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Remote Amazon Work Jobs in Massachusetts (NOW HIRING)

Telus Digital

$140K - $200K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Experience with foundational CCaaS (Zendesk, Amazon Connect, Twilio, Intercom, or NiCE) is ...

Telus Digital

$140K - $200K/yr

Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote ... Experience with foundational CCaaS (Zendesk, Amazon Connect, Twilio, Intercom, or NiCE) is ...

Nexthink

Solution Consultant - Healthcare (VDI)

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hands-on, multi-site experience with Citrix, AVD, Windows 365, Omnissa Horizon, or Amazon ... Hybrid work model that balances office and remote work, with structured onboarding to foster ...

New

McQuade Organization

$17.50 - $23.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

McQuade Organization

$16 - $21.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

McQuade Organization

$16 - $21.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

McQuade Organization

$16 - $21.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

McQuade Organization

$17.50 - $23.75/hr

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity. * Excellent verbal and written communication skills. * Reliable internet ...

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Showing results 41-60

All JobsAmazon Work JobsRemote Amazon Work JobsRemote Amazon Work Jobs in Massachusetts

Remote Amazon Work information

See Massachusetts salary details

$24K

$163.3K

$210.2K

How much do remote amazon work jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote amazon work in Massachusetts is $163,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $145,800.00 and $182,400.00 per year, depending on experience, location, and employer.

What is remote Amazon work?

A Remote Amazon Work job allows employees or independent contractors to work for Amazon from home or another remote location. These roles can include customer service, data entry, virtual assistance, software development, and more. Requirements vary based on the position, but most roles require a reliable internet connection and strong communication skills. Remote Amazon jobs offer flexibility and the opportunity to work for a global company without commuting to an office.

What does a typical day look like for someone working remote Amazon work?

A typical day in a remote Amazon role often involves scheduled log-in times, responding to customer inquiries or processing orders through online platforms, and managing tasks using Amazon's proprietary tools. Communication with supervisors and team members typically happens via chat, email, or virtual meetings. You may also be required to track your performance metrics and participate in ongoing training sessions. While the role is primarily independent, regular interaction and collaboration with your team are essential to ensure seamless operations and excellent customer service.

What are the key skills and qualifications needed to thrive in remote Amazon work, and why are they important?

To excel in Remote Amazon Work, candidates typically need strong organizational abilities, communication skills, and proficiency with computers, often supported by a high school diploma or equivalent. Familiarity with Amazon's platforms, customer service software, and basic productivity tools such as Microsoft Office or Google Workspace is highly beneficial. Outstanding time management, self-motivation, and problem-solving abilities set top performers apart in this role. These competencies enable remote employees to efficiently address customer or operational needs, collaborate virtually, and uphold Amazon’s service standards.

What are the most commonly searched types of Amazon Work jobs in Massachusetts?

The most popular types of Amazon Work jobs in Massachusetts are:

What are popular job titles related to Remote Amazon Work jobs in Massachusetts?

For Remote Amazon Work jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Work jobs in Massachusetts look for?

The top searched job categories for Remote Amazon Work jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Amazon Work jobs?

Cities in Massachusetts with the most Remote Amazon Work job openings:

Remote Amazon Work jobs near you
Infographic showing various Remote Amazon Work job openings in Massachusetts as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $163,321 per year, or $78.5 per hour.

Associate Principal, AI & CX Solutions Strategist

Telus Digital

On-site, Remote

$140K - $200K/yr

Full-time

Re-posted 27 days ago

TELUS Digital rating

7.7

Company rating: 7.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

98th of 224 rated it services

Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location and Flexibility
Our Associate Principal, AI & CX Solutions Strategist,is an integral part of our Strategy team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S.
The Opportunity
We are seeking an agile, forward-thinking Associate Principal, AI & CX Solutions Strategist to drive digital and AI transformation initiatives across our global contact center operations.
Note: While this is a leadership-level role in our consulting practice, this is not a legacy systems role. We are explicitly looking for a hybrid strategist and technologist (ideally with 3-6 years of highly relevant experience) who understands the modern AI ecosystem (Conversational AI, LLMs, AI Agents) and can translate those capabilities into high-impact business outcomes.
Operating at the intersection of management consulting and solutions architecture, you will partner closely with CX strategy and AI product teams to move clients rapidly from concept to working proofs-of-concept. The ideal candidate has a "builder" mindset, a deep understanding of the modern tech stack, and the ability to confidently counsel enterprise clients on adopting cutting-edge CX innovations to redefine the future of customer experience.
Responsibilities
  • Bridge Strategy & Technology: Act as a strategic bridge between business goals and AI capabilities, defining UX features, AI agent-assist tools, and the success metrics for modern deployments.
  • Strategic Prototyping: Move clients beyond theoretical frameworks by designing AI-driven CX strategies and advising on pilot programs and implementation readiness.
  • Build Business Cases: Partner with Product, CCaaS, and Data & AI teams to design high-level architecture visions and build functional, strategic business cases for both modern AI tools and foundational contact center tech.
  • Drive Value: Identify, quantify, and prioritize tech/AI opportunities to radically enhance the customer experience, improve operational agility, and drive ROI.
  • Shape the Roadmap: Provide continuous, hands-on input into the CX Product roadmap, feeding new, cutting-edge product features back into CX strategy engagements.
  • Enable the Organization: Translate complex tech/AI architecture visions into actionable deployment plans and collaborate with cross-functional teams to keep go-to-market and sales collateral relevant.
  • Champion Innovation: Stay relentlessly up-to-date on emerging tech/AI trends in the contact center space (e.g., autonomous AI agents, LLM advancements), inspiring clients and internal teams with the "art of the possible."

Skills & Qualifications
  • Experience: 5-10 years of experience in management consulting, digital/product strategy, or a pre-sales/solutions engineering role, ideally within a high-growth tech or AI-forward environment.
  • Tech Stack Fluency: Proficient in modern contact center ecosystems as an operator and/or implementation lead. Experience with foundational CCaaS (Zendesk, Amazon Connect, Twilio, Intercom, or NiCE) is preferred, coupled with a strong understanding of emerging Conversational AI, GenAI agents, and LLM integrations.
  • The "Builder" Mindset: You thrive in ambiguity, move with velocity, and possess the agility to translate highly technical AI concepts into clear, actionable business strategies for non-technical stakeholders.
  • Analytical Rigor: Strong strategic and analytical skills, with a proven ability to quantify the business value and ROI of tech/AI solutions.
  • Executive Communication: Excellent verbal and written communication skills; you can effortlessly pivot from a technical architecture discussion to an executive board presentation.
  • Curiosity: Deep intellectual curiosity and a genuine passion for the 'latest and greatest' improvements in digital CX and AI.

Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.

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