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From Home Apac Customer Services Jobs (NOW HIRING)

Mars

Regional Customer Supply Chain Manager

Sharon, CT · On-site

Lead APAC Customer Supply Chain Strategy framework Identify relevant Royal Canin Supply Chain ... Customer Service Target Operating Model (CS TOM) from SC side in the clusters/markets along the ...

Sutter Health

Customer Service Agent, Work From Home

$26.02 - $29.03/hr

Helps foster an environment in which continuous improvement in business processes and services is ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...

Sutter Health

Customer Service Agent, Work From Home

$26.02 - $29.03/hr

Helps foster an environment in which continuous improvement in business processes and services is ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...

Sutter Health

Customer Service Agent, Work From Home

$26.02 - $29.03/hr

Helps foster an environment in which continuous improvement in business processes and services is ... DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ...

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How much do from home apac customer services jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for from home apac customer services in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are common challenges faced by from home APAC customer service representatives, and how can these be managed?

Working as a From Home APAC Customer Services representative often involves navigating challenges such as managing time zone differences, ensuring effective communication across diverse cultures, and maintaining motivation while working remotely. To address these, it’s helpful to establish a consistent work routine, use collaboration tools to stay connected with your team, and participate in regular training sessions to stay updated on best practices. Employers typically provide resources and virtual support networks to help employees adapt and thrive in this remote, multicultural environment.

What is a from home APAC customer service representative?

From Home APAC Customer Services roles refer to positions where employees provide customer support or assistance for companies operating in the Asia-Pacific (APAC) region, all while working remotely from their homes. These roles typically involve responding to customer inquiries via phone, email, or chat, handling complaints, processing orders, and providing product or service information. The focus is on delivering high-quality customer service tailored to the cultural and business needs of APAC countries, and these jobs often require proficiency in relevant languages and familiarity with local customs.

What is the difference between From Home Apac Customer Services vs From Home Apac Technical Support?

AspectFrom Home Apac Customer ServicesFrom Home Apac Technical Support
Required CredentialsCustomer service certifications, communication skillsTechnical certifications, troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote technical support via phone or remote access
Employer & Industry UsageCustomer service departments across various industriesIT, telecom, software companies
Common Search & ComparisonCustomer service roles, remote customer supportTechnical support roles, remote tech assistance

From Home Apac Customer Services focuses on assisting customers with inquiries, orders, and general support, requiring strong communication skills. In contrast, From Home Apac Technical Support involves troubleshooting technical issues, often requiring technical certifications and problem-solving skills. Both roles are remote and industry-specific but serve different customer needs.

How to get hired for remote from home apac customer services?

To get hired for a remote customer service role, candidates should have strong communication skills, basic computer proficiency, and experience with customer support tools. Applying through company websites, job boards, and ensuring a professional remote setup can improve chances. Relevant certifications or training in customer service can also be beneficial.

What skills and qualifications are needed to thrive as a from home APAC customer service representative?

To thrive as a Work From Home APAC Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and proficiency in English or relevant APAC languages, often supported by a high school diploma or higher. Familiarity with CRM systems, chat platforms, and helpdesk software like Zendesk or Salesforce is commonly required. Outstanding interpersonal skills, patience, and self-motivation help individuals excel in remote and multicultural environments. These skills are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining productivity while working independently across diverse APAC markets.

What cities are hiring for From Home Apac Customer Services jobs?

Cities with the most From Home Apac Customer Services job openings:

What are the most commonly searched types of Apac Customer Services jobs?

The most popular types of Apac Customer Services jobs are:

What states have the most From Home Apac Customer Services jobs?

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From Home Apac Customer Services jobs near you

Regional Customer Supply Chain Manager

Mars

Sharon, CT • On-site

Full-time

Posted 13 days ago

Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

125th of 438 rated food and drinks producers

Job description

Job Description:

Regional Supply Chain Manager- Outbound [Location] Salary: [Optional]


What are we looking for?

  • 10+ years of solid experience in Supply Chain or equivalent experience in both manufacturing and distribution in Multi-National FMCG companies
  • Knowledge in supply chain customer service-related systems & processes
  • Broad professional & business knowledge with a track record of success in Supply Chain cross-functional project management
  • Advanced skills using Microsoft Excel for data analysis, experience using Supply Chain relevant system (i.e. SAP,1NV, OMS) is preferable, and experience of using office productivity software (such as Microsoft Outlook, PowerPoint etc.)
  • Proven experience in project management and continuous improvement management
  • Good logical thinking with problem solving mindset of complex systems & challenges
  • Strict attention to details and Growth mindset with "Can Do" attitude
  • Excellent verbal and written communication skills in English
  • International experience in Supply Chain advantageous

What will be your key responsibilities?

Lead APAC Customer Supply Chain Strategy framework

Identify relevant Royal Canin Supply Chain Customer Segmentation, based on common customer requirements and characteristics and RTM specificities, Including D2C, B2B Retail, B2B VET, B2B PRO and B2B other large accounts (such as Pure Players and Distributors).

Establish and deploy a standard to define Customer Service Level Agreements based on a Cost-to-Service strategy aligned with business and Finance

Govern the deployment of Customer Service Target Operating Model (CS TOM) from SC side in the clusters/markets along the deployment of EOS

Deploy the global standard Org Design/Processes/Tools required to support the differentiated Supply Chain strategies and ensure the inputs of region/markets requirements and specificities are addressed. This might include different planning modes, Order Management System (OMS) tools, various order capture & fulfillment methods.

Embed cost-to-serve tracking in reporting tools and ways-of-working

Lead Customer Experience (CX) Strategy

Co-design/deploy Customer service ecosystem (People/Process/System) to ensure a seamless CX throughout the order to cash process and throughout Customer service interactions.

Co-design/deploy ecosystem to capture, track & improve Customer satisfaction on Services

Benchmark internally and externally against competition and Industry reference

Lead regional transformation roadmap and projects

Align the strategy in our End-to-End (E2E) SC organization across APAC Markets. Define with markets the deployment roadmap and support the transformation.

Accelerate transformation in Supply Chain to develop together our D2C and B2C capabilities

Lead and manage the project of global/regional game-changing work streams

Lead the deployment of transformation projects in the region (i.e. Cost to Serve, Voice of Customer, OMS, CRM etc.)

Influence the system architecture roadmap, Including the EOS program

Influence the design of OTC process and tools to align it with our vision of Customer Service & best-In-class order fulfillment

Incorporate key service features such as automation, ATP, track& trace, self-service

Ensure the regional requirements input with the harmonized Customer Order Management processes across APAC market where it's feasible

Performance Management and Regional Community of Practice (COP)

Ensure the regional governance on Customer Service performance and Lead COP of APAC Customer Service

Monitor CS performance and initiate study, analysis and diagnosis for continuous improvement of performance, process and system & tools

Act as Functional Expert on tools related to Customer Service performance


What can you expect from Mars?

Work with diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we are striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Find out more about what Mars can offer you by visiting our Global Careers site.

Employment Type: FULL_TIME

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