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Remote Airport Operations Control Center Jobs (NOW HIRING)

W3Global Inc.

Chief Pilot Part 135 (Remote)

Lima, NY · On-site +1

$160K - $180K/yr

Remote / Hybrid with Regular Travel Position Overview: We are seeking an experienced and safety ... Collaborate closely with Operations Control and Safety teams to maintain and enhance the company ...

Graymont Limited

Remote Operations Engineer

Sandy, UT · On-site +1

$66K - $89K/yr

... Center (ROC). The ROC is staffed with Remote Operations Engineers who remotely operate and monitor multiple plant operations through a state-of-the-art process control system. Reporting to the Remote ...

KBR, Inc.

GNC Engineer - Remote

$133K - $200K/yr

GNC Engineer - Remote Belong. Connect. Grow. with KBR! Around here, we define the future. We are a ... Experience supporting mission operations or system operations in a control center or similar ...

Ameresco

Field Supervisor - BESS

$92K - $134K/yr

Review asset performance trends and provide subject matter expertise (SME) to the Remote Operations Control Center (ROC). * Work with ROC to develop and submit monthly reports summarizing performance ...

Gentrack

With a global footprint of customers and capabilities that cover Airport Operations ... Flexible working hours and remote work * Exciting and innovative projects in the aviation industry

Lumen

Operations Technician II

$49K - $66K/yr

... Control Center (PSCC) customers. The ideal candidate will possess strong technical skills, capable ... This position supports a remote work environment; however, candidates must reside within the United ...

Saransh Inc

IBM Sterling Consultant

Princeton, NJ · Remote

Remote - US Required Qualifications: 3-5 experience in SFG/B2B Integrator, Sterling Secure Proxy, SEAS and Control Center, performing installs, administration, and configuration. Understanding of ...

Lumen Technologies

Operations Technician II

OR · Remote

$49K - $66K/yr

... Control Center (PSCC) customers. The ideal candidate will possess strong technical skills, capable ... This position supports a remote work environment; however, candidates must reside within the United ...

NV5

Remote Sensing Technician

When collecting control on the ground, the RST will work in a solo environment in remote locations ... Comply with all policies and procedures developed for safety and operations in dynamic environment.

NV5

Remote Sensing Technician

Sheboygan Falls, WI · Remote

When collecting control on the ground, the RST will work in a solo environment in remote locations ... Comply with all policies and procedures developed for safety and operations in dynamic environment.

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Remote Airport Operations Control Center information

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How much do remote airport operations control center jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for remote airport operations control center in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Airport Operations Control Center Specialist, and why are they important?

To thrive as a Remote Airport Operations Control Center Specialist, you need strong knowledge of airport operations, aviation regulations, and incident management, typically supported by relevant aviation or operations qualifications. Familiarity with airport management systems, surveillance tools, and communication platforms such as NOTAMs and AODB is essential. Excellent problem-solving, situational awareness, and effective communication are critical soft skills for coordinating with multiple stakeholders under pressure. These skills and qualities are vital for ensuring safe, efficient, and compliant airport operations from a remote location.

What are some common challenges faced by professionals working in a Remote Airport Operations Control Center, and how can they be managed?

Professionals in a Remote Airport Operations Control Center often face challenges such as maintaining effective communication across multiple teams and responding quickly to operational disruptions without being physically present at the airport. These challenges can be managed by leveraging advanced communication technologies, following standardized protocols, and participating in regular training to stay updated on emergency procedures. Building strong collaboration with on-site staff and other remote colleagues is also key to ensuring smooth operations and timely problem-solving.

What is a Remote Airport Operations Control Center?

A Remote Airport Operations Control Center (AOCC) is a centralized facility where airport operations are monitored and managed using advanced technology, often from a location away from the airport itself. Staff at a remote AOCC oversee flight movements, ground operations, security, and other airport activities using real-time data, cameras, and communication systems. This setup allows for more efficient coordination and response to incidents, potentially reducing costs and improving overall airport performance. Remote AOCCs are increasingly used to streamline operations, particularly at smaller or regional airports.

What is the difference between Remote Airport Operations Control Center vs Remote Airport Customer Service Agent?

AspectRemote Airport Operations Control CenterRemote Airport Customer Service Agent
Required CredentialsAirline or airport operations certifications, relevant experienceCustomer service training, communication skills
Work EnvironmentMonitoring systems, communication with staff, real-time decision makingAssisting passengers, answering inquiries via phone or chat
Employer & Industry UsageAirlines, airports, ground handling companiesAirlines, travel agencies, airport service providers

The Remote Airport Operations Control Center involves overseeing airport operations, ensuring safety, and coordinating logistics remotely. In contrast, Remote Airport Customer Service Agents focus on assisting passengers and handling inquiries. Both roles require strong communication skills but differ in responsibilities and certifications. Understanding these differences helps job seekers find the right remote position in the aviation industry.

What cities are hiring for Remote Airport Operations Control Center jobs? Cities with the most Remote Airport Operations Control Center job openings:
What are the most commonly searched types of Airport Operations Control Center jobs? The most popular types of Airport Operations Control Center jobs are:
What states have the most Remote Airport Operations Control Center jobs? States with the most job openings for Remote Airport Operations Control Center jobs include:
Remote Airport Operations Control Center jobs near you
Program Manager, Airports & Venues CX

Program Manager, Airports & Venues CX

Uber Technologies, Inc.

Chicago, IL • On-site, Remote

Full-time

Retirement

Posted 10 days ago

Job description

About the Role

Airports and venues are Uber's highest-stakes customer experience moments. Airports alone account for approximately 15% of Uber's Mobility Gross Bookings globally - a disproportionate share driven by our premium portfolio, high-value riders, and the structural complexity of airport operations across 100+ priority hubs worldwide. On a platform completing more than 40 million trips every day, airport journeys punch well above their weight: they disproportionately shape how business travelers, tourists, and premium users perceive Uber. A single poor experience at a priority hub doesn't just generate a support ticket; it drives churn among the cohort most likely to be first-trip riders, most likely to upgrade to premium products, and most likely to become long-term brand advocates.

The Airports & Venues CX program owns the global strategy to eliminate that friction at scale. We sit at the intersection of Ops, Product, and CX - translating on-the-ground airport complexity (staging lots, regulatory constraints, fare structures, matching algorithms, wayfinding failures) into systemic, data-driven solutions that reduce defects across the top 100+ priority airports worldwide including venues.

As Program Manager, Airports & Venues CX, you will own the global defect reduction program - the most consequential initiative within this domain. You are the person who understands what is driving each basis point of airport defect rates across key issues such as fare disputes, cancellations, lost items or transaction issues at our priority hubs, and builds the cross-functional machine that surfaces customer insights, quantifies root causes drives and advocates for product and on ground improvements to bring that number down - structurally, not episodically.

This role is ideal for a senior CX, support operations, product operations, or travel operations leader who combines analytical rigor, customer empathy, AI fluency, and deep comfort operating in complex physical environments such as airports, airlines, mobility platforms, hospitality, logistics, or large-scale venues.

~~ ~~

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Chicago, IL-based roles: The base salary range for this role is USD $146,000 per year - USD $162,000 per year.


 

For New York City, NY-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.


 

For Phoenix, AZ-based roles: The base salary range for this role is USD $130,000 per year - USD $144,000 per year.


 

For San Francisco, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.


 

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

For Chicago, IL-based roles: The base salary range for this role is USD $146,000 per year - USD $162,000 per year.


For New York City, NY-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.


For Phoenix, AZ-based roles: The base salary range for this role is USD $130,000 per year - USD $144,000 per year.


For San Francisco, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.


For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

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