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Remote Amazon Driver Support Jobs in Austin, TX (NOW HIRING)

Motive

Senior IT Support Engineer

Austin, TX · On-site +1

$125K - $170K/yr

For the first time ever, safety, operations and finance teams can manage their drivers, vehicles ... and remote connectivity, and core corporate IT operations. You will report into Austin Karr ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

$145K - $165K/yr

... first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS ... LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

... first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS ... LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · On-site +1

$145K - $165K/yr

... first Amazon Connect partner globally to be signed. The practice has delivered over 500 AWS ... LI-Remote We may use artificial intelligence (AI) tools to support parts of the hiring process ...

First Citizens Bank

Lead Data Engineer

Austin, TX · Remote

$113K - $136K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Develop and support data warehouses, Operational Data Stores (ODS), and ETL/ELT pipelines that ...

First Citizens Bank

Lead Data Engineer

Austin, TX · Remote

$113K - $136K/yr

Overview This is a remote role that may only be hired in the following location(s): North Carolina ... Develop and support data warehouses, Operational Data Stores (ODS), and ETL/ELT pipelines that ...

Cloudelligent

AWS Solutions Architect- AI/ML

Austin, TX · Remote

$64.25 - $84.25/hr

AWS Solutions Architect- AI/ML Employment Time: Full-Time This Is a fully remote position with ... Knowledge of AWS services like Amazon SageMaker, AWS Bedrock, Redshift, Glue, Kinesis, Athena, and ...

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Remote Amazon Driver Support information

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How much do remote amazon driver support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote amazon driver support in Austin, TX is $39.52, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.20 per hour, depending on experience, location, and employer.

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are popular job titles related to Remote Amazon Driver Support jobs in Austin, TX?

For Remote Amazon Driver Support jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Driver Support jobs in Austin, TX look for?

The top searched job categories for Remote Amazon Driver Support jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Amazon Driver Support jobs?

Cities near Austin, TX with the most Remote Amazon Driver Support job openings:

Remote Amazon Driver Support jobs near you

Senior IT Support Engineer

Motive

Austin, TX • On-site, Remote

$125K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
As a Senior IT Engineer at Motive, you will help design, build, and scale the systems that power our global workforce, spanning end-user computing, identity and access, collaboration tooling, office and remote connectivity, and core corporate IT operations. You will report into Austin Karr, Director of IT, and serve as a senior technical contributor who improves reliability, security, and user experience while translating business needs into practical, well-engineered solutions. This is a hybrid role 2x a week in office.
This role is ideal for someone who is hands-on, systems-minded, and energized by solving difficult technical problems across multiple layers of the environment. You should be comfortable operating with broad stakeholder awareness, partnering across teams, and bringing a new perspective to existing solutions as Motive continues to scale.
What You'll Do:
  • Design, implement, and improve scalable corporate IT infrastructure and services for both office-based and remote employees.
  • Lead complex troubleshooting and root-cause analysis across endpoints, identity, collaboration platforms, and network layers to restore service quickly and prevent repeat issues.
  • Use agentic development practices to design and build secure, scalable internal tools that automate workflows, improve employee productivity, and extend IT's ability to support the business.
  • Build and maintain technical standards, documentation, and operational processes that improve reliability, security, monitoring, and supportability.
  • Translate business and stakeholder needs into well-engineered solutions, partnering across departments and with third-party vendors when needed.
  • Act as a subject matter expert within IT, driving projects of diverse scope and raising the bar for operational excellence across the department.

What We're Looking For:
  • 5+ years of experience in IT engineering, systems administration, network engineering, or a related corporate IT role.
  • Expertise supporting modern corporate IT environments, including identity platforms, collaboration tools, endpoint operating systems, and device management.
  • Demonstrated ability to plan and execute complex projects independently, identify root causes, and drive solutions that support departmental goals.
  • Strong written documentation and cross-functional communication skills, with the ability to build trust and operate as a reliable technical advisor.

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits
The base compensation range for this role is:
$125,000-$170,000 USD
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

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