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Remote American Home Jobs (NOW HIRING)

First American

Customer Welcome Specialist

Concord, NC · On-site +1

$20.34 - $27.12/hr

As a member of First American's family of companies, First American Home Warranty offers a wide ... Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base ...

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How much do remote american home jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote american home in the United States is $27.67, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $33.17 per hour, depending on experience, location, and employer.

What is a Remote American Home?

A 'Remote American Home' job typically refers to a position that allows employees to work from home or another remote location within the United States. These jobs span various industries, including customer service, tech, healthcare, and education, and generally require reliable internet access and a suitable workspace. Remote American Home jobs offer flexibility, enabling employees to balance their work and personal lives more effectively while avoiding the need for daily commutes. Employers may have specific requirements regarding location, equipment, and work hours, so it's important to review job descriptions carefully.

What are some common challenges faced by employees working in a remote American Home-based role, and how can they be addressed?

Remote American home-based roles often present challenges like maintaining work-life balance, combating feelings of isolation, and staying motivated without in-person supervision. To address these, it's important to set clear work hours, create a dedicated workspace, and actively participate in virtual team meetings. Regular communication with colleagues and utilizing organization-provided resources for remote work support can also enhance both productivity and job satisfaction.

What are the key skills and qualifications needed to thrive as a Remote American Home customer service representative, and why are they important?

To thrive as a Remote American Home customer service representative, you need excellent communication skills, problem-solving abilities, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with CRM software, live chat systems, and basic computer applications is typically required. Strong listening skills, patience, and the ability to work independently make someone stand out in this position. These qualities ensure effective customer support, high satisfaction rates, and efficient remote operations.

What is the difference between Remote American Home vs Remote Customer Service Representative?

AspectRemote American HomeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes relevant experienceHigh school diploma or equivalent, customer service experience preferred
Work EnvironmentHome-based, flexible hours, independent workHome-based, often scheduled shifts, client interaction
Industry UsageReal estate, home services, or related sectorsRetail, telecom, tech support, various industries
Search & Comparison IntentUnderstanding remote work in home-related industriesCustomer service roles in remote settings

Remote American Home typically involves roles related to real estate or home services, focusing on home-based work in specific industries. Remote Customer Service Representative positions are more general, covering customer support across various sectors. Both roles are remote, but they differ in industry focus and job functions, making the comparison useful for job seekers exploring remote work options in different fields.

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What cities are hiring for Remote American Home jobs?

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What are the most commonly searched types of American Home jobs?

The most popular types of American Home jobs are:

What states have the most Remote American Home jobs?

States with the most job openings for Remote American Home jobs include:

What job categories do people searching Remote American Home jobs look for?

The top searched job categories for Remote American Home jobs are:

Remote American Home jobs near you
Infographic showing various Remote American Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $57,562 per year, or $27.7 per hour.

Customer Welcome Specialist

First American

Concord, NC • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoAt First American Home Warranty, we've been helping homeowners protect their homes with reliable home warranty solutions for more than 40 years. We pride ourselves on delivering exceptional customer experiences and building lasting relationships through every interaction.
As a Customer Welcome Specialist, you'll be the first point of contact for new customers, helping them understand their home warranty coverage and making them feel confident about their purchase.

How You'll Contribute

  • Initiate welcome calls to new home warranty customers within established service-level timeframes.
  • Create a positive first impression by providing a warm, friendly, and professional introduction.
  • Clearly explain home warranty coverage, benefits, and how customers can maximize the value of their plan.
  • Answer customer questions and resolve concerns, ensuring customers understand their coverage and feel confident using their warranty.
  • Introduce and promote the SafeStreets/ADT member benefit by confidently communicating its value and completing warm transfers to our ADT partner.
  • Recommend additional coverage options or service upgrades that enhance the customer's protection and overall experience when appropriate.
  • Accurately document customer interactions and maintain detailed records in company systems.
  • Partner with teammates and cross-functional departments to deliver a seamless customer experience.
  • Meet or exceed individual and team performance expectations, including call quality, customer satisfaction, SafeStreets transfer goals, and other sales and service metrics.

What You'll Bring

  • High school diploma or equivalent required
  • Minimum of one year of customer service experience.
  • Excellent customer service skills with a genuine passion for helping others.
  • Strong verbal communication and active listening skills.
  • Ability to confidently educate customers and effectively communicate product and service benefits.
  • Strong problem-solving skills with the ability to identify customer needs and provide appropriate solutions.
  • Exceptional attention to detail and organizational skills.
  • Ability to manage multiple tasks in a fast-paced, metrics-driven environment.
  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Experience working in a call center, customer engagement, inside sales, or customer retention environment is a plus.
Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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