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Remote Amazon Live Chat Support Jobs in Utah (NOW HIRING)

Preference for candidate to live in Mountain or Pacific Time Zones Role and Responsibilities ... chat groups and email Build relationships with advisors, internal departments and suppliers Team ...

Product Manager | Fully Remote USA

Sandy, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements ... Support teams and customers through training, documentation, and the occasional deep-dive ...

Product Manager | Fully Remote USA

Sandy, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements ... Support teams and customers through training, documentation, and the occasional deep-dive ...

Product Manager | Fully Remote USA

Sandy, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead ideas from "what if?" to "it's live," including hypothesis creation, discovery, requirements ... Support teams and customers through training, documentation, and the occasional deep-dive ...

Cursor Tutor

Spanish Fork, UT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Cursor Tutor

Cedar City, UT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Cursor Tutor

Provo, UT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Cursor Tutor

Logan, UT · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Showing results 21-40

Remote Amazon Live Chat Support information

What is the difference between Remote Amazon Live Chat Support vs Remote Customer Service Representative?

AspectRemote Amazon Live Chat SupportRemote Customer Service Representative
CredentialsBasic customer service skills, familiarity with Amazon platformCustomer service skills, sometimes specific product or industry knowledge
Work EnvironmentOnline chat platform, Amazon-specific toolsVarious industries, multiple communication channels
Employer & IndustryAmazon, e-commerceMultiple sectors including retail, telecom, finance
Search & Comparison IntentFocus on Amazon-specific support rolesBroader customer service roles across industries

Remote Amazon Live Chat Support primarily involves assisting customers via live chat on Amazon's platform, focusing on product inquiries, order issues, and account support. Remote Customer Service Representatives handle a wider range of customer inquiries across various industries and communication channels. While both roles require strong communication skills, Amazon Live Chat Support is specialized for e-commerce and Amazon-specific tools, whereas Customer Service Representatives may work in different sectors with broader responsibilities.

What are popular job titles related to Remote Amazon Live Chat Support jobs in Utah?

For Remote Amazon Live Chat Support jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Live Chat Support jobs in Utah look for?

The top searched job categories for Remote Amazon Live Chat Support jobs in Utah are:

What cities in Utah are hiring for Remote Amazon Live Chat Support jobs?

Cities in Utah with the most Remote Amazon Live Chat Support job openings:

Pricing Specialist-AT&T

Telarus

Sandy, UT • Remote

Full-time

Re-posted 16 hours ago


Job description

Headquarters is located in Sandy, Utah however, this position is remote and can be worked from anywhere in the U.S.

  • Must be willing to work 10am-7pm Mountain Time hours
  • Preference for candidate to live in Mountain or Pacific Time Zones


Role and Responsibilities

Primary functions of this role include but are not limited to:

Specializing in pricing ACC, AT&T, Brightspeed, Lumen and Verizon on the pre-sales side of Operations

You may be assigned to specific suppliers exclusively.

Processing quote requests for our sales advisors by utilizing supplier portals, channel contacts, and rate cards

Processing deal registrations

Segmentation and serviceability checks

Contract creation

Ensure accuracy of signed contract/documents, order gathering forms and LOAs

Research where answers and solutions are unclear or unknown

Provide resolution on first-level pricing escalations

Salesforce opportunity, quote, and order management

Strive for a 2-hour quote pick-up within Salesforce

Strive for a 2-hour email response time

Juggle processing new quote requests while handling questions, contract, and order requests from previous quotes

Monitor and respond to questions through company chat groups and email

Build relationships with advisors, internal departments and suppliers

Team coverage

Attend regular supplier meetings and trainings

Responsible for taking calls from the shared call queue and making regular outgoing calls to suppliers and advisors

Qualifications and Education Requirements

Bachelor's degree preferred

Telecom experience6 months+ preferred

  • Adaptable to constant change
  • Customer service background
  • Advanced organizational skills
  • Microsoft Office365 predominantly with Outlook and Excel
  • Intermediate computer knowledge
  • Intermediate comprehension of telecom/technology carrier's product offerings
  • Exceptional written and verbal skills with engaging phone presence

Preferred Skills

1+ year telecom/technology experience

  • Detail driven, ability to prioritize
  • Ability to work within the "grey" when things are not black and white
  • Self-motivated
  • Strong communicator - ability to have hard conversations
  • Personable
  • Team collaborator
  • Quick learner
  • Independent problem solver
  • Forward thinker

Additional Notes

Additional job duties and projects may be assigned. Prior experience quoting with AT&T, Lumen, Brightspeed, and/or Verizon is preferred but not required.