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Remote Apple Support Advisor Jobs in Colorado (NOW HIRING)

Zero Homes

Home Advisor

Denver, CO · Remote

$100K - $350K/yr

... remote) home energy assessment process. You're a strong communicator with a high attention to ... Ability to speak Spanish or other languages to support customers or partners whose native language ...

Hertz

Automotive Service Advisor

Denver, CO · Remote

$25/hr

Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm Pay ... Available to flexible schedule to support business needs that may require working weekends based on ...

Zero Homes

Home Advisor

Denver, CO · Remote

$100K - $350K/yr

... remote) home energy assessment process. You're a strong communicator with a high attention to ... Ability to speak Spanish or other languages to support customers or partners whose native language ...

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All JobsApple Support Advisor JobsRemote Apple Support Advisor JobsRemote Apple Support Advisor Jobs in Colorado

Remote Apple Support Advisor information

Can I work for Apple support from home?

Yes, Apple Support Advisors often have remote work options, allowing them to assist customers from home. These roles typically require strong communication skills, technical knowledge, and the ability to use remote support tools, with some positions offering flexible schedules.

What are the key skills and qualifications needed to thrive as a Remote Apple Support Advisor?

To thrive as a Remote Apple Support Advisor, you need strong technical troubleshooting skills, familiarity with Apple products, and typically a high school diploma or equivalent. Experience with customer relationship management (CRM) software and proficiency in Apple’s internal systems like iOS, macOS, and related support tools are important. Excellent communication, patience, and problem-solving abilities help you deliver clear assistance and build rapport with customers remotely. These skills ensure efficient resolution of technical issues, leading to high customer satisfaction and effective remote support.

What is a Remote Apple Support Advisor?

A Remote Apple Support Advisor is a professional who provides technical assistance and customer support for Apple products and services from a remote location, usually their home. They help customers troubleshoot issues with devices such as iPhones, Macs, iPads, and Apple software via phone, chat, or email. These advisors are trained by Apple to deliver knowledgeable, friendly, and efficient support while maintaining customer privacy and satisfaction. This role typically requires strong communication skills, a good understanding of Apple technology, and the ability to work independently. Remote Apple Support Advisors are often provided with Apple equipment and extensive training by the company.

Does Apple allow remote jobs?

Apple offers some remote positions, including roles like Apple Support Advisor, which can be performed remotely depending on the specific job and location. These roles typically require strong communication skills, technical knowledge, and familiarity with Apple products and support tools. Availability of remote work varies by position and company policies.

What is the difference between Remote Apple Support Advisor vs Remote Apple Technical Specialist?

AspectRemote Apple Support AdvisorRemote Apple Technical Specialist
Required CredentialsApple certification, customer service skillsApple certification, technical troubleshooting skills
Work EnvironmentRemote, customer support callsRemote, technical support and diagnostics
Employer & Industry UsageApple retail and support servicesApple support centers, third-party service providers
Common Search & ComparisonCustomer service, troubleshootingTechnical troubleshooting, diagnostics

Remote Apple Support Advisors primarily handle customer service and basic troubleshooting, focusing on user experience. In contrast, Remote Apple Technical Specialists deal with more complex technical issues and diagnostics. Both roles require Apple certifications and are remote, but their focus and technical depth differ.

What are some common challenges faced by Remote Apple Support Advisors, and how can they effectively manage them?

Remote Apple Support Advisors often encounter challenges such as handling high call volumes, troubleshooting a wide variety of technical issues remotely, and maintaining clear communication with customers of varying technical backgrounds. To manage these, advisors benefit from strong organizational skills, patience, and the ability to quickly adapt to new information or changes in procedures. Utilizing Apple’s comprehensive training resources, collaborating with team members via internal chat tools, and taking regular breaks to prevent burnout can help advisors maintain high-quality support and job satisfaction.
What are the most commonly searched types of Apple Support Advisor jobs in Colorado? The most popular types of Apple Support Advisor jobs in Colorado are:
What are popular job titles related to Remote Apple Support Advisor jobs in Colorado? For Remote Apple Support Advisor jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Apple Support Advisor jobs in Colorado look for? The top searched job categories for Remote Apple Support Advisor jobs in Colorado are:
What cities in Colorado are hiring for Remote Apple Support Advisor jobs? Cities in Colorado with the most Remote Apple Support Advisor job openings:
Remote Apple Support Advisor jobs near you
Infographic showing various Remote Apple Support Advisor job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Home Advisor

Zero Homes

Denver, CO • Remote

$100K - $350K/yr

Full-time

Re-posted 6 days ago

Job description

About Zero HomesOur mission is to rebuild American communities through healthy, affordable homes.
 
At Zero Homes, we operate on a simple premise: when you make contractors successful, homeowners win. The current home services industry is fragmented, complex, and opaque, which is frustrating for homeowners and exhausting for contractors. We are changing this by building a home upgrade marketplace that enables a simple, central, transparent process for homeowners and contractors to complete projects.
 
Through our platform we handle design, quoting, procurement, and customer service, allowing our contractor network to focus on what they do best and make them money: delivering projects. For homeowners, this delivers a predictable, high-quality, and transparent experience—transforming home upgrades from a source of anxiety into a seamless experience.Our vision is to create a world where homeowners and contractors in all 50 states can leverage our platform to execute thousands of projects every week within the next 36 months.
 
We work by a clear set of values:
  • Be a "can kid," not a "can’t kid": We own our outcomes and go to extraordinary lengths to solve problems.
  • Go fast, be clear: Speed is our advantage, and we sweat the details to deliver an extraordinary customer experience.
  • Customer & Contractor Obsessed: We have a deep, personal understanding of the work to be done. We stay curious about our contractors' craft and the stories of our homeowners.
  • Win, as a team: We are building an iconic business that will reinvent the industry, and will do so together.
If you are ready to build a world-class consumer experience that genuinely rebuilds American communities, come build with us.
 
About the Role & Your Impact 
 
You will be leading the charge with our customers, helping them electrify their homes from first engagement through the digital (remote) home energy assessment process. You're a strong communicator with a high attention to detail who feels confident interacting with a variety of people. You have consultative sales or customer success experience dealing directly with customers, and you are comfortable working with technical products (e.g. software, mobile apps, etc.). You're also a fast learner, comfortable operating in ambiguity, and able to juggle multiple tasks at once. We are looking for go-getters who hold themselves to a high standard of excellence - especially when it comes to creating happy customer experiences.
 
You will be joining a dynamic, small team that has great ambitions for scale, and we're looking for similarly ambitious, talented people to join our fast growing team!
What You Bring
  • You're passionate about electrifying homes and working with homeowners to understand their needs and help them purchase electric heating and cooling systems.
  • 3+ years of sales experience working directly with customers, in either a consultative sales, customer success, or home comfort advisor type role.
  • You are a perpetual learner and excited to explore the nitty-gritty details of building science and HVAC design.
  • You are comfortable and confident operation using software tools to manage you workload and interact with customers (e.g. Hubspot, Zoom, phone call apps, etc.).
  • You are self-motivated, ambitious, growth-minded, and have demonstrated ability to succeed on a fast moving team.
  • High attention to detail, curiosity, and willingness to research unique solutions for customers
Nice to Have
  • Building Science, BPI-Analyst/Professional, HVAC sales experience
  • Ability to speak Spanish or other languages to support customers or partners whose native language is not English
This candidate lives within 50 miles of Denver, CO (or is willing to relocate with assistance). In addition to base compensation, this role also includes meaningful equity compensation so successful candidates can participate in our company's accelerating growth.
 
- \uD83D\uDCC8 Equity
- \uD83E\uDE7A Medical and Vision
- \uD83C\uDFDD️ 4 Weeks PTO + unlimited sick days
- \uD83C\uDFE0 Primarily in-office with WFH days
- \uD83D\uDDA5️ Workstation stipend 
Zero Homes is committed to creating an inclusive and accessible experience for all candidates. We encourage you to apply even if you believe that you do not meet all of the above criteria!