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Remote Answering Service Jobs in Decatur, GA (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Professional Moving & Storage

Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Professional Moving & Storage

Customer Service

Atlanta, GA · On-site +1

$15.50 - $21/hr

Job will entail answering and responding to both incoming and outgoing sales and service calls. Skill set required: Must possess strong verbal and written communication skills Must have strong typing ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Be a Pleio GoodStarter (Remote) Be a Part of Something Bigger and Better. Work from Home! Who We ... Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ...

Sangoma

IT End User Support Manager - Remote US

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

... cover letter answering this exact question: What is your preferred ITIL framework metric for ... The IT Support Manager will oversee service desk operations, endpoint support, onboarding ...

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our full-service HR solutions include features such as payroll processing, human capital consulting ... The role will provide an incredible client experience in a contact center environment by answering ...

TriNet

Customer Support Services Specialist - Bilingual

Dunwoody, GA · On-site +1

$21.01 - $29.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our full-service HR solutions include features such as payroll processing, human capital consulting ... The role will provide an incredible client experience in a contact center environment by answering ...

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Remote Answering Service information

See Decatur, GA salary details

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How much do remote answering service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote answering service in Decatur, GA is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $26.73 per hour, depending on experience, location, and employer.

What is a remote answering service?

A Remote Answering Service job involves handling inbound calls, messages, and inquiries on behalf of businesses from a remote location. Responsibilities typically include answering customer questions, taking messages, scheduling appointments, and providing basic support. This role requires strong communication skills, professionalism, and the ability to follow company protocols. It is ideal for individuals who can work independently and provide excellent customer service remotely.

What are the key skills and qualifications needed to thrive in the remote answering service position?

To thrive as a Remote Answering Service operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and VoIP platforms is commonly required. Dependability, professionalism, and the ability to multitask under pressure are valuable soft skills in this role. These skills ensure prompt, accurate handling of client calls, fostering positive experiences and supporting business operations remotely.

What does a remote answering service do?

Remote Answering Service professionals are responsible for answering incoming calls on behalf of various clients, taking accurate messages, transferring calls, and providing basic information according to client protocols. Daily tasks also include logging call details, following scripts, and handling time-sensitive or urgent requests appropriately. You may interact with colleagues or supervisors virtually to coordinate shift coverage or receive updates about client instructions. This role often requires consistent attention to detail and adaptability as you serve multiple businesses with differing needs.

What are the most commonly searched types of Answering Service jobs in Decatur, GA? The most popular types of Answering Service jobs in Decatur, GA are:
What job categories do people searching Remote Answering Service jobs in Decatur, GA look for? The top searched job categories for Remote Answering Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Answering Service jobs? Cities near Decatur, GA with the most Remote Answering Service job openings:
Remote Answering Service jobs near you
Infographic showing various Remote Answering Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,777 per year, or $22.5 per hour.

Remote Customer Service Representative

Afni, Inc.

Atlanta, GA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
Key Qualifications
  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM - 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM - 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

Afni is currently hiring in the following states. You must live in one of these states:
  • Alabama
  • Georgia
  • North Carolina
  • South Carolina
  • Texas
  • Wisconsin
  • Iowa

What You Need to Thrive in Our Remote Environment:
  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate - Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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