Remote Alarm Monitoring Jobs in Massachusetts (NOW HIRING)

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Apply today and be phenomenal—build a meaningful career while protecting what matters most through innovative security technology.

Allied Universal Technology Services is hiring a Solutions Architect. The Solutions Architect is responsible for the strategic design, integration, and governance of enterprise IT and security technology solutions that support business operations, scalability, cybersecurity, and operational resilience. This role provides technical leadership across infrastructure, cloud, networking, cybersecurity, systems integration, and enterprise security platforms while aligning technology strategies with organizational objectives.

RESPONSIBILITIES:

• Design integrated security and enterprise technology solutions that align with customer business, operational, and compliance requirements
• Develop technical scopes of work (SOWs), solution designs, architecture diagrams, design narratives, and associated cost estimates
• Architect secure, scalable solutions across access control, video surveillance, intrusion detection, life safety, networking, cloud, and IoT environments
• Analyze RFPs, blueprints, construction drawings, and technical specifications to develop compliant and cost-effective solutions
• Lead technical discovery sessions and translate customer requirements into comprehensive architectural recommendations
• Support sales teams through technical presentations, solution validation, ROI discussions, and proposal development
• Collaborate with engineering, operations, vendors, and manufacturers to ensure solution feasibility, interoperability, and pricing accuracy
• Evaluate emerging technologies and recommend modernization, cybersecurity, and integration strategies
• Ensure solutions align with cybersecurity best practices, including network segmentation, identity management, and secure remote access standards
• Maintain technical documentation, architecture standards, and quality assurance processes while driving continuous improvement initiatives

QUALIFICATIONS (MUST HAVE):

• High school diploma required; Associate's or Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field preferred; equivalent experience may be considered
• Minimum of two (2) years of experience in integrated electronic security systems, enterprise networking, systems integration, solutions architecture, engineering, or pre-sales support
• Knowledge of access control, video management systems (VMS), intrusion detection, life safety systems, and network-connected security technologies
• Working knowledge of enterprise networking, cybersecurity fundamentals, cloud and hybrid environments, IP-based systems, and system integrations
• Experience developing technical proposals, scopes of work, cost estimates, and customer-facing solution presentations
• Industry certifications such as PSP, CCNA, Security+, Genetec, LenelS2, Avigilon, Milestone, or other relevant technology certifications preferred
• Strong communication, presentation, stakeholder management, and problem-solving skills with the ability to engage customers and internal teams
• Proficiency with Microsoft Office Suite, Visio, Bluebeam (or similar PDF collaboration tools), ability to travel up to 30% as needed, and ability to obtain required state licensing requirements

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field preferred
• Experience with enterprise security integration platforms including: Genetec, LenelS2, Avigilon, Milestone
• Experience with: SIEM and monitoring platforms, Infrastructure automation, Cloud-native and containerized environments, ITIL and enterprise governance frameworks

BENEFITS:

• Pay range: $80,000 - $90,000 annual
• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.