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Remote Apple Support Jobs in Dallas, GA (NOW HIRING)

Senior Product Manager

Atlanta, GA · On-site +1

$165K - $180K/yr

Support and drive the end-to-end product lifecycle, from ideation to launch and ongoing ... Experience building mobile apps (Apple and Android app stores). * Self-driven with a sense of ...

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Remote Apple Support information

See Dallas, GA salary details

$10

$16

$23

How much do remote apple support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote apple support in Dallas, GA is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.46 per hour, depending on experience, location, and employer.

What is a Remote Apple Support?

A Remote Apple Support job involves assisting customers with troubleshooting, technical issues, and inquiries related to Apple products and services. Support is typically provided via phone, chat, or email, allowing specialists to diagnose problems and guide users through solutions. This role requires strong knowledge of Apple hardware, software, and ecosystem, along with excellent communication skills. Many positions are offered by Apple or authorized third-party support providers, often with flexible work-from-home opportunities.

What does a remote Apple Support do?

A typical day as a Remote Apple Support specialist involves handling customer inquiries via phone, chat, or email, diagnosing technical issues, and guiding users through troubleshooting steps. You'll log interactions in ticketing systems, escalate complex cases to higher-level teams when necessary, and stay updated on new Apple products and software updates. Most teams hold regular virtual meetings to discuss updates and share best practices, fostering a collaborative remote work environment. This role offers exposure to a wide range of technical challenges, making every day unique and helping you build valuable skills that can lead to career advancement within Apple’s support or technical pathways.

What are the key skills and qualifications needed to thrive in remote Apple Support?

To thrive as a Remote Apple Support specialist, you need a solid understanding of Apple products, troubleshooting skills, and experience with customer service, often supported by relevant certifications such as Apple Certified Support Professional (ACSP). Familiarity with remote desktop software, ticketing systems, and Apple’s proprietary support tools is typically required. Excellent verbal communication, patience, and problem-solving abilities are essential soft skills in this customer-focused role. These skills and qualities allow you to efficiently resolve technical issues, ensure customer satisfaction, and maintain Apple’s reputation for top-tier support.

Can you work remote for Apple Support?

Yes, Apple Support offers remote customer service positions that allow employees to work from home. These roles typically require strong communication skills, technical knowledge, and the ability to troubleshoot Apple products remotely. Availability of remote work may vary by location and position, and candidates often need to complete specific training or certifications.

What are popular job titles related to Remote Apple Support jobs in Dallas, GA?

For Remote Apple Support jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Remote Apple Support jobs in Dallas, GA look for?

The top searched job categories for Remote Apple Support jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Remote Apple Support jobs?

Cities near Dallas, GA with the most Remote Apple Support job openings:

Infographic showing various Remote Apple Support job openings in Dallas, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,936 per year, or $16.8 per hour.

Commercial Auto Excess Casualty Adjuster

Reserv, Inc.

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
The Commercial Auto Excess Casualty Adjuster plays a critical role in managing high-severity commercial auto liability claims that may exceed primary policy limits. At Reserv, this specialist leverages cutting-edge automation, structured data, and modern claims systems to drive optimal outcomes while focusing on the most complex, high-impact aspects of claim handling. The role requires deep technical expertise, strong analytical skills, and the ability to collaborate within a fast-moving, technology-driven environment.
KEY RESPONSIBILITIES
  • Investigate, evaluate, and resolve complex commercial auto liability claims involving excess layers of coverage, catastrophic injuries, multi-vehicle accidents, and high-exposure scenarios.
  • Conduct advanced coverage analysis, including policy interpretation, endorsements, exclusions, and multi-jurisdictional considerations.
  • Issue coverage position letters, including reservations of rights and denials, in alignment with regulatory and internal standards.
  • Oversee litigation, partnering with defense counsel to evaluate strategy, monitor case progression, and ensure cost-effective, data-driven decision-making.
  • Leverage Reserv's AI-powered tools to review claim summaries, severity predictions, and structured data insights to enhance accuracy and efficiency.
  • Evaluate primary carrier handling and determine when excess involvement is triggered, ensuring timely and appropriate intervention.
  • Collaborate with MGAs, carriers, brokers, and internal teams, providing clear communication and maintaining Reserv's high-touch, white-glove service standards.
  • Document all claim activity within Reserv's modern claims platform, ensuring data accuracy and compliance with internal and external requirements.
  • Participate in audits, trend analysis, and feedback loops to support continuous improvement and inform underwriting insights.

REQUIRED QUALIFICATIONS
  • Bachelor's degree or equivalent experience.
  • 10+ years of commercial auto liability or casualty claims experience, preferably with excess or high-severity files.
  • Strong knowledge of coverage analysis, litigation management, and complex liability evaluation.
  • Excellent communication skills, with the ability to translate complex issues into clear, actionable insights.
  • Comfort working in a technology-driven environment with modern systems and data-rich workflows.
  • Active insurance adjuster's license by way of a designated home state; home state license required if home state license is available
  • Willing to obtain all licenses within 60 days, including completing state required testing

PREFERRED SKILLS & CERTIFICATIONS
  • AIC, CPCU, SCLA, or similar designations. JD is also a huge plus.
  • Experience with MGAs, TPAs, or non-admitted/excess & surplus lines.
  • Familiarity with AI-enhanced claims tools or modern claims platforms (a strong plus at Reserv).

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!