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Remote Answering Service Jobs in Del Rio, TX (NOW HIRING)

SYS Integration

Contact Center Rep

Del Rio, TX · Remote

$14.25 - $18.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... Taking in-bound calls and answering questions with the appropriate pre-scripted responses which ...

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Remote Answering Service information

See Del Rio, TX salary details

$11

$21

$35

How much do remote answering service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote answering service in Del Rio, TX is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.10 per hour, depending on experience, location, and employer.

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What are the most commonly searched types of Answering Service jobs in Del Rio, TX?

The most popular types of Answering Service jobs in Del Rio, TX are:

What cities near Del Rio, TX are hiring for Remote Answering Service jobs?

Cities near Del Rio, TX with the most Remote Answering Service job openings:

Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Del Rio, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $43,888 per year, or $21.1 per hour.

Contact Center Rep

Del Rio, TX • Remote

SYS Integration
See more jobs at SYS Integrationexternal

$14.25 - $18.25/hr

Full-time

Re-posted 23 days ago

Job description

Systems Integration, Inc. is currently looking to build a pipeline of candidates with some that are bilingual (English & Spanish) for upcoming work. This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.

***Must have the ability to pass a federal background check***

Responsibilities:

  • Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
  • Performing outbound calls to verify the authenticity of received documents.
  • Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks.
  • Complete basic data entry in computer terminal related to phone inquiries such as clicking buttons to confirm answers.
  • Refer escalated calls as needed to supervisor.

Qualifications:

  • High School Diploma or GED equivalent required.
  • At least six (6) months of customer service required; call center experience preferred.
  • Must be a U.S. citizen and have lived in the United States for 3 out of the past 5 years.
  • Past or present Department of Homeland Security clearance preferred.
  • Must be empathetic in your ability to deal with sensitive topics and information.
  • Ability to speak and read English clearly and professionally. Bilingual would be helpful.
  • Ability to pass a federal background check.

Home Office Requirements:

  • Hardwired internet (ethernet) connection
  • Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net)
  • Private work area and adequate power source

DESCRIPCIÓN DEL PUESTO:
Estamos formando una base de candidatos previamente calificados para apoyar las operaciones de respuesta a desastres de FEMA. Los representantes atenderán llamadas entrantes y documentarán la información de forma precisa y empática.
RESPONSABILIDADES:
- Atender llamadas entrantes de alto volumen
- Comunicarse en inglés y español
- Documentar información de manera precisa
- Cumplir con los procedimientos federales de FEMA
REQUISITOS:
- Fluidez profesional en inglés y español
- Experiencia en servicio al cliente
- Capacidad para aprobar verificación de antecedentes (Public Trust)
- Aceptar tarifas salariales bajo la Ley SCA

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