TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies ... Design safe, observable, and auditable agent behaviors - ensuring reliability in high-sensitivity ...
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies ... Design safe, observable, and auditable agent behaviors - ensuring reliability in high-sensitivity ...
Staff Software AI Agentic Engineer
Raleigh, NC · On-site +1
... remote-first culture that prioritizes focus, deep work, and engineering excellence What Success Looks Like Delivery of 2-3 impactful AI agent capabilities that are actively used and valued by ...
Staff Software AI Agentic Engineer
Raleigh, NC · On-site +1
... remote-first culture that prioritizes focus, deep work, and engineering excellence What Success Looks Like Delivery of 2-3 impactful AI agent capabilities that are actively used and valued by ...
Overview We are seeking a tech-savvy and innovative AI Agent Developer to join our volunteer team ... Requirements This is a remote volunteer position that offers hands-on experience in cutting-edge AI ...
Overview We are seeking a tech-savvy and innovative AI Agent Developer to join our volunteer team ... Requirements This is a remote volunteer position that offers hands-on experience in cutting-edge AI ...
Staff Software AI Agentic Engineer
Raleigh, NC · On-site +1
... remote-first culture that prioritizes focus, deep work, and engineering excellence What Success Looks Like Delivery of 2-3 impactful AI agent capabilities that are actively used and valued by ...
Staff Software AI Agentic Engineer
Raleigh, NC · On-site +1
... remote-first culture that prioritizes focus, deep work, and engineering excellence What Success Looks Like Delivery of 2-3 impactful AI agent capabilities that are actively used and valued by ...
AI Platform Engineer
Loveland, OH · On-site +1
Although the position will be remote, there might be some occasional travel to ERP Suites ... AI Agent Deployment & Operations: • Own customer-facing AI agent deployment methodologies ...
AI Platform Engineer
Loveland, OH · On-site +1
Although the position will be remote, there might be some occasional travel to ERP Suites ... AI Agent Deployment & Operations: • Own customer-facing AI agent deployment methodologies ...
Senior Software Engineer, Backend (AI Agent)
OR · On-site +1
$205K - $270K/yr
Design, develop, and maintain scalable and robust backend architectures for Cresta's AI Agent ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...
Senior Software Engineer, Backend (AI Agent)
OR · On-site +1
$205K - $270K/yr
Design, develop, and maintain scalable and robust backend architectures for Cresta's AI Agent ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...
Senior AI Agent Developer - Microsoft Copilot, OpenAI
New York, NY · On-site +1
$165K - $220K/yr
Optimize AI agent performance, reliability, latency, and cost efficiency * Collaborate with data ... Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with ...
Senior AI Agent Developer - Microsoft Copilot, OpenAI
New York, NY · On-site +1
$165K - $220K/yr
Optimize AI agent performance, reliability, latency, and cost efficiency * Collaborate with data ... Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with ...
AI Platform Engineer
Loveland, OH · Remote
Although the position will be remote, there might be some occasional travel to ERP Suites ... AI Agent Deployment & Operations: • Own customer-facing AI agent deployment methodologies ...
Quick apply
AI Platform Engineer
Loveland, OH · Remote
Although the position will be remote, there might be some occasional travel to ERP Suites ... AI Agent Deployment & Operations: • Own customer-facing AI agent deployment methodologies ...
AI Solution Business Analyst - Remote
Dallas, TX · On-site +1
$90K - $125K/yr
Multi-agent workflows * Human-in-the-loop systems * Translate requirements into: * User stories / epics * Process flows * Decision logic * Agent orchestration diagrams Healthcare AI Use Cases
AI Solution Business Analyst - Remote
Dallas, TX · On-site +1
$90K - $125K/yr
Multi-agent workflows * Human-in-the-loop systems * Translate requirements into: * User stories / epics * Process flows * Decision logic * Agent orchestration diagrams Healthcare AI Use Cases
Senior Software Engineer, Backend (AI Agent)
$205K - $270K/yr
Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...
Senior Software Engineer, Backend (AI Agent)
$205K - $270K/yr
Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...
AI Solution Business Analyst - Remote
Dallas, TX · Remote
$90K - $125K/yr
Multi-agent workflows * Human-in-the-loop systems * Translate requirements into: * User stories / epics * Process flows * Decision logic * Agent orchestration diagrams Healthcare AI Use Cases
AI Solution Business Analyst - Remote
Dallas, TX · Remote
$90K - $125K/yr
Multi-agent workflows * Human-in-the-loop systems * Translate requirements into: * User stories / epics * Process flows * Decision logic * Agent orchestration diagrams Healthcare AI Use Cases
AI Solution Business Analyst - Remote
Dallas, TX · Remote
$90K - $125K/yr
Multi-agent workflows * Human-in-the-loop systems * Translate requirements into: * User stories / epics * Process flows * Decision logic * Agent orchestration diagrams Healthcare AI Use Cases
AI Solution Business Analyst - Remote
Dallas, TX · Remote
$90K - $125K/yr
Multi-agent workflows * Human-in-the-loop systems * Translate requirements into: * User stories / epics * Process flows * Decision logic * Agent orchestration diagrams Healthcare AI Use Cases
Senior Account Executive (Enterprise AI Sales) (Remote)
San Francisco, CA · Remote
$50K - $500K/yr
Role Overview We are seeking a highly motivated and experienced Enterprise Sales Leader to drive adoption of our AI agent solutions in healthcare and beyond. This is a commission-only role with ...
Quick apply
Senior Account Executive (Enterprise AI Sales) (Remote)
San Francisco, CA · Remote
$50K - $500K/yr
Role Overview We are seeking a highly motivated and experienced Enterprise Sales Leader to drive adoption of our AI agent solutions in healthcare and beyond. This is a commission-only role with ...
AI Agent Developer - Microsoft Copilot, OpenAI (Contract)
New York, NY · On-site +1
$75 - $110/hr
Optimize AI agent performance, reliability, latency, and cost efficiency * Collaborate with data ... Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with ...
AI Agent Developer - Microsoft Copilot, OpenAI (Contract)
New York, NY · On-site +1
$75 - $110/hr
Optimize AI agent performance, reliability, latency, and cost efficiency * Collaborate with data ... Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with ...
AI Automation Lead - Remote
Providence, RI · On-site +1
Validate AI agent workflows for reliability, cost efficiency, and alignment with defined business requirements. * Define and maintain standards for agent development, including prompt engineering ...
AI Automation Lead - Remote
Providence, RI · On-site +1
Validate AI agent workflows for reliability, cost efficiency, and alignment with defined business requirements. * Define and maintain standards for agent development, including prompt engineering ...
AI Architect Location: Austin, TX (Remote) Required Skills & Competencies * Proven experience ... Good to Have * Exposure to agentic/AI agent workflows and enterprise tool integration patterns ...
AI Architect Location: Austin, TX (Remote) Required Skills & Competencies * Proven experience ... Good to Have * Exposure to agentic/AI agent workflows and enterprise tool integration patterns ...
NLP Architect Generative AI & Conversational Intelligence - Remote - 12+ Months Contract
Durham, NC · Remote
Remote Duration: 12+ Months Contract Experience Needed: 15+ Years Visa: All Visas acceptable About ... This role will drive innovation across LLM-based conversational AI, agent assist systems, and ...
Quick apply
NLP Architect Generative AI & Conversational Intelligence - Remote - 12+ Months Contract
Durham, NC · Remote
Remote Duration: 12+ Months Contract Experience Needed: 15+ Years Visa: All Visas acceptable About ... This role will drive innovation across LLM-based conversational AI, agent assist systems, and ...
Lead Product Manager, Agentic AI Platform
San Francisco, CA · On-site +1
$186K - $300K/yr
You will define and own the Agent Platform and AI agents evaluation to measure, benchmark, and ... Employee divides their time between in-office and remote work. Access to an office location is ...
Lead Product Manager, Agentic AI Platform
San Francisco, CA · On-site +1
$186K - $300K/yr
You will define and own the Agent Platform and AI agents evaluation to measure, benchmark, and ... Employee divides their time between in-office and remote work. Access to an office location is ...
[Remote] Principal Software Engineer - AI
$138K - $185K/yr
Responsibilities : • Build AI Agent Frameworks: Develop the internal agents, LLMs, logic and reasoning loops, that allow AI agents to perform complex, multi-step tasks. • Develop Core SaaS ...
[Remote] Principal Software Engineer - AI
$138K - $185K/yr
Responsibilities : • Build AI Agent Frameworks: Develop the internal agents, LLMs, logic and reasoning loops, that allow AI agents to perform complex, multi-step tasks. • Develop Core SaaS ...
Customer Lifecycle Marketer (AI-Augmented) (India - Remote)
Chicago, IL · On-site +1
$18.50/hr
Manage the Outbound AI Agent : Act as the primary supervisor for our AI agent that handles outbound marketing. You will monitor its outputs, refine its prompts, and continuously improve its logic to ...
Customer Lifecycle Marketer (AI-Augmented) (India - Remote)
Chicago, IL · On-site +1
$18.50/hr
Manage the Outbound AI Agent : Act as the primary supervisor for our AI agent that handles outbound marketing. You will monitor its outputs, refine its prompts, and continuously improve its logic to ...
Remote Ai Agent information
How do Remote AI Agents typically collaborate with cross-functional teams while working from different locations?
What are the key skills and qualifications needed to thrive as a Remote AI Agent, and why are they important?
What are remote AI agents?
What is the difference between Remote Ai Agent vs Customer Support Specialist?
| Aspect | Remote Ai Agent | Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic technical knowledge, AI tools familiarity | Customer service skills, communication skills |
| Work Environment | Remote, AI-driven platforms | Remote or on-site, customer interaction |
| Employer & Industry Usage | Tech companies, AI service providers | Retail, telecom, service industries |
| Common Search & Comparison | AI automation, virtual assistance | Customer service roles, support jobs |
The main difference between a Remote Ai Agent and a Customer Support Specialist lies in their focus and tools. Remote Ai Agents primarily work with AI-driven platforms to assist or automate customer interactions, requiring some technical knowledge. Customer Support Specialists handle direct customer interactions, emphasizing communication skills. Both roles are often remote but serve different functions within customer service and tech industries.
Full-time
Posted 14 days ago
Job description
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
The AI Engineering Team is chartered with enabling next-generation AI applications, with a special focus on Large Language Models (LLMs) and agentic systems. Our mission is to build robust pipelines, high-performance infrastructure, and operational tooling that allow AI systems to be deployed with speed, safety, and scale.
We manage petabyte-scale pipelines, serve models with millisecond-level latency, and provide the observability and governance needed to make AI production-ready. We're also deeply involved in evaluating and integrating cutting-edge tools in the LLM and agent space - including open-source stacks, vector databases, evaluation frameworks, and orchestration tools that unlock TRM's ability to innovate faster than the market.
The impact you will have:
- Architect and implement a robust agentic framework that supports tool use, context retrieval, memory, and planning
- Build intelligent, modular agents that automate investigative tasks and augment analyst decision-making
- Extend and scale our LLM infrastructure (e.g. OpenAI, Anthropic, local models), including prompt engineering, RAG, and evaluation loops
- Design safe, observable, and auditable agent behaviors - ensuring reliability in high-sensitivity environments
- Evaluate performance across metrics like reasoning, latency, success rate, and hallucination, and iterate based on user feedback and system telemetry
- Contribute to a culture of high ownership, rapid experimentation, and ethical AI deployment
What we're looking for:
- Strong engineering background with deep experience in backend or systems work (Python preferred)
- Hands-on experience building with LLMs, agents, and tooling frameworks (LangChain, semantic caches, vector DBs, etc.)
- Comfort working with agentic pipelines and optimizing information flow into AI systems
- Thoughtful approach to system design, with an eye for safety, scalability, and explainability
- High product empathy - you care about how agents impact real users (analysts) and optimize accordingly
- Bias toward experimentation and iteration - you're excited to try, learn, and ship fast
- Previous experience with knowledge graphs, task orchestration, or AI safety a plus
About the Team:
- The AI Engineering team operates with a high level of collaboration and interdependence, fostering an inclusive culture where connections extend beyond work. We value diverse personalities and seek someone who is both results-driven and sociable, with strong communication, leadership, and teamwork skills, along with a positive, solutions-oriented mindset.
Learn about TRM Speed in this position:
- Rapid Issue Resolution. TRM Engineers identify and resolve critical onsite issues in minutes to hours, not weeks. We create virtual war rooms, implement fixes, and share lessons with both customer stakeholders and internal teams within 48 hours.
- Navigating Bureaucracy. We anticipate and address procedural hurdles, build trust with key stakeholders, and find alternative pathways to approvals. This keeps projects moving even in complex environments.
- Efficient Knowledge Transfer. Engineers document and share updates in real time, ensuring the entire team-onsite and remote-has full visibility into plans, blockers, and resolutions. Knowledge sharing sessions and clear documentation reduce friction and accelerate delivery.
About TRM's Engineering Levels:
Engineer: Responsible for helping to define project milestones and executing small decision decisions independently with the appropriate tradeoffs between simplicity, readability, and performance. Provides mentorship to junior engineers, and enhances operational excellence through tech debt reduction and knowledge sharing.
Senior Engineer: Successfully designs and documents system improvements and features for an OKR/project from the ground up. Consistently delivers efficient and reusable systems, optimizes team throughput with appropriate tradeoffs, mentors team members, and enhances cross-team collaboration through documentation and knowledge sharing.
Staff Engineer: Drives scoping and execution of one or more OKRs/projects that impact multiple teams. Partners with stakeholders to set the team vision and technical roadmaps for one or more products. Is a role model and mentor to the entire engineering organization. Ensures system health and quality with operational reviews, testing strategies, and monitoring rigor.
The following represents the expected range of compensation for this role:
- Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only.
- The estimated base salary range for this role is $200,000 - $275,000
- Additionally, this role may be eligible to participate in TRM's equity plan.
- Please note - we factor in the different costs for geographies outside the United States.
We are building a safer world. That promise shows up in how we work every day.
TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
- Priorities and targets to change quickly as we experiment and iterate
- Work that often requires operating with a high degree of ambiguity
- A high level of personal ownership and accountability
- Close collaboration across teams and functions
- Frequent, high-touch communication
- Creative problem solving and out-of-the-box thinking
- A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more: Interviewing at TRM: How We Hire and What Success Looks Like
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
- Accelerate repeatable workflows
- Structure and solve problems
- Improve output quality
- Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Leadership Principles
We hire and grow against three leadership principles. They're the standards for how we operate, treat each other, and make decisions.
- Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment - test, ship, measure, and iterate quickly.
- Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
- Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset - giving and receiving feedback to make the team stronger.
Join our Mission
At TRM we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you're excited by TRM's mission but don't check every box, we encourage you to apply - we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Blockchain Capital, Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy.
Our typical hiring cycles for specialized roles span 24 to 36 months. Accordingly, we retain your personal information for up to 36 months to evaluate your application and to consider you for current and future employment opportunities, unless you request earlier deletion or a different retention period is required or permitted by law.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.
Learn More: Company Values | Interviewing | FAQs