Customer Success Manager（Remote）
Fontana, CA · Remote
$80K - $120K/yr
... air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo ... Flexible remote work environment
Customer Success Manager（Remote）
Fontana, CA · Remote
$80K - $120K/yr
... air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo ... Flexible remote work environment
Territory Manager-Remote
Anaheim, CA · On-site +1
Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new ...
Territory Manager-Remote
Anaheim, CA · On-site +1
Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new ...
Remote Air Freight information
See Riverside, CA salary details
$10.78 - $15.91
17% of jobs
$16.80 is the 25th percentile. Wages below this are outliers.
$15.91 - $21.04
47% of jobs
$23.55 is the 75th percentile. Wages above this are outliers.
$21.04 - $26.17
22% of jobs
$26.17 - $31.30
5% of jobs
$31.30 - $36.43
1% of jobs
$36.43 - $41.56
0% of jobs
$41.56 - $46.69
0% of jobs
$46.69 - $51.82
0% of jobs
$51.82 - $56.95
0% of jobs
$56.95 - $62.08
3% of jobs
$62.08 - $67.21
4% of jobs
$10
$25
$67
How much do remote air freight jobs pay per hour?
As of Jun 9, 2026, the average hourly pay for remote air freight in Riverside, CA is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.10 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Remote Air Freight position, and why are they important?
To thrive in a Remote Air Freight role, you need a strong understanding of logistics, international shipping regulations, and air cargo documentation, usually supported by experience in freight forwarding or logistics coordination. Familiarity with freight management systems, cargo tracking platforms, and customs compliance tools is crucial. Excellent problem-solving, attention to detail, and effective communication skills help ensure seamless shipment coordination from a distance. These skills enable you to efficiently manage time-sensitive shipments, maintain regulatory compliance, and deliver high-quality service to clients worldwide.
What is a Remote Air Freight job?
A Remote Air Freight job involves coordinating and managing air cargo shipments from a remote location. Responsibilities typically include booking cargo space, tracking shipments, ensuring compliance with regulations, and communicating with clients, airlines, and freight forwarders. This role requires strong organizational skills, attention to detail, and knowledge of international shipping procedures. Many positions utilize logistics software and digital communication tools to streamline operations.
What are some common challenges faced by professionals working in remote air freight positions?
Professionals in remote air freight roles often navigate challenges such as time zone differences, constantly changing international shipping regulations, and coordinating shipments across multiple stakeholders without face-to-face interaction. Managing urgent shipments and addressing unexpected delays, such as customs holds or weather disruptions, requires proactive problem-solving and strong communication skills. Despite working remotely, you’ll frequently collaborate with airlines, customs brokers, warehouse teams, and clients, so effective teamwork and up-to-date knowledge of industry trends are vital. Embracing digital tools and staying organized will help you overcome these hurdles and ensure smooth cargo operations.
What are the most commonly searched types of Air Freight jobs in Riverside, CA? The most popular types of Air Freight jobs in Riverside, CA are:
What are popular job titles related to Remote Air Freight jobs in Riverside, CA? For Remote Air Freight jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Air Freight jobs in Riverside, CA look for? The top searched job categories for Remote Air Freight jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Air Freight jobs? Cities near Riverside, CA with the most Remote Air Freight job openings:
$80K - $120K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
About us:
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
About this role:
YQN is seeking a proactive and customer-oriented Customer Success Manager（Remote） to support and grow relationships with our clients and partners. This role is responsible for ensuring customer satisfaction, driving account retention, resolving operational issues, and coordinating cross-functional communication between clients and internal teams.
The ideal candidate is highly organized, responsive, solution-driven, and experienced in managing customer relationships in a fast-paced environment. Experience in logistics, supply chain, e-commerce, SaaS, or 3PL warehouse operations is strongly preferred.
Responsibilities:
- Manage day-to-day communication with assigned customers via email, phone, and online meetings
- Build strong long-term relationships with clients and act as the primary point of contact
- Monitor customer accounts to ensure service quality, operational performance, and customer satisfaction
- Proactively identify customer needs, issues, and business opportunities
- Coordinate with operations, warehouse, dispatch, and internal support teams to resolve customer concerns efficiently
- Track and follow up on customer requests, escalations, and service issues
- Conduct regular business reviews and provide operational updates to customers
- Support onboarding and training for new customers
- Maintain accurate records in CRM systems and internal tracking tools
- Collect customer feedback and collaborate with leadership to improve processes and service quality
- Assist with account expansion and retention initiatives
Qualifications:
- Bachelor’s degree preferred
- 3+ years of experience in Customer Success, Account Management, Client Services, or related roles
- Experience in logistics, transportation, 3PL, supply chain, or e-commerce industries preferred
- Strong communication and interpersonal skills
- Excellent problem-solving and organizational abilities
- Ability to manage multiple accounts and priorities simultaneously
- Comfortable working independently in a remote environment
- Proficient in Microsoft Office, Google Workspace, and CRM systems
- Bilingual in English and Chinese is strongly preferred
Preferred Skills:
- Experience working with cross-border logistics or warehouse operations
- Data analysis and reporting experience
- Familiarity with KPI tracking and SLA management
- Ability to handle customer escalations professionally and efficiently
Work type: Full-time, Remote (U.S.-based)
Compensation&Benefits:
- Pay: $80k - $120k
- Paid time off and holidays, Medical/Dental/Vision insurance, 401(K)
- Career growth opportunities within a fast-growing company
- Flexible remote work environment