Remote Apple Chat Support Jobs in Appleton, WI (NOW HIRING)

We are seeking an experienced Application Analyst - Epic Resolute PB/HB to support and optimize our Epic Professional Billing and Hospital Billing applications. This role partners with revenue cycle, finance, and clinical operations teams to ensure accurate charge capture, billing workflows, and system integrity. The ideal candidate has strong analytical skills, Epic billing experience, and a passion for supporting efficient and compliant revenue cycle operations.
Job Specifics
Location: Remote work options for residents in only WI, MN, MI, or IA. Occasional onsite work to support initiatives in either La Crosse, WI or Green Bay, WI
FTE Status: 1.00 FTE (40 hours/week)
Work Schedule: Monday - Friday core business hours, potential on call rotation or occasional need to work overtime based on business needs
Want to learn more: Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org
Based on experience, this position may be filled at an Application Analyst or Senior Application Analyst level
Job Description:

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
• Monitors applications for issues in connection with maintenance, upgrades and implementations.
• Monitor performance and assist with auditing processes to ensure data integrity
• Participate in projects related to system enhancements, integrations, and new implementations

Qualifications:

• Education: Bachelor's degree or a related field or equivalent years of experience and education
• Experience: At least 2-4 years of relevant work experience
• Certifications: Epic Resolute Professional Billing and/or Hospital Billing certification required
• Strong analytical and problem solving experience
• Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow-up
• Experience working with finance, revenue cycle, and operational stakeholders
• Strong analytical, problem-solving, and troubleshooting skills
• Ability to clearly communicate technical concepts to non-technical users
• Experience working in a healthcare IT environment

Why Bellin Health?
With so many amazing healthcare organizations in this area, why Bellin?
Bellin Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!
Additional perks include:

• Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
• Preventative care focused medical coverage that includes free visits to: Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
• Access to online continuing education for professional and career development
• Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
• Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
• Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Bellin Health is an Equal Opportunity Employer.