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Remote Apple Support Advisor Jobs in Rochester, NY

Maximus

Jira and Jama Product Delivery Specialist

Geneseo, NY · Remote

$13.25 - $16.75/hr

... support planning, execution, traceability, and decision-making. *This is a fully remote position ... advising on best practices • Identify common challenges or inefficiencies and recommend ...

Pinion

Dairy Business Consultant

Rochester, NY · Remote

Support business development activities focused on client acquisition and retention. * Leverage ... Remote-based role in upstate New York with frequent day travel to client locations within a few ...

Webbing

CSM Team Lead

York, NY · On-site +1

The Team Lead acts as both a strategic advisor to customers and a leader to the regional CSM team ... Support hiring, onboarding, training, and performance management of Customer Success team members

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All JobsRemote Apple Support Advisor JobsRemote Apple Support Advisor Jobs in Rochester, NY

Remote Apple Support Advisor information

See Rochester, NY salary details

$10.9K

$67.2K

$143.1K

How much do remote apple support advisor jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote apple support advisor in Rochester, NY is $67,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $63,600.00 per year, depending on experience, location, and employer.

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, especially for roles that involve troubleshooting and customer service via phone, chat, or email. These positions typically require strong communication skills, technical knowledge, and sometimes specific certifications, with flexible schedules being common in remote support roles.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor, and why are they important?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

How much do Apple advisors get paid?

Apple Support Advisors typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. They often work remotely, providing technical support for Apple products and services, and may receive benefits such as health insurance and paid time off.

Does Apple Hire fully remote?

Apple Support Advisor roles are primarily on-site, but some remote positions may be available depending on the location and current company policies. Remote work options are more common for certain customer service roles, often requiring specific skills and equipment. Candidates should review the specific job listing for remote work eligibility and requirements.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.

How much do Apple Remote support people make?

Apple Support Advisors working remotely typically earn between $15 and $25 per hour, depending on experience and location. Salaries can also include benefits such as health insurance and paid time off, with some positions offering performance bonuses or incentives.
What job categories do people searching Remote Apple Support Advisor jobs in Rochester, NY look for? The top searched job categories for Remote Apple Support Advisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Apple Support Advisor jobs? Cities near Rochester, NY with the most Remote Apple Support Advisor job openings:
Remote Apple Support Advisor jobs near you

AgTech Field Technician (May-August) - Batavia

Vivid Machines

Rochester, NY • On-site, Remote

$22/hr

Full-time

Posted 3 days ago

Job description

Join Vivid Machines, a trailblazing venture-backed startup revolutionizing fruit farming with cutting-edge computer vision and AI.


From the farm to the packing line, Vivid's real-time insights help fruit producers grow more with less, making food more sustainable, affordable, and predictable. Our technology is already supporting the growers behind the fruit you see at Costco, Walmart, and Wegmans.


We're looking for an AgTech Field Technician that will support customers by collecting fruit growth data, and helping growers understand and use insights to improve operations.


This role involves traveling to farm locations in Lyndonville and Williamson, along with remote work reviewing and analyzing data. This position is from May 1 - August 30th 2026.


Join our extraordinary team.


We value excellence, integrity, curiosity, passion, open-mindedness, and decisive action. We iterate quickly, deliver with purpose, and work with people who bring their unique strengths to the team.


If you love supporting customers, the pace of a scaling startup, and want to make a global impact, we'd love to meet you.

How you'll make an impact.

As an AgTech Field technician, you will work closely with our customers to provide the best possible experience by carrying out a data collection plan and helping in-field with the deployment of the Vivid X system and collection of fruit growth data. You will help interpret the results for growers, and support with information on how they may use the data to improve their operations.

You will also work closely with our data annotation and engineering teams to provide feedback and direction on what you discover in the field, and how we may make improvements to data collection, annotation, and our overall sensor and computer vision system.

If you're curious, and enjoy a combination of hands-on fieldwork, customer relationship development, team collaboration, project planning, and analysis, this role is for you!

What you'll be doing:


  • First things first: you will get full training on our tools and technology, then have shadowing sessions with the team.
  • Once you are up to speed, you will have 5 main responsibilities:
  1. Carry out field trials to test our technology at various apple growth stages, analyze outcomes, and provide feedback on how to improve outcomes.
  2. Work in-field to capture images of relevant plant physiology throughout the growing season with our sensor and manually capture count and size data for comparison. You will work with our technology team to oversee the analysis and interpretation of results collected in the field.
  3. Be our in-house expert on plant physiology and disease issues, and participate in internal and external meetings and communications, and create a hub of resources and information.
  4. Work with our data and technology team to help advise on product requirements and reports on customer needs, problems, interests, and potential for new products and services.
  5. Annotating data frames collected from the field to help train the Vivid X system

Starting in May, you will be trained in the field and in the office on how to use the technology. You will be working 8-hour days, 5 days a week. You'll need a driver's license and vehicle for your time in the field, which we expect to be the majority of the time (great for outdoor enthusiasts!) depending on the weather. Your infield work will be on farms, your office days will be remote.

What you need to bring:


  • A deep respect for farmers and farming, and a passion for agronomy and agriculture technology.
  • An understanding of plant physiology, and related pests, diseases, and the impact of nutrient deficiencies
  • An excellent understanding of Excel
  • Curiosity about the latest developments in artificial intelligence and hardware technology, and how they can be applied to solve big problems in agriculture
  • A willingness to roll up your sleeves and try things - whether it's driving an ATV, testing mechanical components, troubleshooting technology, or working with a grower to learn more about fruit production.
  • You're comfortable working in an environment where things move fast, and you can roll up your sleeves and get things done! You've got this!
  • You love to work outside and are highly motivated and target driven
  • A valid driver's license and access to a vehicle

People from all backgrounds can succeed at Vivid Machines. We believe differences and diversity help build excellent businesses.

Why do you want to work at Vivid Machines?

  • You will be offered a competitive compensation package
  • You will learn about cutting-edge technology including artificial intelligence, and how it can be applied to solve problems and develop products
  • You can help build an amazing product in a company that plans to change the world

Where to go from here?


We want to ensure it's a good fit on both sides, so you get a job you love, and we offer you a place you're proud to work at. Please apply through the job link on this page.

Vivid Machines is an equal opportunity employer committed to providing a working environment that embraces and values inclusion and diversity.

Apply