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Remote Amazon Driver Support Jobs in Dallas, TX (NOW HIRING)

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are ... The role focuses on designing and developing customer engagement workflows, integrating Amazon ...

Krest Global Solutions

Senior Product Manager

Dallas, TX · On-site +1

$50 - $60/hr

... support, care management, and utilization review. · Proven experience with Amazon Connect ... US (Remote/Hybrid - Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / ...

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All JobsAmazon Driver Support JobsRemote Amazon Driver Support JobsRemote Amazon Driver Support Jobs in Dallas, TX

Remote Amazon Driver Support information

See Dallas, TX salary details

$16

$39

$67

How much do remote amazon driver support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote amazon driver support in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

How to become a Remote Amazon Driver Support?

To become a Remote Amazon Driver Support, candidates typically need customer service experience, strong communication skills, and familiarity with delivery operations. A high school diploma or equivalent is usually required, and proficiency with computers and remote communication tools is beneficial. Applying through Amazon's careers website and completing the company's interview process are essential steps.

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.
What are popular job titles related to Remote Amazon Driver Support jobs in Dallas, TX? For Remote Amazon Driver Support jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Driver Support jobs in Dallas, TX look for? The top searched job categories for Remote Amazon Driver Support jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Amazon Driver Support jobs? Cities near Dallas, TX with the most Remote Amazon Driver Support job openings:
Remote Amazon Driver Support jobs near you
Infographic showing various Remote Amazon Driver Support job openings in Dallas, TX as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

Advanced Technical Support Group Engineer- Remote

Crestron Electronics, Inc.

Plano, TX • On-site, Remote

$77K - $110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Crestron Electronics rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

19th of 156 rated electronics manufacturers

Job description

At Crestron Electronics, Inc we build the technology that integrates technology.
We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products' are integrated into new high-tech commercial buildings' to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world!
Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.
The ATSG Engineer manages the resolution of customer issues either remotely or, when necessary, onsite by applying their advanced technical knowledge and expertise in addition to resources available to them. They must resolve support cases that have been assigned to them, carefully documenting the steps taken to enhance the company support database and managing all communications and follow-up related to the case.
This is a 100% remote opportunity
Responsibilities:
  • Handle escalated Technical Support cases
  • Provide remote assistance and on-site support to Crestron's dealers and customers while working to resolve technical issues that cannot be efficiently resolved through typical phone support channels
  • Stage dealer projects and programs in the process of reproducing and resolving the reported issues
  • Review project designs and programming to ensure they conform to best practices
  • Gather logs, packet captures, and any other data necessary to effectively
  • Perform site surveys to verify installations meet industry and Crestron standards
  • Clearly define and communicate how the customers concerns will be addressed and effectively manage expectations
  • Proactively identify potential conflicts and delays, and work to manage and mitigate project risks
  • Liaison with sustaining engineers and product managers as required to resolve customer concerns

Qualifications:
  • H.S. Diploma or General Education Degree (GED) required
  • Bachelors in EE or CS degree preferred
  • 6-8 years working in the AV industry and 5 years of experience in Customer Support
  • 3-5 years experience with Crestron's proprietary software development tools, including Simpl Windows, Simpl+, Simpl#, and D3Pro
  • Works under minimal supervision with wide latitude for independent judgement
  • Ability to undertake assigned projects with baseline information for completion and evolve project complexity with minimal supervision
  • Ability to read and interpret system schematics, floorplans, etc.
  • Proficient in Microsoft OS environments
  • Proficient in Apple OS and applications desirable
  • Proficient in MS 365 platforms: Excel, Word, PowerPoint required, Teams preferred
  • Moderate / Advanced project management skills
  • Must possess excellent interpersonal/written/verbal communication skills, with the ability to learn new technologies
  • Able to effectively prioritize tasks to maximize benefit to the organization
  • Able to work flexible hours as required by the client
  • Crestron Certified Programmer required
  • Crestron DMC-E Certified required
  • Crestron DMC-N Required
  • 70 % travel

Per applicable state requirements, the annual pay range for this position ($77,000 - $110,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.
Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.
At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron's success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.
EOE/M/F/D/V
*No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

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