American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Atlanta, GA · On-site +1
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Atlanta, GA · On-site +1
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Wilmington, DE · On-site +1
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Wilmington, DE · On-site +1
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Boise, ID · On-site +1
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Boise, ID · On-site +1
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Sr Manager, Software Development (Remote)
$145K - $185K/yr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Sr Manager, Software Development (Remote)
$145K - $185K/yr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Des Moines, IA · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Des Moines, IA · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Tallahassee, FL · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Tallahassee, FL · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Indianapolis, IN · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Indianapolis, IN · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Montgomery, AL · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Montgomery, AL · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Boise, ID · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Boise, ID · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Frankfort, KY · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Frankfort, KY · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Wilmington, DE · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Wilmington, DE · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Lansing, MI · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Member Resolution Associate/Retention - 100% Remote
Lansing, MI · Remote
$16.63/hr
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems ...
Remote American Home information
See salary details
$15.38 - $17.42
5% of jobs
$17.42 - $19.45
10% of jobs
$21.38 is the 25th percentile. Wages below this are outliers.
$19.45 - $21.48
11% of jobs
$21.48 - $23.51
2% of jobs
$23.51 - $25.55
17% of jobs
The median wage is $27.58 / hr.
$25.55 - $27.58
5% of jobs
$27.58 - $29.61
10% of jobs
$29.61 - $31.64
11% of jobs
$32.47 is the 75th percentile. Wages above this are outliers.
$31.64 - $33.68
12% of jobs
$33.68 - $35.71
11% of jobs
$35.71 - $37.74
7% of jobs
$15
$27
$37
How much do remote american home jobs pay per hour?
What is a Remote American Home?
What are some common challenges faced by employees working in a remote American Home-based role, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Remote American Home customer service representative, and why are they important?
What is the difference between Remote American Home vs Remote Customer Service Representative?
| Aspect | Remote American Home | Remote Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent, sometimes relevant experience | High school diploma or equivalent, customer service experience preferred |
| Work Environment | Home-based, flexible hours, independent work | Home-based, often scheduled shifts, client interaction |
| Industry Usage | Real estate, home services, or related sectors | Retail, telecom, tech support, various industries |
| Search & Comparison Intent | Understanding remote work in home-related industries | Customer service roles in remote settings |
Remote American Home typically involves roles related to real estate or home services, focusing on home-based work in specific industries. Remote Customer Service Representative positions are more general, covering customer support across various sectors. Both roles are remote, but they differ in industry focus and job functions, making the comparison useful for job seekers exploring remote work options in different fields.
What cities are hiring for Remote American Home jobs?
Cities with the most Remote American Home job openings:
What are the most commonly searched types of American Home jobs?
The most popular types of American Home jobs are:
What states have the most Remote American Home jobs?
States with the most job openings for Remote American Home jobs include:
What job categories do people searching Remote American Home jobs look for?
The top searched job categories for Remote American Home jobs are:

$16.63/hr
Other
Medical, Dental, Vision, Life, Retirement
Re-posted 6 days ago
Job description
Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary: ** **
As a Customer Retention Representative, you will respond to escalated customer service issues and cancellation requests. You will address customer requests to cancel service and seeks to resolve customer dissatisfaction. You are responsible for Communicating and reinforcing the value and benefits of products and services.
Responsibilities: ** **
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Responds to escalated customer service issues and cancellation requests received via phone or written correspondence (e.g., fax, e-mail, letter).
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Addresses customer requests to cancel service and seeks to resolve customer dissatisfaction.
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Investigates, researches, and adapts solutions where possible to meet the customer’s needs and retain the customer.
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Communicates and reinforces the value and benefits of products and services to customers.
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Analyzes customer product and/or service plans to determine potential price concessions.
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Maintains an acceptable customer retention percent rate while following policy and procedural guidelines.
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Maintains general knowledge and awareness of marketing campaigns and offers for use in retaining customers (e.g., product conversion).
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Tracks customer feedback and provides to management.
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May assume other duties as applied.
Qualifications
Minimum Education, Licensure and Professional Certification requirements:  High school diploma or general education degree (GED) required
Minimum Experience required: 3+ years of customer service experience and/or training required
Required Skills: **  **
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 Must have internet access with minimum 4.6Mbps upload/download speeds
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Customer service and conflict resolution skills
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Written and verbal communication skills, including influencing and persuading
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Knowledge of and ability to apply contractual terms and concepts
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Knowledge of policies and procedures
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Computer skills (Microsoft Word, Excel, Outlook)
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Attention to detail
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Analytical skills
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Organizational and time management skills
Preferred Skills: **  **
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 Empathy - true empathy exhibited while on the job in this role builds authenticity and positive rapport with worried, uncertain, and irate customers.
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Organization – Varied organizational skills like notetaking, time management, and prioritizing help agents handle daily workloads.
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Leads conversations with positivity and control – leads members to identified outcome and controls the conversation in a positive fashion.
Other/State Specific
This role pays $16.63/hour plus job based incentive , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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Job Locations US | US-AL-Montgomery | US-AR-Little Rock | US-FL-Tallahassee | US-GA-Atlanta | US-IN-Indianapolis | US-IA-Des Moines | US-ID-Boise | US-MI-Lansing | US-KY-Frankfurt | US-DE-Wilmington | ...
ID 2026-4119
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp
About Front Door
Sourced by ZipRecruiter
Industry
Retail
Company size
11 - 50 Employees
Headquarters location
San Antonio, TX, US