based in Rosemont, IL, but remote work anywhere in the ... Develop production application support plans, schedules, and assignments as required. Estimate the ...

ABB

EL Services Application Engineer

IL · Remote

The work model for the role is: remote (#Li-Remote) supporting the North Region central district ... Experience in application engineering or field engineering in power delivery products and systems ...

Brainlab

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

... out Remote Performance Reviews; responsible for escalated case support which includes ... S. in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or Information ...

YO AI Labs

Backend Engineer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Submit an application and screening questions. * Complete an AI interview (~30 minutes). * Complete ...

YO AI Labs

AI Engineer - Remote

Chicago, IL · Remote

$80 - $120/hr

Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training ... Submit an application and screening questions. * Complete an AI interview (~30 minutes). * Complete ...

ICF

Substation Physical Engineer - REMOTE

Chicago, IL · Remote

$101K - $129K/yr

Support client meetings, technical discussions, and project planning efforts * Participate in site ... Failure to do so may result in the application being excluded for consideration.Applicants needing ...

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All JobsApplication Support Engineer JobsRemote Application Support Engineer JobsRemote Application Support Engineer Jobs in Mount Prospect, IL

Remote Application Support Engineer information

See Mount Prospect, IL salary details

$18

$48

$72

How much do remote application support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote application support engineer in Mount Prospect, IL is $48.22, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $56.35 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Mount Prospect, IL look for?

The top searched job categories for Remote Application Support Engineer jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Remote Application Support Engineer jobs?

Cities near Mount Prospect, IL with the most Remote Application Support Engineer job openings:

Remote Application Support Engineer jobs near you
Infographic showing various Remote Application Support Engineer job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $100,293 per year, or $48.2 per hour.

Sr. Security Software Engineer, Application Security

Pinterest

Chicago, IL • On-site, Remote

$60.50 - $80.75/hr

Full-time

Re-posted 11 days ago

Job description

Pinterest's Security team is seeking an experienced Security Software Engineer to help keep our 619 million monthly active users safe from real-world threats. You will build tooling, product enhancements, and work with teams to improve our overall security posture and enhance our secure development lifecycle. We are looking for a candidate with a passion for security and innovation, who will research and develop new solutions to secure our products.


What you'll do:

  • Design and build out our rules, processes, and platform for our secure development lifecycle.
  • Deliver and review code that is well-documented, tested, and operable.
  • Work cross function to architect scalable and secure solutions to a variety of Pinterest's problems.
  • Conduct regular security assessments including design reviews.
  • Help rework our existing controls to address increased productivity due to AI and new AI threats.


What we're looking for:

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • 5+ years of experience in product security, application security, or security related software engineering role.
  • Enthusiasm for the constant fight to ensure security and privacy.
  • Proficiency in a dynamic programming language such as Python.


In-Office Requirement Statement: 

  • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. 


Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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