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Remote Apac Customer Services Jobs (NOW HIRING)

Miro

Vice President Customer Success

New York, NY · On-site +1

Build, coach and lead the Americas and Japan/Apac Customer Success teams * Partner with sales ... Experience driving professional services to deepen customer relationships and accelerate their time ...

Bristol-Myers Squibb

We offer a wide variety of competitive benefits, services and programs that provide our employees ... For field-based and remote-by-design roles the ability to physically travel to visit customers ...

Bristol Myers Squibb

We offer a wide variety of competitive benefits, services and programs that provide our employees ... For field-based and remote-by-design roles the ability to physically travel to visit customers ...

Oanda

Customer Experience Agent (APAC)

$15.75 - $21.25/hr

In this fully remote role , you will support a global team operating across multiple locations ... This is an Independent Contractor position - to deliver services in this role, you must hold an ...

Oanda Corporation

Customer Experience Agent (APAC)

$15.75 - $21.25/hr

In this fully remote role , you will support a global team operating across multiple locations ... This is an Independent Contractor position - to deliver services in this role, you must hold an ...

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Remote Apac Customer Services information

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$11

$23

$33

How much do remote apac customer services jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote apac customer services in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.17 per hour, depending on experience, location, and employer.

What is the difference between Remote Apac Customer Services vs Remote Apac Technical Support?

AspectRemote Apac Customer ServicesRemote Apac Technical Support
Required CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, technical issue resolution
Employer & Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search & ComparisonCustomer service roles in APACTechnical support roles in APAC

Remote Apac Customer Services and Remote Apac Technical Support both serve clients in the APAC region but differ mainly in skill requirements and work focus. Customer service roles emphasize communication and client satisfaction, while technical support involves troubleshooting and technical expertise. Both are vital in their industries and often searched together by job seekers interested in remote roles in the APAC market.

More about Remote Apac Customer Services jobs

What cities are hiring for Remote Apac Customer Services jobs?

Cities with the most Remote Apac Customer Services job openings:

What are the most commonly searched types of Apac Customer Services jobs?

The most popular types of Apac Customer Services jobs are:

What states have the most Remote Apac Customer Services jobs?

States with the most job openings for Remote Apac Customer Services jobs include:

What job categories do people searching Remote Apac Customer Services jobs look for?

The top searched job categories for Remote Apac Customer Services jobs are:

Remote Apac Customer Services jobs near you
Infographic showing various Remote Apac Customer Services job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,357 per year, or $23.2 per hour.

Vice President Customer Success

Miro

New York, NY • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

 
About the team
The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.
 
About the role 
Miro is looking to hire a strategic Global Customer Success Leader to be responsible for building, coaching, and leading an amazing team of Customer Success managers and CSMs. Furthermore, you will partner closely with our regional Sales leaders and Professional Services leaders and other cross-functional partners to drive regional strategy, build senior executive relationships at our enterprise customers, ensure we drive value, and continuously improve adoption and retention.
 
What you'll do
  • Build, coach and lead the Americas and Japan/Apac Customer Success teams 
  • Partner with sales leadership and other functions to improve customer lifetime value (CLV) through higher product adoption, customer value, health scores, customer satisfaction, retention and expansion
  • Drive the team to hit Key Performance Indicators 
  • Mentor the team to maintain account hygiene, health, and indicators
  • Participate in revenue and health forecasting
  • Partner with stakeholders to define and deliver on a best-in-class customer experience
  • Personally work with our largest customers (10K+ employee size) to establish executive relationships
  • Participate and contribute in formulating key strategic decisions as a part of the CS leadership team
  • As a senior leader you will continually demonstrate Miro's behaviors and values to drive an inclusive and engaged culture
 
What you'll need
  • 10+ years experience in Strategic or Enterprise (High Touch) Customer Success and/or Account Management leadership with a consistent track record of meeting targets
  • 7+years leading Customer Success and/or Account Management teams at high-growth B2B SaaS company
  • Have successfully lead Director level leaders in the past
  • Strong foundation in the Customer Success norms, processes, and KPIs
  • Excellent communication skills, ability to build relationships and work cross-functionally
  • Background of hiring, training, and enabling CSMs with strong performance management skills
  • Experience in working with Digital Customer Success and/or Marketing to drive CS at scale.
  • Experience driving professional services to deepen customer relationships and accelerate their time to value.
  • Excellent ability to identify and resolve problems in CS processes
  • Solid understanding of AI, Enterprise SaaS applications and collaboration technology
What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

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