Remote Mac Support Jobs in Austin, TX (NOW HIRING)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
On the Engineering Systems team at CrowdStrike, we operate and maintain many of the systems and services that support the build, test, signing, and deployment of our software to the cloud and to our customers, as well as providing consultation, troubleshooting, and engineering support for the creation and maintenance of the pipelines that provide those functions. As CrowdStrike grows, we're looking for an automation engineer who can help us move from the tools that got us where we are now to the tools that can take us into the future.
What You'll Do:

• Manage code signing for binaries, packages, and or software artifacts across multiple platforms (e.g. Windows, Linux, Mac). Including Microsoft Azure Artifact Signing, Mac OS/IOS Code Signing, Android Package Signing, and Linux Package Signing.
• Manage certificate lifecycles, including issuance, renewal, revocation, and storage.
• Design, implement, and maintain encryption, certificate, and code signing frameworks. Including automation solutions and tooling that ensure the reliability, efficiency, and scalability of build systems.
• Proactively identify opportunities to improve the operation of existing systems
• Drive improvements end-to-end, from the initial design stage (including eliciting specifications from key stakeholders) all the way to delivering a finished product internal customers can benefit from
• Produce clear and maintainable code with minimal oversight
• Provide documentation for the users of the tools created
• Perform code reviews
• Perform typical on-call build engineer functions such as plan/pipeline configuration changes, troubleshooting assistance, or system/service maintenance/restoration
• Troubleshooting and remediate issues across build, packaging, and deployment failures
• Serve as a member of an on-call rotation
• Work productively as a remote employee

What You'll Need:

• U.S. citizenship or Green Card/permanent resident status
• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
• 5+ years of professional software engineering or DevOps/build engineering experience
• Proficiency in Python for scripting and automation
• Deep knowledge of encryption/PKI concepts (public/private key pairs, certificate authorities, hashing/signing algorithms) as they relate to code signing
• Experience writing Groovy for Jenkins pipeline development (Jenkinsfiles, shared libraries)
• Proven capabilities operating, administering, and troubleshooting CI/CD platforms (e.g. Jenkins, GitLab)
• Experience with containerization (Docker, Kubernetes)
• Experience with configuration tools such as Ansible, Chef, and or Salt
• Experience automating virtualization environments (e.g. VMWare)
• Familiarity with public cloud APIs (e.g. AWS, GCP, Azure)
• Familiarity with build/release engineering and software development lifecycles
• Ability to work collaboratively with development teams to support and improve build/release processes
• Collaborate effectively with global, cross-functional teams across multiple time zones.
• Must exhibit meticulous attention to detail, and have the ability to make good, timely decisions.
• Demonstrate self-learning capabilities and taking initiative in a fast pace/quickly changing environment.
• Security mindset, general understanding of cybersecurity principles and how to work within its limits
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
Find out more about your rights as an applicant.
CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $120,000 - $180,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please click here.
Expected Close Date of Job Posting is:10-14-2026