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Remote Answering Service Operator Jobs in Ohio (NOW HIRING)

Next Stop Travel

Remote Planning Consultant

Akron, OH · Remote

Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team ...

The Hiring Platform

Customer Experience Specialist

Columbus, OH · Remote

$17.25 - $21.50/hr

This role involves answering questions, researching options, coordinating requests, and ensuring ... Previous customer service experience is preferred but not required Benefits * Remote work ...

Posted today

Liveops

Remote Spanish Bilingual Customer Service

Lima, OH · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, OH · Remote

$13.25 - $16.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a ... Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not ...

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Remote Answering Service Operator information

See Ohio salary details

$7

$18

$32

How much do remote answering service operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote answering service operator in Ohio is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.10 per hour, depending on experience, location, and employer.

What is a remote answering service operator?

Remote Answering Service Operators are professionals who handle incoming calls and messages for businesses or individuals from a remote location. They provide customer support, take messages, forward calls, schedule appointments, and relay important information. Working from home or other remote settings, they use specialized software and communication tools to ensure efficient and professional service. This role is essential for businesses that require 24/7 availability or need support outside of regular office hours. Excellent communication, multitasking, and customer service skills are important for success in this position.

What are the key skills and qualifications needed to thrive as a remote answering service operator?

To thrive as a Remote Answering Service Operator, you need excellent verbal communication skills, strong listening abilities, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with call center software, multi-line phone systems, and CRM tools is typically required. Outstanding customer service, patience, and multitasking are key soft skills that set top operators apart. These skills are crucial for ensuring accurate message delivery, client satisfaction, and efficient handling of high call volumes in a remote environment.

What are some common challenges faced by remote answering service operators, and how can they be managed effectively?

Remote answering service operators often encounter challenges such as managing multiple calls simultaneously, maintaining professionalism under pressure, and adapting to various client protocols. Effective time management, clear communication, and familiarity with client-specific guidelines are essential for success. Regular training and open communication with supervisors also help operators stay informed about updates, ensuring a smooth workflow and high-quality customer service.

What is the difference between Remote Answering Service Operator vs Virtual Receptionist?

AspectRemote Answering Service OperatorVirtual Receptionist
CredentialsBasic communication skills, sometimes customer service experienceSimilar; often customer service or administrative background
Work EnvironmentHome-based, handling calls for multiple clientsHome-based, managing calls, scheduling, and client communication
Employer & IndustryAnswering service companies, call centersSmall businesses, entrepreneurs, professional services
Search & Comparison IntentYes, often compared for call handling rolesYes, similar role with added administrative duties

The main difference is that a Remote Answering Service Operator primarily handles incoming calls for multiple clients, focusing on call answering and basic customer interaction. A Virtual Receptionist often performs additional administrative tasks like scheduling and email management. Both roles require strong communication skills and are home-based, but Virtual Receptionists typically have a broader scope of responsibilities.

What are popular job titles related to Remote Answering Service Operator jobs in Ohio?

For Remote Answering Service Operator jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Answering Service Operator jobs in Ohio look for?

The top searched job categories for Remote Answering Service Operator jobs in Ohio are:

What cities in Ohio are hiring for Remote Answering Service Operator jobs?

Cities in Ohio with the most Remote Answering Service Operator job openings:

Remote Answering Service Operator jobs near you
Infographic showing various Remote Answering Service Operator job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 6% Part Time, and 8% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $38,084 per year, or $18.3 per hour.

Remote Planning Consultant

Next Stop Travel

Youngstown, OH • Remote

Part-time

Re-posted 2 days ago

Job description

Company Overview:
Next Stop Travel is a service-oriented organization focused on delivering customized planning and coordination solutions for a diverse client base. Operating in a fully remote environment, our team is composed of professionals dedicated to efficiency, accuracy, and high-quality client support.

Position Overview:
We are seeking a detail-oriented and dependable Planning Consultant to support clients with coordination and scheduling services. This role involves managing client requests, organizing logistics, and ensuring a smooth, end-to-end planning process.

Key Responsibilities:

  • Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
  • Research and present suitable options for accommodations, transportation, and related services
  • Prepare structured plans and coordinate scheduling based on client preferences and availability
  • Process reservations and confirm service arrangements with third-party providers
  • Provide consistent, professional customer support throughout the coordination process
  • Maintain awareness of relevant updates, policies, and service offerings
  • Collaborate with internal team members to improve workflows and service delivery
  • Accurately document client interactions, transactions, and records in company systems

Qualifications:

  • Strong written and verbal communication skills
  • Proven ability to work independently in a remote environment
  • High level of organization and attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Customer-focused mindset with problem-solving skills
  • Basic proficiency with online tools and scheduling platforms
  • Fluency in English is required; Spanish language skills are a plus

Compensation amp; Work Structure:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Ongoing training and professional development opportunities
  • Access to company-supported resources and tools
  • Collaborative team environment

Additional Information:
This position is best suited for individuals who are self-motivated, organized, and comfortable working in a remote setting. Selected candidates will complete an onboarding and training program designed to support a successful transition into the role.

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