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Remote Application Support Engineer Jobs in Mount Prospect, IL

EL Services Application Engineer

IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The work model for the role is: remote (#Li-Remote) supporting the North Region central district ... Experience in application engineering or field engineering in power delivery products and systems ...

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Substation Physical Engineer - REMOTE

Chicago, IL · Remote

$101K - $129K/yr

  • Retirement

Support client meetings, technical discussions, and project planning efforts * Participate in site ... Failure to do so may result in the application being excluded for consideration.Applicants needing ...

National Technical Support

Chicago, IL · On-site +1

$38K - $48K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... out Remote Performance Reviews; responsible for escalated case support which includes ... S. in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or Information ...

Senior EDI Application Developer

Chicago, IL · On-site +1

$99K - $136K/yr

Remote Description: The Senior EDI Application Developer is a full stack engineer who designs, develops, and integrates solutions to solve business and technical requirements across EDI applications.

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

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Call Center Sales Representative (Remote)

Chicago, IL · Remote

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago ... In the role of an Application Support Representative, you will undergo a comprehensive three-week ...

Network Engineer

Downers Grove, IL · On-site +1

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois ... Experience in network engineering/support * Basic understanding of routing and switching protocols ...

Sales Application Engineer

Elgin, IL · On-site +1

$102K - $127K/yr

This is a sales engineering role, where you will be spending much of your time working in the field ... This will be with the aid and support of our existing telemarketing and New Business Development ...

Lead Application Engineer

Cary, IL · On-site +1

$92K - $171K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Location/s; remote role but must be located in the US. The candidate will have expert knowledge of ... Able to communicate effectively with Cadence R&D, Product Engineering, Marketing and with customers.

Showing results 41-60

Remote Application Support Engineer information

See Mount Prospect, IL salary details

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$48

$72

How much do remote application support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote application support engineer in Mount Prospect, IL is $48.22, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $56.35 per hour, depending on experience, location, and employer.

What is a remote application support engineer?

A Remote Application Support Engineer is a technical professional who provides assistance and troubleshooting for software applications from a remote location. Their primary responsibilities include diagnosing and resolving software issues, assisting users with technical problems, and ensuring that applications run smoothly. They often communicate with clients or internal teams via email, chat, or video calls, and may also work on software updates or patches. This role is crucial for organizations that rely on complex software systems, as it helps minimize downtime and maintain productivity.

What are the key skills and qualifications needed to thrive as a remote application support engineer?

To thrive as a Remote Application Support Engineer, you typically need strong problem-solving abilities, knowledge of application troubleshooting, and a background in computer science or information technology. Familiarity with ticketing systems, remote desktop tools, SQL databases, and relevant certifications like ITIL or CompTIA A+ is often required. Excellent communication, time management, and customer service skills help you effectively resolve issues and collaborate with cross-functional teams. These skills are crucial for ensuring smooth application performance, minimizing downtime, and delivering a seamless user experience in a remote work environment.

What are the common challenges faced by remote application support engineers and how can they be addressed?

Remote Application Support Engineers often encounter challenges such as troubleshooting complex technical issues without direct access to on-site systems, managing time zone differences when supporting global clients, and maintaining effective communication with both technical teams and end users. To address these, engineers typically leverage remote diagnostic tools, thorough documentation, and collaborative platforms to resolve issues efficiently. Regular training and clear escalation protocols also help ensure that problems are addressed promptly, while scheduled check-ins foster teamwork and ongoing professional growth.

What is the difference between Remote Application Support Engineer vs Remote Software Support Specialist?

AspectRemote Application Support EngineerRemote Software Support Specialist
Required CredentialsIT certifications, technical degreesIT certifications, technical knowledge
Work EnvironmentTechnical support, troubleshootingCustomer support, issue resolution
Employer & Industry UsageTech companies, software firmsSoftware vendors, SaaS providers
Search & Comparison IntentTechnical troubleshooting, application supportCustomer service, software issues

The Remote Application Support Engineer primarily focuses on technical troubleshooting and maintaining software applications, often requiring technical certifications. In contrast, the Remote Software Support Specialist emphasizes customer service and resolving user issues. Both roles are common in tech and software industries, but they differ in their core responsibilities and skill sets.

What job categories do people searching Remote Application Support Engineer jobs in Mount Prospect, IL look for?

The top searched job categories for Remote Application Support Engineer jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Remote Application Support Engineer jobs?

Cities near Mount Prospect, IL with the most Remote Application Support Engineer job openings:

EL Services Application Engineer

ABB

IL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago


ABB Group rating

8.4

Company rating: 8.4 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

99th of 490 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

EL Sales Support Manager - Commercial Operations

__

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.


The Services Field Application Engineer for ABB will provide technical support to the Regional Commercial team in the development of field services proposals for power delivery, power utilization and automation equipment and systems. In this role you will identify and propose value-added service solutions to a broad range of industrial, utility, and commercial customers including Power Distribution upgrades, Relay upgrades, and Arc Flash Mitigation Solutions. In this fast paced, customer facing role, you will require strong field service technical skills and highly effective communication skills.

The work model for the role is: remote (#Li-Remote) supporting the North Region central district (OH & MI) commercial team. Living options are within the Ohio, Michigan or Fort Wayne, IN area - ability and willingness to travel 50% of the time within OH/MI region is required. We would be open to considering candidates in the Wisconsin, Illinois or Indiana areas as well.

Your role and responsibilities:

  • Drive Business Growth: Identify and develop new business opportunities, introduce new products/services, and contribute to regional sales, orders, profitability, and ITO quality goals.

  • Deliver Technical Solutions: Develop and present technical solutions aligned with customer needs, influence specifications, and prepare high-quality proposal content highlighting scope, benefits, and compliance.

  • Lead Project & Proposal Execution: Provide technical leadership for Field Service proposals, including site assessments, material/labor requirements, competitive analysis, and support for engineering work scopes, schedules, and cost estimates.

  • Ensure Operational Alignment: Communicate fulfillment requirements to sourcing and operations, document competitor activities, and support NPI programs to maintain a strong market position.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.


Qualifications for the role:

  • Bachelor's Degree (Engineering or Electrical Engineering preferred) from an accredited college or university with 7 years of experience OR a High School Diploma / GED with a minimum of 10 years of experience (experience with the application of Power Distribution upgrades, Relay upgrades, and Arc Flash Mitigation Solutions preferred).

  • Experience in application engineering or field engineering in power delivery products and systems and experience working with customers in the Oil & Gas, metals, mining, paper, Power Gen, data center, commercial building or similar business segments preferred.

  • Experienced in reviewing customer specifications, developing proposals, and managing contract development and negotiations preferred.

  • Strong oral and written communication abilities, skilled in delivering impactful presentations and engaging with all organizational levels.

  • Proven interpersonal and leadership skills with a customer-focused mindset; adept at working in team-oriented environments to create complex, integrated solutions.

  • Creative problem solver with an innovative approach to challenges, capable of developing and writing technical specifications and proposals leveraging the full ABB portfolio.

  • Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays.Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US