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Remote Answering Service Operator Jobs in Ohio (NOW HIRING)

Senior Remote Services Engineer

Independence, OH · On-site +1

$102K - $140K/yr

Perform fault finding on building service plant equipment and systems. * Liaise with third-party ... Train and mentor Level 1 operators. * Collaborate with senior leadership to refine and improve ...

Senior Remote Services Engineer

Independence, OH · On-site +1

$102K - $140K/yr

Perform fault finding on building service plant equipment and systems. * Liaise with third-party ... Train and mentor Level 1 operators. * Collaborate with senior leadership to refine and improve ...

Chatroom Operator

Cleveland, OH · On-site +1

$10 - $13/hr

In a world where no one answers calls anymore, Drips is answering a real need in the market for ... or service utilizing point and click frequently asked questions canned responses. * Keep ...

Chatroom Operator

Cleveland, OH · On-site +1

$10 - $13/hr

In a world where no one answers calls anymore, Drips is answering a real need in the market for ... or service utilizing point and click frequently asked questions canned responses. * Keep ...

Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team ...

Remote Position Summary We are seeking a Customer Service Specialist (Revenue Cycle) to serve as a ... Shifts may be assigned within the operating hours based on business needs. * Approximately 50-60 ...

Showing results 21-40

Remote Answering Service Operator information

See Ohio salary details

$7

$18

$32

How much do remote answering service operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote answering service operator in Ohio is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.10 per hour, depending on experience, location, and employer.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What cities in Ohio are hiring for Remote Answering Service Operator jobs?

Cities in Ohio with the most Remote Answering Service Operator job openings:

Infographic showing various Remote Answering Service Operator job openings in Ohio as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,084 per year, or $18.3 per hour.

Remote Commercial Service Plumber

Cleveland, OH • On-site, Remote

F5 Facility Services
Facilities Support Services • 51 - 200 employees

$24.50 - $31.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Job Summary:
F5 Facility Services is seeking a highly skilled and self-reliant Remote Commercial Service Plumber to join our expanding team. This is a remote position that requires exceptional autonomy and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing expert plumbing troubleshooting, maintenance, and repair services to our diverse commercial clients. This role demands a strong understanding of commercial plumbing systems, superior problem-solving skills, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, the ability to utilize customer-specific software for time tracking and job management, and proficiency in operating multiple types of clog clearing equipment.
Responsibilities:
• Perform plumbing troubleshooting, diagnostics, and repairs on commercial plumbing systems, including water lines, sewer lines, drains, fixtures, and water heaters, requiring minimal direct supervision.
• Install, maintain, and repair plumbing fixtures and equipment in accordance with local and national plumbing codes.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial plumbing systems to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings.
• Communicate effectively with clients, providing clear explanations of plumbing issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided service vehicle and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
• Operate and maintain a variety of clog clearing equipment, including snakes, jetters, and other specialized tools.
Qualifications:
• Minimum of 3-5 years of experience as a Commercial Service Plumber.
• Proven ability to work independently and manage time effectively.
• Strong knowledge of commercial plumbing systems and relevant codes.
• Proven ability to troubleshoot and repair complex plumbing problems.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics.
• Proficient in the use of plumbing tools and equipment.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for plumbing projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
• Demonstrated experience operating and maintaining various drain cleaning and clog removal equipment.
Preferred Qualifications:
• Valid Plumbing License
• Experience with backflow prevention and testing.
• Certifications in specific plumbing systems or technologies.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.