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Remote Anthem Behavioral Health Jobs in Indiana (NOW HIRING)

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Remote Anthem Behavioral Health information

How does working remotely as a Behavioral Health professional at Anthem impact team collaboration and patient care?

Working remotely at Anthem as a Behavioral Health professional means leveraging digital tools to collaborate closely with interdisciplinary teams, including case managers, physicians, and other specialists. While you may not have face-to-face interactions, regular virtual meetings and secure communication platforms facilitate coordinated care and support for members. This setup allows for flexible scheduling but requires strong self-motivation, excellent communication skills, and the ability to manage confidential information digitally. You'll often balance independent tasks with collaborative case reviews to ensure comprehensive and effective patient care.

What are the key skills and qualifications needed to thrive as a Remote Anthem Behavioral Health specialist, and why are they important?

To thrive as a Remote Anthem Behavioral Health Specialist, you need a background in psychology, counseling, or social work, typically with a relevant degree and state licensure. Familiarity with telehealth platforms, electronic health records (EHRs), and HIPAA compliance is essential. Strong communication, empathy, and problem-solving skills help you effectively engage with clients and manage sensitive situations remotely. These skills are crucial for delivering high-quality mental health care, ensuring patient confidentiality, and supporting positive client outcomes in a virtual environment.

What is a Remote Anthem Behavioral Health?

A Remote Anthem Behavioral Health job typically involves providing mental health and behavioral support services to patients using virtual platforms, on behalf of Anthem, a large health insurance company. These roles can include therapists, counselors, case managers, or care coordinators who assess patient needs, develop treatment plans, and offer ongoing support—all from a remote location. Employees use secure digital tools to communicate with patients, document progress, and collaborate with other healthcare professionals. Remote positions allow professionals to work from home while helping patients access crucial behavioral health services.

What is the difference between Remote Anthem Behavioral Health vs Remote Mental Health Counselor?

AspectRemote Anthem Behavioral HealthRemote Mental Health Counselor
CredentialsState licensure, relevant certifications (e.g., LPC, LCSW)State licensure, relevant certifications (e.g., LPC, LCSW)
Work EnvironmentRemote, clinical setting, healthcare industryRemote, clinical setting, healthcare industry
Employer & Industry UsageHealth insurance providers, healthcare organizationsPrivate practices, clinics, healthcare organizations
Common Search & ComparisonOften compared for remote mental health roles within healthcareOften searched as a general mental health role

Remote Anthem Behavioral Health and Remote Mental Health Counselor roles both require similar credentials and operate in remote healthcare environments. While Anthem focuses on providing mental health services within insurance and healthcare organizations, Mental Health Counselors may work in private practices or clinics. Both roles serve the mental health industry and are frequently compared by job seekers seeking remote mental health opportunities.

What are popular job titles related to Remote Anthem Behavioral Health jobs in Indiana? For Remote Anthem Behavioral Health jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Anthem Behavioral Health jobs in Indiana look for? The top searched job categories for Remote Anthem Behavioral Health jobs in Indiana are:
What cities in Indiana are hiring for Remote Anthem Behavioral Health jobs? Cities in Indiana with the most Remote Anthem Behavioral Health job openings:
Remote Anthem Behavioral Health jobs near you
Infographic showing various Remote Anthem Behavioral Health job openings in Indiana as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Remote job distribution.

Licensed Crisis Counselor - Fully Remote in South Bend, IN

Protocall Services

South Bend, IN • On-site, Remote

$28.55 - $32.55/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Education (one of the following required):
  • MSW, PsyD, or PhD in a behavioral health field, OR
  • M.A./M.S. in a behavioral health field with a clinical practice emphasis from a COAMFTE, CACREP, or CORE-accredited program

Licensure (must reside in IN and hold one of the following):
  • LSW
  • LMHCA
  • LMFT
  • LMHC
  • LCSW

Licensure Requirements: Licensure must be active and in good standing
Location Requirements: Remote, Indiana residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

Apply