We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are ...
We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are ...
The Sr. Customer Sales Lead (CSL) - Amazon & Pureplay owns end-to-end Joint Business Planning and ... This role is fully remote. Candidates can be based anywhere in the US. Approximately 25% travel ...
The Sr. Customer Sales Lead (CSL) - Amazon & Pureplay owns end-to-end Joint Business Planning and ... This role is fully remote. Candidates can be based anywhere in the US. Approximately 25% travel ...
The Sr. Customer Sales Lead (CSL) - Amazon & Pureplay owns end-to-end Joint Business Planning and ... This role is fully remote. Candidates can be based anywhere in the US. Approximately 25% travel ...
The Sr. Customer Sales Lead (CSL) - Amazon & Pureplay owns end-to-end Joint Business Planning and ... This role is fully remote. Candidates can be based anywhere in the US. Approximately 25% travel ...
Remote- Customer Experience Service
Seattle, WA · Remote
$18.25 - $24.75/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Seattle, WA · Remote
$18.25 - $24.75/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Seattle, WA · Remote
$18.25 - $24.75/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Remote- Customer Experience Service
Seattle, WA · Remote
$18.25 - $24.75/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...
Customer Service II
Kent, WA · Remote
$21.88/hr
Regional Animal Shelter Call Center Customer Service answering questions concerning animals -remote work. (telework) Provide friendly, relevant, encouraging and reliable information and assistance ...
Customer Service II
Kent, WA · Remote
$21.88/hr
Regional Animal Shelter Call Center Customer Service answering questions concerning animals -remote work. (telework) Provide friendly, relevant, encouraging and reliable information and assistance ...
Customer Service Representative { REMOTE }
Seattle, WA · On-site +1
$32 - $45/hr
The Customer Service Representative's job necessitates prioritizing all activities related to supporting our customers' order processing and fulfillment. The primary responsibility is the processing ...
Customer Service Representative { REMOTE }
Seattle, WA · On-site +1
$32 - $45/hr
The Customer Service Representative's job necessitates prioritizing all activities related to supporting our customers' order processing and fulfillment. The primary responsibility is the processing ...
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... AWS services (Lambda, S3, DynamoDB, API Gateway) * CRM platforms (Salesforce, Zendesk, ServiceNow ...
Quick apply
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... AWS services (Lambda, S3, DynamoDB, API Gateway) * CRM platforms (Salesforce, Zendesk, ServiceNow ...
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... AWS services (Lambda, S3, DynamoDB, API Gateway) * CRM platforms (Salesforce, Zendesk, ServiceNow ...
Quick apply
Solutions Architect - Amazon Connect
Lynnwood, WA · Remote
$70 - $100/hr
Remote (US-based preferred) Employment Type: Full-time (flexible) About the Role We are seeking an ... AWS services (Lambda, S3, DynamoDB, API Gateway) * CRM platforms (Salesforce, Zendesk, ServiceNow ...
Remote Customer Service and Sales
Bellevue, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Bellevue, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Issaquah, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Issaquah, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Renton, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Renton, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Auburn, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Auburn, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Redmond, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Redmond, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Tacoma, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Tacoma, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Bothell, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Bothell, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Bellevue, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Bellevue, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Kent, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Kent, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Bremerton, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Bremerton, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Customer Service and Sales
Kent, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Quick apply
Remote Customer Service and Sales
Kent, WA · Remote
$69K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...
Remote Amazon Customer Service information
See Renton, WA salary details
$11.09 - $12.83
2% of jobs
$12.83 - $14.58
4% of jobs
$14.58 - $16.32
11% of jobs
$17.29 is the 25th percentile. Wages below this are outliers.
$16.32 - $18.07
15% of jobs
The median wage is $19.67 / hr.
$18.07 - $19.81
20% of jobs
$19.81 - $21.56
15% of jobs
$22.76 is the 75th percentile. Wages above this are outliers.
$21.56 - $23.30
13% of jobs
$23.30 - $25.05
7% of jobs
$25.05 - $26.79
6% of jobs
$26.79 - $28.54
4% of jobs
$28.54 - $30.28
3% of jobs
$11
$21
$30
How much do remote amazon customer service jobs pay per hour?
Can you do Amazon customer service from home?
Is Amazon offering remote jobs?
Does Amazon allow any remote work?
What are the key skills and qualifications needed to thrive in the Remote Amazon Customer Service position, and why are they important?
To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.
What is a Remote Amazon Customer Service job?
A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.
How much does Amazon remote customer service pay?
What does a typical day look like for a Remote Amazon Customer Service representative?
A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

Full-time
Posted 22 days ago
Amazon rating
7.4
Based on 6,886 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Come build the future of data streaming with the Amazon Managed Streaming for Kafka (MSK) team!
We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are looking for engineers who are enthusiastic about data streaming, and are as passionate about contributing to open source as they are about solving real customers' business needs, at AWS scale.
As a member of the Amazon MSK team, you will be making contributions to the entire stack - the APIs and the workflows that make up the MSK service, the core Kafka platform, and stand-alone tools that make it easier for Kafka community to operate Kafka better. Upstream compatibility is a core tenet of MSK
Your code changes to the Kafka platform will be released back to open source. As a member of an AWS service that builds on top of a popular open source technology, this is a unique opportunity to work on a team that straddles both worlds - open source and Amazon-internal software. You will design and build new features, make performance improvements, identify and investigate new technologies, prototype solutions, build scalable services, and test and review changes, to deliver an exceptional customer experience.
The ideal candidate has experience designing large-scale systems supporting millions of transactions per second, enjoys solving complex software problems, and possesses analytical, design and problem-solving skills
Ideally you have an in-depth understanding of streaming data technologies like Amazon Kinesis or Apache Kafka, and experience with open-source data processing frameworks like Apache Spark, Apache Flink, or Apache Storm. Your responsibilities will include collaborating with other engineers to build a large scale AWS service, and work with senior leaders to define your team's roadmap, including identifying design and code changes needed in the underlying open source platforms.
Learn more about Amazon MSK: - AWS re:Invent 2018: Amazon Managed Streaming for Kafka (Amazon MSK) Launch
* AWS re:Invent 2020: How Goldman Sachs uses an Amazon MSK backbone for Transaction Banking Platform
* AWS re:Invent 2020: How New Relic is migrating its Apache Kafka cluster to Amazon MSK
* AWS re:Invent 2021: How Coinbase uses Amazon MSK as an event store for applications
* MSK Tiered Storage: Optimize cost and improve Kafka scalability
* AWS re:Invent 2023: How Rivian builds real-time analytics from electric vehicles
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US