ZipRecruiter

Log In

2

Remote Amazon Bilingual Customer Service Jobs in Riverside, CA

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

next page

Showing results 1-20

All JobsAmazon Bilingual Customer Service JobsRemote Amazon Bilingual Customer Service JobsRemote Amazon Bilingual Customer Service Jobs in Riverside, CA

Remote Amazon Bilingual Customer Service information

See Riverside, CA salary details

$10

$18

$26

How much do remote amazon bilingual customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote amazon bilingual customer service in Riverside, CA is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.57 per hour, depending on experience, location, and employer.

What is the difference between Remote Amazon Bilingual Customer Service vs Remote Amazon Customer Service?

AspectRemote Amazon Bilingual Customer ServiceRemote Amazon Customer Service
CredentialsFluent in two languages, customer service experienceEnglish proficiency, customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Employer & IndustryAmazon, e-commerceAmazon, e-commerce
Search & Comparison IntentSeeking bilingual support roles at AmazonSeeking general customer support roles at Amazon

Remote Amazon Bilingual Customer Service involves assisting customers in two languages, often requiring bilingual skills and language certifications. Remote Amazon Customer Service typically requires English proficiency and focuses on general support. Both roles are remote, serve Amazon's e-commerce platform, and share similar work environments. The key difference is the language requirement, making the bilingual role suitable for multilingual candidates seeking specialized support positions.

What are popular job titles related to Remote Amazon Bilingual Customer Service jobs in Riverside, CA?

For Remote Amazon Bilingual Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Bilingual Customer Service jobs in Riverside, CA look for?

The top searched job categories for Remote Amazon Bilingual Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Amazon Bilingual Customer Service jobs?

Cities near Riverside, CA with the most Remote Amazon Bilingual Customer Service job openings:

Remote Amazon Bilingual Customer Service jobs near you

Bilingual Customer Care Specialist II (Manheim)

Cox Communications, Inc.

Riverside, CA • On-site, Remote

$21.83 - $32.79/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Cox Communications rating

8.2

Company rating: 8.2 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

21st of 99 rated telecommunications companies

Job description

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Customer Care Specialist II

Management Level

Individual Contributor

Flexible Work Option 

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Customer Care Specialist II plays an advanced mid-level role in assisting customers through various channels, including inbound calls, support ticketing systems, and established customer engagement. They focus on developing and maintaining positive relationships with customers by addressing inquiries related to company products, features, and services. Their responsibilities encompass handling routine customer care tasks with guidance, including responding to customer requests, tracking and documenting issues, troubleshooting basic problems, escalating when needed, coordinating with other teams, and using basic computer and communication skills. While proficient at resolving common and moderately complex concerns independently, they refer complex, unexpected, or recurring issues to internal experts to ensure prompt and effective resolution. Customer Care Specialist II serves as experienced frontline support, delivering exceptional customer service and contributing to overall customer satisfaction.

PRIMARY DUTIES/KEY RESPONSIBILITES

  • Receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
  • Provide Tier 1 support, troubleshooting, and resolving standard and recurring issues with the customer's configuration, company software, or other vendor integration points.
  • Provide one-on-one training for new and/or existing customers as needed while working on support issues to help drive customer satisfaction.
  • Apply appropriate security tools or processes to assess customer records or other electronic information.
  • Document customer inquiries, status, and resolution.
  • Work across teams when needed and follow up with customers to resolve issues satisfactorily.
  • Provide effortless Customer Experience: Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern.
  • Perform related duties as assigned by the supervisor.

Qualifications:

Minimum:

  • High School Diploma/GED

  • Generally, less than 2 years of experience

  • Schedule - must have flexibility to work evenings, weekends, holidays as required.

  • Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.

  • Understand foundational levels of computers and technology, internet, email.

  • Excellent oral and written communications skills, particularly in a phone or email context.

  • Experience working in a contact center metrics driven environment.

  • Strong communication skills and basic computer knowledge.

  • Ability to operate under tight pressure.

  • Experience working in the automotive industry.

  • Bilingual English-Spanish is required

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cox Communications logo

About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

View All Cox Communications Jobs

Apply