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Remote Apple Support Advisor Jobs in Reston, VA (NOW HIRING)

O&M Technical Advisor

Washington, DC · Remote

$131K - $132K/yr

Region, at or near CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across ... O&M Technical Advisor | Oil and Gas Operations Monitoring & Lifecycle Performance Support ...

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.

Troubleshoot remote access tools, virtual support sessions, and VPN connectivity for end users ... Experience with MDM tools such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.

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Remote Apple Support Advisor information

See Reston, VA salary details

$11.4K

$70.9K

$150.9K

How much do remote apple support advisor jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote apple support advisor in Reston, VA is $70,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $67,100.00 per year, depending on experience, location, and employer.

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, especially for roles that involve troubleshooting and customer service via phone, chat, or email. These positions typically require strong communication skills, technical knowledge, and sometimes specific certifications, with flexible schedules being common in remote support roles.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor, and why are they important?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

How much do Apple advisors get paid?

Apple Support Advisors typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. They often work remotely, providing technical support for Apple products and services, and may receive benefits such as health insurance and paid time off.

Does Apple Hire fully remote?

Apple Support Advisor roles are primarily on-site, but some remote positions may be available depending on the location and current company policies. Remote work options are more common for certain customer service roles, often requiring specific skills and equipment. Candidates should review the specific job listing for remote work eligibility and requirements.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.

How much do Apple Remote support people make?

Apple Support Advisors working remotely typically earn between $15 and $25 per hour, depending on experience and location. Salaries can also include benefits such as health insurance and paid time off, with some positions offering performance bonuses or incentives.
What are popular job titles related to Remote Apple Support Advisor jobs in Reston, VA? For Remote Apple Support Advisor jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Apple Support Advisor jobs in Reston, VA look for? The top searched job categories for Remote Apple Support Advisor jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Apple Support Advisor jobs? Cities near Reston, VA with the most Remote Apple Support Advisor job openings:

Credit Risk Advisor

ProSidian Consulting

Washington, DC • On-site, Remote

Full-time

Re-posted 19 days ago


Job description

Company Description

ProSidian is a Management and Operations Consulting Services firm that delivers value to clients through tailored solutions grounded in industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. We help forward-thinking clients solve problems and improve operations.  Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations.  Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. Learn More About ProSidian Consulting at www.ProSidian.com.

Job Description

ProSidian Seeks a Credit Risk Advisor | Project Finance & Credit Evaluation Support [DOE0061061] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Remote (within USA - W/ On-Site Meetings Expected) in The CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States) Area Clearance Designation(s): STD Background Chk Contract Contingent, generally located across the CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States) Across The District of Columbia / Nationwide (Remote Project Support Across the United States) - Independent Engineering Advisory Services are typically performed remotely and at project sites nationwide. Region supporting a a department within the US Department of Energy [The Loan Programs Office (LPO)] that provides attractive debt financing for high-impact, large-scale energy infrastructure projects in the United States.

The Credit Risk Advisor | Project Finance & Credit Evaluation Support [DOE0061061] is aligned with GSA Labor Category: Senior Consultant.

We seek Credit Risk Advisor | Project Finance & Credit Evaluation Support [DOE0061061] candidates with relevant Energy Industry (Oil, And Gas/Power, And Utilities) Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Energy Industry (Oil, And Gas/Power, And Utilities) Sector Clients such as DOE. 0

JOB OVERVIEW

Provide services and support as a Credit Risk Advisor [Independent Engineering (IE) Advisory Services] aligned with the Project Finance & Credit Evaluation Support Functional Area / Swim Lane / Category Discipline in the Energy Industry (Oil, And Gas/Power, And Utilities) Industry Sector focussing on RM | Risk Management Solutions for clients such as U.S. Department of Energy (DOE) | DOE Energy Dominance Financing (EDF) Program Generally Located In CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States) and across the District of Columbia / Nationwide (Remote Project Support Across the United States) - Independent Engineering Advisory Services are typically performed remotely and at project sites nationwide. Region (Of Country/World) Remote (within USA - W/ On-Site Meetings Expected).

The Credit Risk Advisor Credit risk review tied to engineering, construction, and operating assumptions. Serves as a Credit Risk Advisor within the Project Finance & Credit Evaluation Support swim lane, delivering bankable, technically defensible Independent Engineering advisory services by converting discipline-specific engineering, construction, compliance, operating, commercial, and risk findings into lender-ready due diligence, monitoring, certification, and decision-support outputs.

Serve as a Credit Risk Advisor - Project Finance & Credit Evaluation Support Specialist (Labor Category: Senior Consultant II) to provide Project Finance & Credit Evaluation Support Governance / Operations as part of an as part of an Independent Engineering (IE) Advisory Services | Energy Dominance Financing (EDF) Advisory / Technical Due Diligence / Credit Evaluation / Lifecycle Monitoring Team that provides Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services.  This includes activities that address and Technical input to credit evaluations: Provides technical input to credit risk evaluation, loan conditions, performance covenants, and debt service support analysis.

RESPONSIBILITIES AND DUTIES - Credit Risk Advisor | Project Finance & Credit Evaluation Support [DOE0061061]

Provides Independent Engineering advisory support for Energy Dominance Financing (EDF) Program technical due diligence, credit evaluation, lifecycle monitoring, and assurance activities, with emphasis on credit risk, lender protections, debt-service viability, and project risk allocation. Reviews project documentation, evaluates technical and commercial interfaces, identifies risks and mitigations, validates assumptions, supports conditions precedent and disbursement readiness reviews where applicable, and prepares defensible work products including credit risk summaries, sensitivity analysis, covenant support, CP reviews, and financing recommendations. Coordinates with engineering, finance, legal, construction, operations, environmental, HSE, and project controls stakeholders to support timely lender and DOE decision-making.

The role(s) are located in the District of Columbia / Nationwide (Remote Project Support Across the United States) - Independent Engineering Advisory Services are typically performed remotely and at project sites nationwide. Region, at or near CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across the United States).  Initially identified Work Site Address (Remote (within USA - W/ On-Site Meetings Expected):  1000 Independence Avenue SW, Washington, DC 20585

Qualifications

Desired Qualifications For Credit Risk Advisor | Project Finance & Credit Evaluation Support [DOE0061061] Candidates:

10+ years of relevant engineering, construction, operations, compliance, risk, finance, or energy infrastructure advisory experience; demonstrated work on oil and gas, power, utilities, or large-scale infrastructure projects for owners, lenders, independent engineers, or federal clients.

Education / Experience Requirements / Qualifications

Bachelor's degree in finance, economics, engineering, accounting, business, infrastructure finance, or related field. MBA, CFA, PMP, CPA, or project finance credentials preferred.

10+ years of relevant engineering, construction, operations, compliance, risk, finance, or energy infrastructure advisory experience; demonstrated work on oil and gas, power, utilities, or large-scale infrastructure projects for owners, lenders, independent engineers, or federal clients.

Skills Required

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Project Finance & Credit Evaluation Support Functional Area Activities. 

Independent engineering review; U.S. Department of Energy (DOE) Loan Programs Office (LPO) - Style documentation discipline; technical due diligence; risk assessment; credit risk, lender protections, debt-service viability, and project risk allocation; data room review; information request tracking; report writing; Excel-based analysis; stakeholder coordination; and clear presentation of findings for credit, construction, monitoring, and certification decisions.

Competencies Required

  • Technical judgment; independence and objectivity; analytical rigor; attention to detail; defensible documentation; client service orientation; cross-functional collaboration; issue escalation; quality mindset; schedule discipline; and ability to translate technical evidence into actionable risk, compliance, and financing implications.

Ancillary Details Of The Roles

  • Ancillary role detail: may participate in data room reviews, borrower/contractor interviews, site observations, monthly monitoring meetings, risk register updates, CP evidence reviews, draw package checks, issue closure tracking, and preparation of Independent Engineer reports for DOE, LPO, credit, and program governance stakeholders.
  • The DOE Energy Dominance Financing (EDF) Program represents DOE/LPO-supported financing and lifecycle oversight activities for large-scale U.S. energy infrastructure projects, requiring independent engineering, technical due diligence, credit evaluation, construction monitoring, operational performance assessment, and risk management services to support financing decisions and protect government lending interests throughout the project lifecycle.  DOE financing activities that support U.S. energy infrastructure, energy security, domestic production, and strategic energy investments. The financing authority itself would typically be administered through the DOE Loan Programs Office (LPO).
  • The Loan Programs Office (LPO) is the financing arm of the U.S. Department of Energy, responsible for providing Direct loans, loan guarantees, credit assistance, and project finance support for large-scale energy and infrastructure projects in the United States.  The LPO evaluates projects from Technical, Engineering, Financial, Commercial, Environmental, Regulatory, Construction, and Operational perspectives before financing decisions are made. 
  • Independent Engineering (IE) Advisory Services are needed for complex energy projects. DOE/LPO frequently requires independent technical reviews similar to those used by commercial lenders, export credit agencies, multilateral development banks, and institutional project finance investors.  An EDF-style Independent Engineering engagement could include:
  • - Upstream Oil & Gas (Exploration and production | Reservoir development | Drilling programs)
  • - Midstream (Pipelines | Compression facilities | LNG infrastructure | Storage terminals)
  • - Downstream (Refineries | Petrochemical facilities | Processing plants)
  • - Power & Utilities (Generation facilities | Transmission infrastructure | Grid modernization | Energy storage)

Other Details

Role supports NAICS 541330 Engineering Services for Energy Dominance Financing (EDF) Program/Loan Programs Office (LPO) energy infrastructure financing, with work performed for high-impact oil and gas, power, utilities, and infrastructure projects. Outputs must be independent, traceable to source evidence, suitable for lender review, and aligned with technical due diligence, construction monitoring, EPC oversight, completion certification, operations monitoring, and long-term debt-service viability assessment needs.

#TechnicalCrossCuttingJobs #Energy Industry (Oil, And Gas/Power, And Utilities) #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek

Additional Information

As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian.

Eight ProSidian Global Competencies

  1. Personal Effectiveness - The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results.
  2. Continuous Learning - Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive.
  3. Leadership - Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success.
  4. Client Service - Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships.
  5. Business Management - Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance.
  6. Business Development - Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions.
  7. Technical Expertise - Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy.
  8. Innovation & Knowledge Sharing (Thought Leadership) - Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement.

------------ --------------- ------------

OTHER REQUIREMENTS

  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word; proficient with Adobe Acrobat, data analytics tools, and Visio; and able to quickly learn other tools as needed.
  • Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word; proficient with Adobe Acrobat, data analytics tools, and Visio; and able to quickly learn other tools as needed.
  • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors.
  • Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together.
  • Humility - exhibits grace in success and fa...

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About ProSidian Consulting

Sourced by ZipRecruiter

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations. Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers. Visit www.ProSidian.com or follow the company on Twitter at www.twitter.com/ProSidianfor more information.

Industry

Business schools and computer and management training

Company size

11 - 50 Employees

Headquarters location

Charlotte, NC, US

Year founded

2004

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