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Remote Answering Phone Calls Jobs (NOW HIRING)

Answering Service Agent

UT · On-site +1

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Use Apello's software to determine when and how to relay messages to our clients (phone, text ...

Answering Service Agent

UT · Remote

$15.50 - $19/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Use Apello's software to determine when and how to relay messages to our clients (phone, text ...

Help Desk Technician

$20.50 - $27.75/hr

Remote Scope of work: * Answering phone calls, working tickets, and responding to chats related to the UPN Project * Document issues using the CA ticket system * Identify and report trends related to ...

Customer Service Representative

$16.50 - $22.25/hr

... include answering phone calls, scheduling appointments, following up on issues, and writing ... This is a remote work from home position. Candidates must be located in the United States and able ...

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Use Apello's software to determine when and how to relay messages to our clients (phone, text ...

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote ... Use Apello's software to determine when and how to relay messages to our clients (phone, text ...

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

Interact by answering phone calls promptly, responding to emails within 24 hours * Reach out and ... Remote Job ONLY * 8:30 AM to 5:00 PM EST (New York Time) * We offer competitive salary starting Php ...

$14 - $17/hr

Answering phone calls from vendors, customers, and management and helping them as needed * Other duties as requested Company Description We are a company the provides Logistics for businesses needing ...

$14 - $17/hr

Answering phone calls from vendors, customers, and management and helping them as needed * Other duties as requested Company Description We are a company the provides Logistics for businesses needing ...

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

Human Resources Assistant

Atlanta, GA · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

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Remote Answering Phone Calls information

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$8

$16

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How much do remote answering phone calls jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote answering phone calls in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Answering Phone Calls vs Remote Customer Service Representative?

AspectRemote Answering Phone CallsRemote Customer Service Representative
Primary RoleAnswer and direct incoming calls, provide basic informationHandle customer inquiries, resolve issues, and provide support
Required SkillsCommunication, active listening, basic computer skillsCommunication, problem-solving, product knowledge
Work EnvironmentHome or call center, focused on phone interactionsHome or office, includes phone and online support channels
CertificationsNone typically requiredCustomer service or related certifications may be preferred

While both roles involve phone communication, Remote Answering Phone Calls primarily focuses on answering and routing calls, whereas Remote Customer Service Representatives handle a broader range of customer inquiries and support tasks. The roles often overlap but differ in scope and responsibilities.

More about Remote Answering Phone Calls jobs
What cities are hiring for Remote Answering Phone Calls jobs? Cities with the most Remote Answering Phone Calls job openings:
What are the most commonly searched types of Answering Phone Calls jobs? The most popular types of Answering Phone Calls jobs are:
What states have the most Remote Answering Phone Calls jobs? States with the most job openings for Remote Answering Phone Calls jobs include:
Infographic showing various Remote Answering Phone Calls job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Answering Service Agent

Apello

UT • On-site, Remote

$15.50 - $19/hr

Part-time

Medical, Dental, Vision, Life, PTO

Posted 18 days ago


Job description

Job Type
Part-time
Description
Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium-size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.
The businesses we serve cover many industries including:
  • Health Care,
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers,
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!
Our company is small and flexible. Every employee is important and valued. Benefits include:
  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities

ANSWERING SERVICE AGENT RESPONSIBILITIES
  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:
Part Time 15 hours - 25 hours per week
Days
Specific Range of Hours Required: Monday, Wednesday, Thursday & Friday 6:00 AM - 6:00 PM
Weekend Day Required (Range): SUNDAY 6:00 AM - 11:00 PM
Requirements
SCHEDULE REQUIREMENTS:
Apello provides service 24/7, 365 days per year. Answering Service Agents are required to work:
Weekends:
One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.
Holidays:
Apello provides service on ALL major holidays. Answering Service Agents are required to work on some holidays.
SKILLS/QUALIFICATIONS:
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:
  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • You must have an Ethernet cord to connect to your modem

Salary Description
$15.50 - $19

APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934