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Remote Amazon Technical Academy Jobs (NOW HIRING)

Boll & Branch

Sr. Manager, Amazon (Remote)

New York, NY · Remote

$100K - $150K/yr

As Senior Manager, Amazon, you will own the strategy, growth, and day-to-day operation of the ... Ability to quickly understand, simplify, internalize, and communicate complex or technical concepts

Boll & Branch

Sr. Manager, Amazon (Remote)

Summit, NJ · Remote

$100K - $150K/yr

As Senior Manager, Amazon, you will own the strategy, growth, and day-to-day operation of the ... Ability to quickly understand, simplify, internalize, and communicate complex or technical concepts

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How much do remote amazon technical academy jobs pay per year?

As of Sep 15, 2026, the average yearly pay for remote amazon technical academy in the United States is $156,348.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $205,000.00 per year, depending on experience, location, and employer.

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Technical Support Engineer (Remote/West Coast)

Remote

Tenable, Inc.
Network Security • 1 - 5K employees
Learn more about Tenable, Inc.external

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Your Role:

Join our Technical Support Team at Tenable where you'll play a pivotal role in bridging the gap between our products and customers. Solve real-world technical challenges by offering exceptional support for cutting-edge vulnerability assessment and compliance auditing software. Your expertise will shine in complex, multi-layered customer environments. 

Our suite of products, detailed at https://www.tenable.com/products, offers a diverse range of opportunities. From assisting customers with their first Nessus scanner to guiding them through intricate log correlation and real-time vulnerability analysis, you'll contribute to mitigating cyber risks and closing the Cyber Exposure gap. Join us in delivering top-notch support that makes a difference!

Your Opportunity: 

  • Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
  • Troubleshoot, analyze and address customer technical inquiries and  ensure timely problem resolution.
  • Use remote troubleshooting techniques to troubleshoot and correct issues
  • Analyzing vulnerability scan results, system audits, and log events
  • Help customers understand vulnerability scan results, system audits, and/or log events and provide clear, concise, and actionable information to quickly resolve issues
  • Recreate customer software issues in a lab environment for engineering assessment
  • Ensure customer feedback is properly captured and channeled into Product Management and Research & Development
  • Maintain in-depth knowledge of Tenable products and information security best-practices
  • Create and publish solution knowledge for re-use by customers and Tenable employees
  • Continually review personal performance metrics to ensure goals are consistently met
  • May perform other duties and responsibilities that management may deem necessary from time to time
  • Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What You'll Need:

  • Bachelor's degree in a technical field or equivalent experience
  • 2+ years professional experience with networking (TCP/IP), Linux/Unix, macOS, Windows administration, patch deployment, and system configuration.
  • Experience providing technical support to enterprise clients, troubleshooting complex issues in production or customer environments; network security experience a plus.
  • Demonstrated interest in AI and Large Language Models (LLMs), with hands-on experience professionally or personally. Willingness to adopt and help evolve AI-driven tools designed to accelerate case resolution and elevate the customer experience.
  • Knowledge of computer, network, and application security; familiarity with Nessus or similar tools is a bonus
  • Strong analytical and problem-solving skills, with the ability to learn quickly
  • Excellent written and verbal communication; customer-focused mindset
  • Ability to manage multiple priorities in a fast-paced environment to help meet business and client needs
  • Flexibility to work occasional weekends or holidays
  • Must be based on or reside on the West Coast

And Ideally:

  • Using Nessus and/or other vulnerability management or cybersecurity tools, either professionally or in an academic setting
  • Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
  • Log analysis using a SEIM product (Splunk, ElasticSearch, etc)
  • Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
  • Virtualization technology (VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, etc.)
  • Fundamental understanding of programming languages
  • Experience in Industry Security Standards (DISA, HIPAA, CIS, ISO 27001, etc)
  • Experience with or understanding of Certificates and CA's
  • Basic understanding of reviewing PCAPs with tools such as Wireshark
  • Bilingual candidates are desirable but not required (Spanish, Portuguese)

#LI-Remote #LI-MM1

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