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Remote Ai Support Jobs in Delaware (NOW HIRING)

Fish & Richardson

Senior eDiscovery Analyst

Wilmington, DE · Remote

$89K - $113K/yr

This is a remote-first position, with a focus on candidates in GA, TX, MA, IL, DE, MN, NY, and DC ... Accurately maintain and support the eDiscovery applications used by the firm. * Design and create ...

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Remote Ai Support information

What is remote AI support?

A Remote AI Support job involves assisting customers, clients, or internal teams with issues related to artificial intelligence products or services, all while working remotely. These professionals may help troubleshoot AI tools, answer technical questions, provide product guidance, and escalate complex issues to specialized teams. They often use chat, email, or video calls to communicate, and may work for technology companies, SaaS providers, or startups. Strong communication skills, technical literacy, and familiarity with AI concepts are typically required.

What are the key skills and qualifications needed to thrive as remote AI support?

To thrive as a Remote AI Support specialist, you need a solid understanding of AI concepts, troubleshooting skills, and experience with customer support, often supported by a relevant degree or technical certification. Familiarity with ticketing systems, remote desktop tools, knowledge bases, and platforms like Slack or Zendesk is typically required. Strong communication, problem-solving abilities, and patience help you stand out when assisting diverse clients virtually. These skills are crucial for effectively resolving technical issues, ensuring customer satisfaction, and maintaining smooth operations in remote environments.

What are some common challenges faced by remote AI support professionals, and how can they be effectively managed?

Remote AI Support professionals often encounter challenges such as troubleshooting complex AI systems without direct physical access, managing effective communication with clients or team members across different time zones, and staying updated with rapidly evolving AI technologies. To manage these challenges, it's important to maintain clear documentation, leverage remote collaboration tools, and prioritize continuous learning. Establishing regular check-ins with the team and creating a structured workflow can also help ensure smooth support operations and timely issue resolution.

What is the difference between Remote Ai Support vs Remote Customer Support?

AspectRemote Ai SupportRemote Customer Support
Required CredentialsTechnical knowledge, AI tools familiarityCommunication skills, customer service experience
Work EnvironmentAI platforms, software toolsCustomer interaction channels (phone, chat, email)
Industry UsageTech, AI development companiesRetail, service industries, e-commerce
Common Search IntentTechnical AI support rolesCustomer service jobs

Remote Ai Support involves assisting users with AI tools and platforms, requiring technical skills and familiarity with AI technologies. In contrast, Remote Customer Support focuses on resolving customer inquiries through communication channels, emphasizing interpersonal skills. While both roles are remote and industry-related, they serve different functions within organizations.

What remote jobs can I do with AI?

Remote AI support jobs include roles such as AI customer support, chatbot trainers, data annotators, and AI content moderators. These positions often require skills in machine learning tools, data labeling, and communication, and can be performed independently from home with flexible schedules.

What are popular job titles related to Remote Ai Support jobs in Delaware?

For Remote Ai Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Ai Support jobs in Delaware look for?

The top searched job categories for Remote Ai Support jobs in Delaware are:

What cities in Delaware are hiring for Remote Ai Support jobs?

Cities in Delaware with the most Remote Ai Support job openings:

Remote Ai Support jobs near you

Senior Systems Engineer - Infrastructure (Remote)

Bancorp Bank, The

Wilmington, DE • Remote

$102K - $156K/yr

Full-time

Re-posted 20 days ago

Job description

Position Summary

Work Arrangement:

***This is a remote position and can be located anywhere in the U.S.A..***

At The Bancorp, we've spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.

Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.

As a Senior Systems Engineer, you'll play a hands-on role in operating and evolving the infrastructure that powers critical financial services platforms. Some days that means modernizing identity and authentication services; others, it's partnering with a project team to architect and deploy the infrastructure behind a new application or finding opportunities to drive automation and put AI-enabled capabilities to work. Across a hybrid infrastructure, spanning on-premises and cloud platforms, you'll advance the security, resiliency, and operational excellence that support the business. We're a small team with an enterprise-scale footprint, which means you'll work across the entire environment, not a single narrow lane, the impact of your work will be immediate and visible.

Key Responsibilities

In this role, you will:

  • Design, implement, support, and optimize enterprise infrastructure spanning Windows Server, VMware virtualization, storage, and cloud platforms including AWS and Azure.
  • Strengthen identity, security, and resiliency across Active Directory and Microsoft Entra through modern authentication technologies, infrastructure hardening, and disaster recovery planning.
  • Advance automation through PowerShell and emerging technologies, and partner with development teams on DevOps practices that ensure reliable application delivery.
Qualification Requirements

We're looking for a systems engineer with 7+ years of experience supporting and improving enterprise infrastructure environments. The ideal candidate brings strong Windows Server expertise, experience working across hybrid environments, familiarity with modern identity and authentication technologies, and a passion for automation, security, and continuous improvement.

Additional Information

This job will be open and accepting applications for a minimum of five days from the date it was posted.

Salary Range:  $102,000 - $156,000

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

Working at The Bancorp Bank, N.A. and Benefits Information: https://thebancorp.com/company/join-our-team/

Company Culture & Background Screening

Company Culture at The Bancorp Bank: https://www.thebancorp.com/company/company-culture/

The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.

Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.

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#LI-Remote

Employment Type: FULL_TIME

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